# Rally Coach™ — user reviews > 255 indexed App Store user reviews of Rally Coach™ by Rally Health Inc., rated 4.91/5 from 74,593 ratings. - Source: https://appshunter.io/ios/app/rally-coach/id1358900846/reviews - App overview in markdown: https://appshunter.io/ios/app/rally-coach/id1358900846.md - Rating breakdown: 5★ 65,834 · 4★ 3,681 · 3★ 622 · 2★ 124 · 1★ 253 ## What do users think of Rally Coach™? Overall sentiment: mixed **Pros** - 👍 Great support system - 👍 Helpful coaches - 👍 Convenient app and live sessions - 👍 Practical and doable information - 👍 Motivating and encouraging - 👍 Flexible and customizable - 👍 Comprehensive program addressing multiple aspects of health **Cons** - 🐛 Glitchy app with crashes and freezes - 🐛 Syncing and integration issues with other apps/devices - 🐛 Limited food database and difficult to add new items - 🐛 Lacking features like water tracking and exercise logging - 🐛 Technical issues with live sessions and video quality - 🐛 Confusing and unintuitive user interface - 🐛 Inconsistent coaching and program changes **Commonly reported bugs** - App crashes when logging food - Unable to log weight for previous days - Syncing issues with Fitbit and other devices - Live session chat functionality not working properly **Most requested features** - Add ability to manually enter water intake - Improve food database and allow custom item addition - Integrate with more fitness trackers and health apps - Enhance progress tracking and data visualization - Provide more personalized and consistent coaching - Improve user interface and navigation ## Newest reviews (18 of 255) ### 3/5 — This app is fine except needing to log in all the time *2026-08-28, version 4.8.4* This app is fine except when I’m in the middle of coaching sessions and then I stop seeing the coach session because the app prompts me to log in again. This is annoying and I lose time in the process. This is a ridiculous requirement when you’re in midsession. ### 2/5 — Doesn’t work *2026-08-12, version 4.8.4* Every time I try to log into my sessions when it’s time, it doesn’t allow me to login. I’m not understanding what’s the problem, but it never wants to allow me to login so I will get this at five stars if it actually worked most of the time. ### 4/5 — Need iPad Support *2026-07-23, version 4.8.4* The app is great on my phone but when I use it on my iPad it basically mimics my phone and is small and has limited functions. It would be nice if the iPad version was closer to the website since there is a larger screen. ### 4/5 — Love the app *2026-07-19, version 4.8.4* Love the app but all of a sudden the food tracker stopped working. Please fix asap. I don’t like FitBit’s food tracker. ### 3/5 — Keeps Freezing Up *2026-07-16, version 4.8.4* I have had to delete and redownload the app a few times over the past three months because when I open the app, it is frozen on the home page with a white background. The buttons are visible but it won’t load the images and when I hit the other buttons, nothing happens. ### 3/5 — Frozen app *2026-07-09, version 4.8.3* Most of the time when I open the app it doesn’t work. It freezes on the home page and is mot responsive to any request. I have to close the app and reopen multiple times before it will open and I am able to browser see my info. Sometimes I have to uninstall and reinstall to get it working. ### 3/5 — Constant redownloading of the app *2026-07-02, version 4.8.3* Every 2-3 days, the app does not open up and I would have to re download the app in order for it to work again. It’s very annoying, frustrating and inconvenient to keep doing this. ### 3/5 — Uninstall every time I use it *2026-06-02, version 4.8.2* Every single time I try and use the app I have to uninstall and reinstall. Why??? ### 2/5 — Hate the update!! *2026-05-25, version 4.8.2* Ever since the May 2025 update the app is glitchy! None of the tabs are functional and the notifications are always late! Please fix this!! ### 2/5 — App constantly freezing *2026-05-22, version 4.8.2* While I really love the concept, the app sucks. When I can get the app to work, the coaching sessions are great! The resources and materials have been super helpful, and I really enjoy the groups and the opportunity for 1:1 coaching. However, the app never works properly. It gets stuck trying to load the dashboard and never gets past the blank screen. After missing some sessions due I the app not working, I discovered that I have to uninstall and reinstall the app in order to sign in. That’s the e only way it works for me, unfortunately. The program itself is 5 Star worthy. But the app is a pain. ### 1/5 — can’t use the app *2026-05-19, version 4.8.2* i haven’t been able to use the app for a couple of weeks now. nothing loads when i open it, all i see are gray squares ### 1/5 — Doesn’t work *2026-05-18, version 4.8.2* Since the last update, my app hasn’t worked and I can’t call. So good job. ### 1/5 — Updated and now it won’t load *2026-05-11, version 4.8.1* The app updated or something and now it’s a blank rally coach screen that doesn’t load over 5g or WiFi ### 1/5 — Actual garbage app *2026-05-09, version 4.8.1* It never works, it never loads, it is useless ### 1/5 — HARD GETTING IN WITH NEW UPDATES *2026-05-09, version 4.8.1* NOT GOOD ### 1/5 — Unreliable App *2026-05-07, version 4.8.0* The worst app I’ve ever used. Nothing works the way it’s supposed and most of the pages do not load. The app is not worth the time invested to use any of the supposed benefits ### 1/5 — New update not working *2026-05-06, version 4.8.0* I can’t open the app now. Why was I forced to update? ### 1/5 — App doesn’t even work *2026-04-29, version 4.7.2* The app simply opens a webpage. What’s the point in this app? ## Most critical reviews (10 lowest-rated) ### 1/5 — Absolutely terrible *2026-08-26, version 4.8.4* If I could give zero or half a star I would. I have fought with this thing over an hour to try and set up my account and it is not responding. For an app that’s supposed help quit smoking it’s making me want to start all over again. ### 1/5 — App doesn’t load *2026-08-20, version 4.8.4* I really wanted this work. App won’t load when you open it. It tries to and you can see the squares flashing grey, but nothing happens. It’s loaded maybe five times the entire time I’ve had it and I’ve just been using Safari to access the content instead. Unfortunate since the few times it has loaded it was really nice and easy to use. ### 1/5 — Immediately NO *2026-08-11, version 4.8.4* A laundry list of weekly recurring group sessions but an inability to manage the schedule load… You have to select one time for recurring sessions. If you choose 9am on Friday it’s EVERY Friday at 9am. I contacted support but was told I can’t change my recurring schedule until Monday “when a new schedule opens up” but I had multiple options when registering two minutes ago! It was open but now I have to wait? The only other option is to constantly reschedule each individual session. ### 1/5 — Not working *2026-07-30, version 4.8.4* I cant even open the app ### 1/5 — App is bad *2026-07-14, version 4.8.3* The app never works when I try and I have go find the computer in order for me to reschedule my lessons. Please fix the app. I am currently using an iPhone 14. ### 1/5 — Recent update makes it impossible to login *2026-07-13, version 4.8.3* The two factor authentication makes it impossible to login. I have to swap to my text message or phone app to get the code to login and when I go back to rally to enter it, it has put me back on the main login screen - defeating the purpose. How is a person supposed to login. I missed my monthly session because of this. I can’t do a weekly weigh in. I can’t access anything on the app at all. The app is now completely non-functional. ### 1/5 — Not working for me *2026-07-09, version 4.8.3* Login issues ### 1/5 — App update broke it *2026-06-30, version 4.8.3* Can’t open the app after the newest update. I hope they fix it ### 1/5 — Does not work consistently with AirPods *2026-06-17, version 4.8.2* Keeps ignoring my AirPods and playing out of the speaker. There seems to be no way to fix this. The headphones are still showing as connected and they work with all other apps. ### 1/5 — Program is great but the app sucks *2026-06-05, version 4.8.2* I am getting extremely frustrated by this app. I can’t join my sessions. It loads until 5 seconds and then it kicks me out. I have tried everything. I cannot even access the articles. What a joke. ## Most praised reviews (10 highest-rated) ### 5/5 — Week 3 *2026-04-29, version 4.7.2* I love having to check in each week and I am slowly learning to eat and be healthier. I also not lost about 1 lb so far but instead of going up and down 3-4 lbs of fluctuating I am staying at the lower weight and only fluctuating 1 lb. Week 3 started off with being back at our snowbird home in Florida for 11 days and I was not as disciplined but keeping my coach Amy and the group of n my mind I am not completely off track and I’m proud of that and feel better because of the support! ### 5/5 — Sustainable Fitness *2026-04-28, version 4.7.2* What I like about my coach is he emphasizes practical and consistent exercise and mental fitness. I’m 75 and really happy we stress things I can do. Also he brings out great comments from participants. Lucky to have such a great group. ### 5/5 — Great Resource *2026-04-24, version 4.7.2* I love the fact that I am able to do so many things within the app. I can track my weight, food, exercise, and steps. I can read articles, watch wellness videos, and reference other health informational flyers. I can send private messages to my coach and ask questions. I can access so many tools and I’m still discovering more things every day. Highly recommend! ### 5/5 — Great coach! *2026-04-22, version 4.7.2* Coach Cheryl was very engaging. I really enjoyed her session! ### 5/5 — Try It *2026-04-21, version 4.7.2* If your insurance is offering to pay for this I would suggest trying it. Great community and they send you a success kit in the beginning to help on your wellness journey. I have been attending the weekly meetings which you do not need to show yourself or speak and it has been great motivation. ### 5/5 — Great app and Coaching *2026-04-14, version 4.7.2* So far I have really enjoyed using this app and the weekly coaching sessions as well as the ability to schedule 1-on-1 sessions as needed. There is also a good food tracker in this app. ### 5/5 — Life changing *2026-03-30, version 4.7.1* I’m so happy to be able to meet weekly about my weekly routine. I’m learning a lot and I’m only in week 3. I can’t wait to see the results. ### 5/5 — Great program *2026-03-18, version 4.7.1* I love this program super helpful and amazing support ### 5/5 — Program is great. Time slots are not. *2026-02-17, version 4.7.0* I like the program. However, I had to miss several weeks because there are so few time slots, most are during my work day and almost all are always full. I knew my work schedule was changing. I asked what was going to happen in the first session and she just said to change my time once I knew what my schedule was. That’s when I ran into the issue. I didn’t realize when I started I was committing to the same time slot for a year. If I had known that I would have waited to start. My coach, Kirsten, is awesome. I really like her. ### 5/5 — First session *2026-01-13, version 4.6.9* First session was a great experience and set me up to stay motivated! Looking forward to many more moving forward. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*