# Rakbank — Digital with a human touch

> Digital banking app for account management, payments, and fund transfers. (iPhone/iPad app by The National Bank of Ras Al-Khaimah (P.S.C).)

- Source: https://appshunter.io/ios/app/rakbank/id427758991 (this page in markdown: same URL + `.md`)
- Developer: [The National Bank of Ras Al-Khaimah (P.S.C)](https://appshunter.io/developer/421642094)
- Category: Finance
- Price: Free
- Rating: 4.50/5 from 1,034 App Store ratings · 78 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 243 MB
- Languages: American English, Arabic
- Released: 2011-03-31
- Data updated: 2026-08-26
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/rakbank/id427758991/reviews.md

## What is Rakbank?

Our app brings you a simple yet secure way to manage, move and grow your money.

YOUR MONEY ON YOUR TERMS
- Get a clearer, more intuitive view of your finances from the moment you log in
- Bank your way and enjoy a full experience in English or Arabic
- Make your money work for you with gold, silver, crypto and other investments
- Full control over cards, limits and repayments

PAYMENTS MADE SIMPLE
- One place for every payment
- Send money across the UAE and abroad in a few taps
- Pay all your due bills in one go
- Repeat payments: set once, sorted forever
- Send cash to contacts instantly
- Get cardless withdrawals from any of our ATMs with Mobile cash
- Donate to causes you care about, straight from the app

MEET RAI, YOUR DIGITAL ASSISTANT
Stuck? Just ask Rai. Instant answers, zero hunting.

## Key features

- Digital account opening
- Biometric login
- Card activation and PIN reset
- Multiple bill payments
- Instant fund transfers
- Cardless ATM withdrawals
- Live chat support

## What do users think of Rakbank?

Overall sentiment: neutral

**Pros**

- 👍 Excellent customer service
- 👍 Wonderful deals
- 👍 Easy to use
- 👍 Efficient and user-friendly
- 👍 Simplified processes
- 👍 Improved UI and speed

**Cons**

- 🐛 App crashes on open
- 🐛 Login issues with Face ID
- 🐛 Unresponsive live chat
- 🐛 Clunky UI and navigation
- 🐛 Unintuitive placement of UI elements
- 🐛 Compatibility issues with larger phones
- 🐛 Verification procedures are complicated

**Commonly reported bugs**

- App crashes on open
- Login issues with Face ID
- Unresponsive live chat
- Compatibility issues with larger phones
- Verification procedures are complicated

**Most requested features**

- Add last 5-10 transaction history
- Display cash back amount information
- Allow using cash back from the app
- Implement Arabic language support
- Improve debit card management features

## Recent user reviews (10 of 78)

All indexed reviews: https://appshunter.io/ios/app/rakbank/id427758991/reviews.md

### 1/5 — OTP

*2026-05-25, version 46.0*

Difficult when not in Dubai

### 1/5 — Notifications

*2026-05-24*

Credit card expenses notifications have all the time one or more problems. Hope RAK bank will do something about it

**Developer response:** Hello Mukesh, please reach out to us via live chat or contact us on 04-2130000 with your concerns, and our team can assist you. Thank you for Banking with us.

### 1/5 — Why force update

*2026-05-20, version 46.0*

You can offer instead of force no?

### 5/5 — Good Service

*2026-05-14, version 46.0*

Very good service

### 5/5 — Email option for otp would be very useful when outside the country since don’t keep UAE phone active

*2026-04-08*

Email option for otp would be very useful when outside the country since don’t keep UAE phone active

**Developer response:** Hello There, we are delighted to receive your positive feedback regarding our services. It brings us great joy to know that you are satisfied. Thank you for Banking with us.

### 1/5 — App Crashes on App Open

*2026-02-09, version 45.2*

Latest update immediately crashes the app on the app open

### 5/5 — Digital app

*2026-01-12, version 44.9*

Good

### 5/5 — SUBASH

*2026-01-08, version 44.8*

NICE SERVICE

### 5/5 — Business & Personal Banking

*2025-10-15, version 44.1*

RAK Bank has excellent customer service and wonderful deals. Excellent banking facilities

### 5/5 — Rak

*2025-10-14, version 44.1*

As always super easy to use

## Frequently asked questions about Rakbank

### What can I do with the RAKBANK App?

The RAKBANK App allows you to open a digital account, log in securely using biometrics, activate and reset card PINs, pay multiple bills, and make quick fund transfers within the UAE and abroad. You can also perform cardless cash withdrawals and explore RAKBANK products.

### How do I register for the RAKBANK App?

To register, download the app, click 'Register', and follow the on-screen instructions. You will need to enter a card or account number along with your PIN to complete the registration process and start using the app's features.

### Is the RAKBANK App free to use?

The RAKBANK App is free to download and use. While the app itself is free, certain banking transactions or services facilitated through the app may incur fees as per RAKBANK's standard terms and conditions.

### What devices are compatible with the RAKBANK App?

The app is designed for a seamless digital banking experience. However, it is important to note that this app will not work on jailbroken devices, ensuring a secure environment for your banking activities.

### What are the key security features of the RAKBANK App?

The app prioritizes security with features like biometric login (Fingerprint or Face ID) for secure access. It also offers secure ways to manage your cards, including activation and PIN reset for eligible cards, and provides a safe platform for all your banking transactions.

## Version history (last 5 releases)

### 47.0 — 2026-08-22

We've made several improvements to enhance your banking experience, including performance enhancements and bug fixes.

### 46.9 — 2026-08-17

We've made it even easier to get started with RAKBANK. This release brings a smoother onboarding experience, improved investment and crypto journeys, and behind-the-scenes improvements to make key services faster and more reliable.

### 46.8 — 2026-08-09

We've made digital banking even better to deliver a smoother and more reliable banking experience. Enhanced the overall user experience with improvements designed to make everyday banking simpler and more seamless.

### 46.7 — 2026-08-03

We've made digital banking even better to deliver a smoother and more reliable banking experience. Enhanced the overall user experience with improvements designed to make everyday banking simpler and more seamless.

### 46.6 — 2026-07-29

We've made digital banking even better to deliver a smoother and more reliable banking experience. Enhanced the overall user experience with improvements designed to make everyday banking simpler and more seamless.

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## More apps by The National Bank of Ras Al-Khaimah (P.S.C)

- [Rakbank Business](https://appshunter.io/ios/app/rakbank-business/id1313260982)
- [Skiply](https://appshunter.io/ios/app/skiply/id1477629342)
- [RAKBANK Prepaid App](https://appshunter.io/ios/app/rakbank-prepaid-app/id1630359951)

All apps by The National Bank of Ras Al-Khaimah (P.S.C): https://appshunter.io/developer/421642094

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*