# Rakning C-19

> Official digital contact tracing app for Iceland to prevent COVID-19 spread. (iPhone/iPad app by Landlaeknisembaettid.)

- Source: https://appshunter.io/ios/app/rakning-c-19/id1504655876 (this page in markdown: same URL + `.md`)
- Developer: [Landlaeknisembaettid](https://appshunter.io/developer/1504655875)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 2.90/5 from 28 App Store ratings · 42 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 23 MB
- Languages: English
- Released: 2020-04-02
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/rakning-c-19/id1504655876/reviews.md

## What is Rakning C?

Download the app and help prevent the spread of COVID-19 in Iceland.
Rakning C-19 is the official digital contact tracing app for Iceland. By using Rakning C-19 we can all help preventing the spread of COVID-19 . The app uses COVID-19 Exposure Notification system developed by Apple and Google. 

Once you have downloaded and started using Rakning C-19, your phone will start to share and receive random Bluetooth IDs with other phones with the app. The app will send you notification if you have been in close contact with another app user that has been diagnosed with COVID-19. Then you can follow instructions in the app on what you should do. No one can see your identity nor your location. You can’t see the identity of those you may have been in close contact with. If you share that you have been diagnosed with COVID-19, other app users cannot see your identity. 

The app does not use or register any location data.

Rakning C-19 is developed by the Directorate of health in Iceland. Read more about the app on https://www.covid.is/app/is

## Key features

- COVID-19 contact tracing
- Anonymous Bluetooth ID sharing
- Exposure notifications
- Privacy-focused design
- No location data used

## Recent user reviews (10 of 42)

All indexed reviews: https://appshunter.io/ios/app/rakning-c-19/id1504655876/reviews.md

### 1/5 — The app won’t even open

*2021-12-14, version 3.0.10*

I was told I need to use this app, but it doesn’t even open, it just glitches out and crashes before it can load enough to open.

### 1/5 — SMS Verification Not Working for USA

*2021-09-26, version 3.0.10*

I’ve tried for several days to register my U.S. phone number and no activation codes are sent. I’m uninstalled and reinstalled the app, and nothing works. Very frustrating as I prep to for my trip and want to be properly notified of my test result after arrival.

### 2/5 — Unable to receive verification code

*2021-08-29, version 3.0.10*

I entered my country code (US 1) and phone number, and never received the verification code.  

Also, for selecting language, it would be handy to have the language in THAT LANGUAGE, as it wasn’t immediately obvious that Enska was English.  

Want to help keep COVID cases low, but this app isn’t going to do it.  Will rely on vaccines and masks.

### 1/5 — Useless so far.

*2021-08-09, version 3.0.10*

I downloaded this app because it was recommended by the Icelandic travel documents. I’m unable to enter my area code from my American cell phone number. You can scroll through many area codes but they don’t have every code that exists and don’t allow you to enter yours. Now I can’t get the code that they are supposed to text to me.

### 3/5 — Almost works

*2021-07-29, version 3.0.10*

The app has some excellent graphics and explainers, but breaks as soon as I:
• Try to set it up without an internet connection
• Try to set it up outside of Iceland
• Try to set it up without a phone number

It also breaks on older iPhones (I have a 6S) although this has been now fixed. Once broken, it will never work again, even in Iceland.  The fix is simple, delete and reinstall.

### 2/5 — Can’t register phone from USA

*2021-07-23, version 3.0.6*

Not fixed

### 2/5 — Looks nice, but can’t register phone

*2021-07-22, version 3.0.6*

I’m in the US with a US iPhone. When I try to enter my 10-digit phone number, the “continue” button is grayed out until after I enter the 7th digit. Icelandic phone numbers only have seven digits, so perhaps the app isn’t recognizing my 10-digit number as valid. I tried many times, even deleting the app and reinstalling it, but I wasn’t able to receive a verification code. My husband had the same problem.

### 1/5 — IPhone

*2021-07-10, version 3.0.6*

I am trying to register my mobile phone for contact tracing.  It is an IPhone with an US phone number I used +1 as my country code and my phone number just as I did in other apps and the verification code is never sent.  Other reviews and notes on this app say it was fixed.  We tried deleting and reinstalling. It still does not work.

### 1/5 — Doesn’t Work

*2021-06-09, version 3.0.6*

Horrible, stupid app that doesn’t work. Entirely dysfunctional.

### 5/5 — New update works. Received code on US phone.

*2021-06-09, version 3.0.6*

The latest update has allowed me to receive the activation code on my US phone number. Thank you for fixing this.

## Frequently asked questions about Rakning C

### What does Rakning C-19 do?

Rakning C-19 is the official digital contact tracing app for Iceland. It helps prevent the spread of COVID-19 by anonymously notifying users if they have been in close contact with another app user who has been diagnosed with COVID-19.

### How does the app ensure privacy?

The app uses the COVID-19 Exposure Notification system developed by Apple and Google, which relies on random Bluetooth IDs. No one can see your identity or location, and you cannot see the identity of those you may have been in close contact with. If you share a diagnosis, your identity remains private.

### Does the app track my location?

No, the app does not use or register any location data. It solely relies on Bluetooth technology for proximity detection between devices.

### What should I do if I receive a notification?

If you receive a notification indicating you have been in close contact with someone diagnosed with COVID-19, the app will provide instructions on what you should do. This guidance is designed to help you take appropriate steps to protect yourself and others.

### Is this app free to use?

Yes, Rakning C-19 is a free application developed by the Directorate of Health in Iceland to aid in the prevention of COVID-19 spread. There are no in-app purchases or advertisements associated with its use.

## Version history (last 1 release)

### 4.0.0 — 2021-12-21

Better onboarding experience, updated contact tracing parameters and refreshed user interface.

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## More apps by Landlaeknisembaettid

- [Skanni C-19](https://appshunter.io/ios/app/skanni-c-19/id1584976310)

All apps by Landlaeknisembaettid: https://appshunter.io/developer/1504655875

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*