# Rakuten Viber Messenger — Message with Confidence

> Secure messaging and free calls with global connectivity and advanced chat features. (iPhone/iPad app by Viber Media SARL..)

- Source: https://appshunter.io/ios/app/rakuten-viber-messenger/id382617920 (this page in markdown: same URL + `.md`)
- Developer: [Viber Media SARL.](https://appshunter.io/developer/382617923)
- Category: Social Networking, Lifestyle
- Price: Free with in-app purchases
- Rating: 4.60/5 from 831,030 App Store ratings · 2,933 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.2 · 420 MB
- Languages: Russian, Belarusian, Bulgarian, Serbian, Vietnamese, American English, Arabic, Hungarian, Dutch, Greek and 22 more
- Released: 2010-12-02
- Data updated: 2026-08-29
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/rakuten-viber-messenger/id382617920/reviews.md

## What is Rakuten Viber Messenger?

Rakuten Viber is a secure, fun, and exciting messaging and calling app, connecting over a billion people worldwide!

You can do it all with Rakuten Viber: group chats, disappearing messages, reminders, and more:

Send messages for free
Staying in touch has never been easier. Send a free text, photo, sticker, GIF, voice or video message, along with many other types of files.

Make free audio and video calls
Enjoy unlimited Viber-to-Viber calls to anyone in the world for free. You can even call up to 60 people at the same time! Great for connecting with friends, family, and colleagues :)

Experience end-to-end encryption
On by default for all 1-on-1 calls, chats, and group chats, end-to-end encryption allows to you to communicate with confidence knowing that all messages will remain private. No one, not even Rakuten Viber, can read your messages.

Make low-cost calls to landlines with Viber Out
Call any landline or mobile phone with Viber Out’s low-cost international calling service. Get a Viber Out subscription to call a specific destination or keep your options open and buy minutes to call anywhere in the world. 

Open a group chat
Catch up with friends, family, and colleagues by opening a group chat for up to 250 members. Use polls and quizzes, @mentions and reactions to get the most out of your group!

Express yourself with lenses, GIFs, and stickers
Personalize your chats! Get creative with fun, funny, and beautifying Viber lenses. GIFs and over 55,000 stickers also await you - you can even create your own.

Use disappearing messages
Send disappearing messages in your 1-on-1 and group chats by setting a timer for each message. You can choose how long the message will be available after it’s opened - 10 seconds, 1 minute, or up to 1 day!

Connect in Communities and Channels
Whether it's sports, news, cooking, travel or entertainment, get the content you really want and connect with others with similar interests. You can even start your own Community or Channel and gain a global following. 

Chat with AI bots
Rakuten Viber's AI bots will answer all your questions and turn your words into beautiful art. You can also find verified bots to get the latest news on fashion, book your travel, and even pay your electricity bills!

React to messages
React to messages with emojis to express exactly how you feel in chats!

Create notes and reminders
Forward interesting messages, keep meaningful links, and add your thoughts to your notes. You can also set reminders to ensure you never forget important tasks and events. 

Rakuten Viber is part of the Rakuten Group, a world leader in e-commerce and financial services. 

Terms & Policies: https://www.viber.com/terms/

## Key features

- Free text, photo, sticker, GIF, and file messaging
- Unlimited free Viber-to-Viber audio and video calls
- End-to-end encryption for all communications
- Low-cost international calls with Viber Out
- Group chats for up to 250 members
- Disappearing messages
- AI bots for information and art generation

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Monthly sub to USA | $1.99 | per month |
| Viber Plus Free Trial 1 Month | $3.79 | per month |
| Monthly Subscription Worldwide | $5.99 | per month |
| Monthly subscription USA | $1.99 | per month |
| Monthly Subscription worldwide | $5.99 | per month |

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| Viber credit pack | $9.99 | one-time |
| Viber credit pack | $4.99 | one-time |
| Viber credit pack | $9.99 | one-time |
| Viber credit pack | $0.99 | one-time |
| Viber credit pack | $4.99 | one-time |
| Viber credit pack | $9.99 | one-time |


## Chart rankings

- #55 in Top Free · Social Networking (US App Store)
- #44 in Top Grossing · Social Networking (US App Store)

## What do users think of Rakuten Viber Messenger?

Overall sentiment: neutral

**Pros**

- 🚀 Excellent call quality
- 🔒 Secure and private messaging
- 👍 Easy to use and navigate
- 🌐 Reliable for international communication
- 💡 Useful features like stickers, group chats, and video calls

**Cons**

- 🐛 Notifications not working reliably
- 🐛 Crashes and freezes
- 🔋 High battery drain
- 📤 Issues with message delivery and sync
- 🚫 Accounts getting blocked without explanation

**Commonly reported bugs**

- Video calls dropping or having poor quality
- Inability to restore chat history on secondary devices
- Predictive text revealing sensitive information

**Most requested features**

- Add dark mode option
- Improve backup and restore functionality
- Allow saving of media messages
- Provide better customer support and communication

## Recent user reviews (10 of 2,933)

All indexed reviews: https://appshunter.io/ios/app/rakuten-viber-messenger/id382617920/reviews.md

### 1/5 — Invasive Translation Popups & Severe ChatGPT Data Privacy Concerns

*2026-08-21*

The continuous popups asking to translate every single message have completely ruined the user experience. Even worse is the massive privacy concern: Viber’s translation features are powered by third-party AI models like ChatGPT.
When translation prompts constantly push text to external services, it raises major red flags about private chat access, data exposure, and third-party data processing. Viber's core selling point was end-to-end encryption, but forcing third-party AI tools into private conversations destroys user trust.  
Give us an option in settings to disable AI translations completely. Until users get full control over their privacy and UI, this app stays at 1 star.

### 1/5 — Ужас

*2026-08-14, version 28.5.2*

какого черта удаляются вся история чатов если зашел с нового устройства?! на дворе 2026 год а эту проблему исправить не можете

### 1/5 — Bad idea

*2026-08-14, version 28.5.2*

To put chat GPT in Viber. It can't be turned off .You broke the app.

### 1/5 — They will charge you for a subscription that you cannot cancel

*2026-08-14, version 28.5.2*

They keep charging me $6 a month for a subscription that is impossible to cancel. Support says I have to cancel through the app store, but the subscription is not visible in the app store. When I mention this to them, they just say "Cancel it in the app store". They will take $6 from you against your will for years and there's nothing you can do about it.

### 2/5 — Setup problem

*2026-08-14, version 28.5.2*

A first it seems like an app that is the same as Messenger or WhatsApp, however right afterI tried to set up my account, I have run into the problem of it not accepting my valid number, used till the present day. It is needed for them to be able to give me a free call, and then type the last 4 digits of that caller as an activation code-and even though I have contacted the Help Service right away, they answered with a code to be sent to me which did not arrive either. I am now to wait 12 hours before trying again.

### 1/5 — Unwanted ChatGPT

*2026-08-14, version 28.5.2*

App used to be great. Now cluttered with unwanted chatgpt elements everywhere. Every single message pops up wanting ChatGPT to “polish” it. Privacy nightmare and useless in a casual chat app. No one’s writing essays in it.

### 1/5 — Worst app ever.

*2026-08-14, version 28.5.2*

Worst app ever.

### 1/5 — Horrible AI

*2026-08-14, version 28.5.2*

Dont update - the new version is full of annoying AI stuff nobody needs

### 2/5 — Stop pushing Ai / chat GPT

*2026-08-14, version 28.5.2*

The app has been great until recently. Now even with all the ai settings turned off it’s continually pushing the use of ai / Chat GPT. Fix this or you’ll find people will stop using the app.

### 5/5 — Massage send and receive issue

*2026-08-13, version 28.5.2*

Every time sent out massage loading and cannot receive massage

## Frequently asked questions about Rakuten Viber Messenger

### What is Rakuten Viber Messenger?

Rakuten Viber Messenger is a secure and feature-rich messaging and calling application that connects over a billion users globally. It allows for free text messaging, photo sharing, stickers, GIFs, voice messages, and unlimited free audio and video calls between Viber users.

### What are the key features of Rakuten Viber?

Key features include end-to-end encryption for all communications, group chats for up to 250 members with polls and reactions, disappearing messages, low-cost international calls via Viber Out, and AI bots for assistance and creative tasks. Users can also express themselves with lenses, GIFs, and over 55,000 stickers.

### How does Rakuten Viber make money?

The app is free to download and use for its core messaging and calling features. Monetization comes from in-app purchases, specifically through Viber Out for low-cost international calls to landlines and mobile phones, and potentially through optional subscriptions for calling plans.

### Is Rakuten Viber available on multiple devices?

While the description doesn't explicitly state multi-device support, it is a common feature for such messaging applications. Users typically expect to be able to use their accounts across smartphones and potentially desktop or web versions.

### What are some common use cases for Rakuten Viber?

Common use cases include staying in touch with friends and family globally through free calls and messages, collaborating with colleagues in group chats, sending private messages that disappear after a set time, and making affordable international calls to non-Viber numbers.

## Version history (last 5 releases)

### 28.6.2 — 2026-08-28

The Rakuten Viber experience just got better!

Update now and feel the difference.
Like what you see? Rate us and submit a review today.

### 28.6.0 — 2026-08-20

The Rakuten Viber experience just got better!

Update now and feel the difference.
Like what you see? Rate us and submit a review today.

### 28.5.2 — 2026-08-13

The Rakuten Viber experience just got better!

Update now and feel the difference.
Like what you see? Rate us and submit a review today.

### 28.5.0 — 2026-08-06

The Rakuten Viber experience just got better!

Update now and feel the difference.
Like what you see? Rate us and submit a review today.

### 28.4.2 — 2026-07-31

The Rakuten Viber experience just got better!

Update now and feel the difference.
Like what you see? Rate us and submit a review today.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*