# RAM Toolbox — user reviews > 50 indexed App Store user reviews of RAM Toolbox by FCA US LLC, rated 4.78/5 from 14,267 ratings. - Source: https://appshunter.io/ios/app/ram-toolbox/id1191950660/reviews - App overview in markdown: https://appshunter.io/ios/app/ram-toolbox/id1191950660.md - Rating breakdown: 5★ 11,938 · 4★ 1,726 · 3★ 373 · 2★ 56 · 1★ 135 ## What do users think of RAM Toolbox? Overall sentiment: neutral **Pros** - 👍 Amazing app functionality - 🚀 Fast and responsive - 💡 Useful for vehicle maintenance tracking - 🔒 Secure login and account management **Cons** - 🐛 Frequent app crashes and errors - ⚠️ Issues with new app version - 🔍 Difficulty accessing vehicle history and records - 🤔 Confusing registration and login process **Commonly reported bugs** - Errors when scheduling service appointments - Inconsistent vehicle information display - Inability to access owner's manual - Recurring login and password issues **Most requested features** - Remote vehicle control and monitoring - Improved integration with vehicle systems - Seamless syncing across devices - More detailed maintenance and service history ## Newest reviews (14 of 50) ### 3/5 — Good app but needs some work *2021-12-01, version 2.0.27* When I use the schedule service option I am never able to finish as 1 field never works when it comes time to schedule the time of service. ### 4/5 — 2021 Ram 1500 Bighorn 4x4 *2021-10-26, version 2.0.26* I have really enjoyed my new truck. The Hemi V8 is a big step up from the Grand Caravans my wife and I have been driving for 20 years as we raised 4 kids. It’s time to buy a truck we always wanted. It’s been great fun off road and drives surprisingly smooth on the interstate. We drove from Georgia to Ohio on a single tank of gas! The only issue we’ve had so far is the transmission. It has gotten stuck in first gear a few times in the early ownership until I turn the truck off and back on to reset it. It’s relatively minor, but should not be happening on a new truck. Taking it in to service to see what that’s all about. Overall though, we still are enjoying it. We just hope that lasts after the service call, Ram. ### 4/5 — Transmission *2021-07-13, version 2.0.24* Having one issue with my transmission it will not engage into park when turning off and when really engaging in to park there is a loud metallic sound. Bob service manager said it’s the shifter knob in the truck not the transmission and did not look at it. ### 3/5 — LOVE my Ram but.... *2021-04-27, version 2.0.21* Am absolutely loving my Ram truck but as I was driving across country at night with less than 3000 miles on it the lights- all of them- including the instrument panel went dark. I was able to get the day running lights on but no back lights. Hoping to get this resolved soon! Have an appointment with dealership. ### 5/5 — Great App *2021-02-25, version 2.0.18* Makes keeping up with ur vehicle records and any important info you need is right there on your phone. Super easy to use. ### 4/5 — Ed Gonsalves *2021-02-18, version 2.0.18* We bought our van late October we bounced around California getting use to our new unit, come the new year we packed up and have put 3,000 miles on our road trip. We plan to stay in Florida for a month then 3000 miles back, reload then head straight up coast to Canada across the top of the US, so far we are averaging 16 mph we love this van!! ### 4/5 — Beautiful truck *2021-01-21, version 2.0.17* This is very reasonably priced luxurious vehicle has a few little flaws the main one is wind buffeting any windows that are open cause extreme buffering and pop your ears I would like to know if they have a fix for this also it’s a four-wheel-drive truck that came with real smooth street tires otherwise the power and fuel economy are awesome ### 5/5 — Love it Hate it *2021-01-21, version 2.0.17* This app has always been great except for when there is an update. After the latest update, the maintenance schedule is completely messed up. It does not coincide with the manual. The app does not remember that I selected the Diesel maintenance schedule, but it’s wrong so what’s the point. ### 5/5 — Southtown Dodge *2020-12-14, version 2.0.15* I purchased a 2020 Dodge Ram black widow edition from this dealership. They are located in St Louis and I am in New York. After a few bumps in the road I spoke with Allen one of the managing partners. I can’t tell you how honest, accommodating and helpful he was. He explained to me that he says what he does and does what he says. I can tell you first hand that this is a man of integrity and that he will do what he humanly can to make your purchase a great experience. Thank you Allen ### 4/5 — 2018 ram mega cab Laramie *2020-11-15, version 2.0.14* Love the truck, but I’m noticing some issues with the cruise control being nonresponsive when activated and also the touchscreen being non-responsive as well. With the touchscreen being nonresponsive it will freeze and then eventually totally reset. Still under warranty so I need to have it looked at. ### 5/5 — 1500 Limited Black Appearance Package *2020-08-10, version 2.0.10* I got incredibly lucky, looked online for the Black Appearance Package Ram and it turns out the South Anchorage Lithia Super Store had the only 2020 Ram 1500 Limited BAP in AK. I went down immediately, test drive it with 21mi on it. Came back and gave them cash money for a deposit, and finished the paperwork. 3hrs later I drove my dream truck off the lot!! ### 5/5 — Do a great job not attending customers *2020-05-30, version 2.0.7* When getting an oil change done at any ram dealer double check before you leave to see the great kind of customer service they offer ### 5/5 — Ram longhorn 2500 *2020-05-03, version 2.0.6* I love my ram but the map never updates and I have tried usb uploaded several times but other than that everything else is good as long as you maintain everything. These trucks are for hands on type people ### 4/5 — App updated and locked out- fixed with next app release *2020-03-01, version 2.0.3* The app updated and logged me out so next time I open app I tried my password but it would not work. Then tried the forgot password button to get an email and several times it never came. Shortly after my post of this the developers came out with an app fix. I downloaded updated install and it worked. I’m glad they were responsive to people’s complaints and released a fix in the newer release. The response comment was a little bit misleading saying we realize you are not on the most recent version so update to newer version of app. Funny, I was on the most recent version available when the problem started. A better response from the company would have been sorry for the bad app update recently, we fixed it and you should install this version. But otherwise, the app does what is expected. ## Most critical reviews (10 lowest-rated) ### 1/5 — Keeps getting errors when entering vehicles *2022-11-11, version 2.0.35* The old version of this app was great for keeping my vehicles up to date on oil changes and other services. Today I went to it to check on things and I had to update to the “new improved” app. In a perfect world my vehicles would have still been under my email and password. This asked me again to enter my vin codes which I proceeded to do. It recognizes these and tells me to hit next. I then repeatedly get an “error occurred while loading. Please try again.” Until this is fixed, this app is no good to me. ### 1/5 — Not good *2021-06-06, version 2.0.23* Barely works and when you try and schedule a service appointment none of the categories work in the pop up scroll selector making you have to leave the app and make a phone call to schedule so what’s the point? It’s 2021 and your app still doesn’t have basic functionality working? ### 1/5 — Not a fan of pushing unnecessary products *2021-04-01, version 2.0.20* Chrysler pushes their tablet and application environments and its old. I understand that some people like and benefit from this stuff but there should be a full on opt out option. As a salesman and a customer, I myself have to go through this for my vehicle purchase and it’s just as annoying as a customer as it is for/as the salesman. But hey, some out of touch exec seen a study and we’ll be damned if we don’t think that the info doesn’t apply to everyone! ### 1/5 — Different app, same story *2020-02-29, version 2.0.3* I'd hoped at least one app by FCA would work properly. Unfortunately, this isn't the case. Just like the UConnect app, I can't sign in. I'm definitely running the most recent version...I literally just deleted and reinstalled. I CAN login on the Mopar site. I CAN remote start, lock or unlock on the site. But neither this app nor the other allow my active, operational, verified account to login. While I love my truck, the development team of these apps needs a refresh because it shouldn't take a major auto company months to fix phone app problems. ### 1/5 — App crashes when I click the wrench at bottom *2020-01-26, version 2.0.0* I have a 2020 Ram. There is no manual listed under the book icon and it only tells you that if you have a truck older than 2003 click the button on that page. When I click the wrench the app just goes away and crashes the screen. I changed my default dealer and it keeps going back to the one I don’t want. You have to add your photo via the website the app blows up and says bad file if you do it on Apple phone ### 1/5 — No email *2019-09-22, version 1.9.4* I would love to be able to give these guys a good review however I can’t seem to get them to send me the registration email and yes I looked in all folders including spam and junk location. So I thought maybe I typed it wrong I’ve done the stupid thing 5 times and still no email so I can start my Acct. I even waited overnight last night. Still nada so I’ll wait and update this if I ever get it done. ### 1/5 — Can’t get in! App will not send me an email *2019-06-27, version 1.9.3* I love technology! Just got a new Ram and want to try all the bells and whistles I can. Filled out a survey that mentioned this app and was excited to try it out! I downloaded the app, and placed my email in three times then tried a different email address and neither has shown up. I know what you’re thinking! Check spam or junk folders! Done. Nothing. I’ll keep an eye out for the email and maybe I’ll be able to register. If I finally get in, I promise I’ll raise the stars. ### 1/5 — DO NOT DOWNLOAD. 4.7 is for truck, NOT app. *2019-01-02, version 1.9.0* Reading the reviews, it’s clear that people are rating their newly purchased trucks, not the app. I made the mistake of downloading the app after seeing the 4.7 rating, only to discover the app is pretty bad. I was supposed to get a confirmation email to activate the app, but it never came, even after several attempts to register. Without the registration it’s pretty useless. But I do love my new truck :) ### 1/5 — Can’t even access the app! *2018-11-15, version 1.9.0* I just bought a 2018 Ram 2500 and I’m trying to use this app but it won’t even allow me access the app. During the registration process it’s supposed to send an email to finish registration. I’ve been wait for days now. I did it again thinking, maybe I misspelled something but still nothing. Guess I’ll just have to pass on using it. 👎👎👎👎👎 ### 2/5 — Great Truck/ poor app *2020-10-14, version 2.0.14* 2020 Ram 1500 Laramie Sport 10 stars for the truck to start for the app.! This app does not deserve this truck. I have signed up for every ram app there is an every single one of them when I look for records tells me that this truck is not mine. I called Mopar this morning and they answered from the Fiat exchange and I explain to the young lady what I wanted and she sent me a link to all the different apps that I already have and did not solve my problem. After the phone call I had to participate on a survey which I gave a good mark because she was very pleasant but when I got off the phone, I found out that the app is still doing exactly the same thing. This is a horrible group of horrible apps with low functionality. ## Most praised reviews (10 highest-rated) ### 5/5 — This app work amazing the new app they are forcing a download for does not *2023-02-04, version 2.0.39* This app work amazing the new app they are forcing a download for does not load and if it does it’s o lot partially loading the page. Had to sign back in to this dodge app to schedule my service I need on my truck. ### 5/5 — Pre order!!! *2022-05-19, version 2.0.34* Hard to believe…No HEMI Rams in my area. Pre ordered 2022 Ram 1500 near my current lease end, thinking 30-60 days wait. Placed order with exactly what I wanted-would not ‘settle’ for what was available locally. Day 1 placed order: day 12 got production date, which was day 13. DAY 20 (8 days later!!!) it was delivered to dealer and me. I would have spent that much time still looking locally! Bonus was dealer offered $600 off for pre orders, plus $500 military, plus loyalty, plus $250 coupon in previous maintenance package. Love my Ram and Challenger! ### 5/5 — My Ram app *2021-12-13, version 2.0.27* The best tool to keep track of your vehicle’s maintenance record. Easy to find exact upgrade parts. I added Bed Lights and original remote start to my 2500 Tradesman. Nothing better than Mopar parts. ### 5/5 — 2021 Promaster *2021-11-26, version 2.0.27* This was by far one great investment . I love everything about this van. One main thing i dislike is the air that seeks through the door. But other wise pretty good Van. ### 5/5 — Best Truck *2021-11-21, version 2.0.27* Buying Domestic and foreign brands for 37 years I can say that Ram trucks are the best truck in every category for the past 15 years. Ford has gone cheap in quality and Chevy has gone to garbage, their interiors have improved but still after six months already look dated. Last time I bought a dodge was in 1989 and was disappointed that quality at that time declined compared to my 1972 Charger. But since then the brand has made a serious comeback that impresses the heck out of me. ### 5/5 — Mopar to you *2021-10-04, version 2.0.26* The best buying experience I’ve ever had especially for a vehicle, it has been a while and something I’ve always wanted to do order a truck the way I wanted it it was well worth the wait, I’ve always been a Mopar fan. I love everything about my 2021 Ram Laramie ! All I have done is give it a little more rumble to the exhaust, I love the look of The stock tail pipes. I could go on but I will just say all around awesome truck! ### 5/5 — Ecodiesel is the best way to go. *2021-09-09, version 2.0.25* 28 mpg in the city. 33 on highway. 2020 Tradesmen 4x4 custom built at factory. I’m over 60, owned many trucks of all types. Best 1500 series 4x4 truck on the market without any doubts in my opinion. 👍🏻RAM ### 5/5 — First new truck *2021-08-20, version 2.0.24* I have owned many trucks this is by far the best truck ever. It works hard and runs smoothly and drives like our Lexus ### 5/5 — To the sales staff of Fred Martin *2021-05-19, version 2.0.22* I would really like to send out a very BIG THANKS to John Risotto Lisa Allison Jim Mooney in finance and the staff for how over and beyond they took care of my daughter and I on Sunday I knew this recent purchase had its obstacles and how everybody there was so very patient with us. I could not of asked for a better experience when purchasing a new vehicle I look forward to future business with them thank you guys very much and talk to you soon. SALVATORE 2021 Ram ### 5/5 — On the run *2021-03-20, version 2.0.20* Just want to say it was a pleasure to do business once again with Turlock Dodge, they had all the paperwork ready when I got to the dealership after taking a 3 Hour Train ride to pick up my truck. Everything was taken care of and I was able to get back on the road headed back home in less than an hour. It’s a pleasure to have someone place a high value on my time. Great service, Fair price and friendly staff thanks again --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*