# RAM Tracking — user reviews > 33 indexed App Store user reviews of RAM Tracking by Remote Asset Management Ltd., rated 4.40/5 from 81 ratings. - Source: https://appshunter.io/ios/app/ram-tracking/id1541662649/reviews - App overview in markdown: https://appshunter.io/ios/app/ram-tracking/id1541662649.md - Rating breakdown: 5★ 63 · 4★ 4 · 3★ 5 · 2★ 2 · 1★ 7 ## Newest reviews (10 of 33) ### 2/5 — Need my chargers *2024-02-15* I ordered 20 trackers 15 wired 5 wireless for a fair price of $200 monthly It’s been 8 months iv been with them The wired units work as needed and software is optimal Iv contacted customer support on 5 different occasions to get the battery chargers for the wireless units and they continue to promise to mail them as I never received in the first package Iv been paying $50 a month for these 5 trackers and iv yet to get my charger for the wireless units So far iv lost $400 due to their neglect to my business as a customer My account is messy call jesse 2812 rockmart rd Villa rica fa 30180 ### 1/5 — Very very frustrated *2023-11-01* I signed up with another company, and these people bought it out totally different system. I can’t even talk to somebody to complain. ### 1/5 — Not alot *2023-10-28* So this new tracking device doesnt give you full accurate route on any of my vehicles im thinking of canceling and going to another company ### 1/5 — Technician no show, management no reply *2023-09-20, version 1.5.30* On September 18, an appointment was scheduled for 9:30am, no one showed up. They charged me $265 for the appointment. After 1 hour of calling their “tech department “ I was told that the appointment was actually at 12:30pm. Appointment changed without notice. At 12:30pm, no one showed up, again after multiple phone calls, someone picked up, I asked for the salesman who scheduled the appointment, he’s unavailable. Then I asked to reschedule the appointment, no one knows when it’s the next available appointment. They promised a refund but nothing happened. I was told I’ll get a call back, nothing happened. I sent multiple emails to the salesman, no response. They’re still charging me for the rental of equipment, just no one will come to install the equipment. Can’t unsubscribe either because I signed a contract. Think twice before you sign any contract with these guys. ### 1/5 — Poor performing app. *2023-05-08, version 1.5.25* Have been using this system for several years and have been continually disappointed by it. The functionality is terrible, the reports are not optimised for mobile device (nor is their main website) despite promises from the company that they have plans to update the system. The system is down a lot, and we often are unable to track our fleet of vehicles. I’m unable to access the app today and have been locked out for around a week so far. I’m now having to log in via my laptop to get access but that doesn’t help when on the move. Please guys, get this system up to date, it’s 2023 and you guys are miles behind the competition. ### 1/5 — Not working *2023-03-11, version 1.5.24* App now stays on white screen after update….. Tried removing and installing again but no luck Now can’t use the app to track our cars…. Not ideal pop ### 1/5 — App won’t load *2023-03-10, version 1.5.24* Since supposed update overnight on 8th March 2023, I have deleted and uploaded app 3 times and get sane problem. Screen opens up saying something about email address and goes to a white screen , as it switched almost at same time I can’t even read what issue with email address, on pc operational but app on phone won’t work. Any idea what issue is as I can’t find anything ### 1/5 — Support *2023-01-11, version 1.5.21* I have had issues for 3 months and still cannot get any tech support to talk to but they still get paid every month. Worst support I have ever had (Actually no support at all) ### 1/5 — Regimantas *2022-09-06, version 1.5.21* Tracking system very poor Locating car very slowly or not located at all Poor app Not recommend to any one ### 1/5 — Terrible *2021-11-30, version 1.5.14* The new app doesn’t recognize my username or password, what good is it if I can’t log in? Please fix this ASAP!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — The worst gps company ever *2026-06-06, version 1.8.5* Do not sign up with these guys, their customer service sucks, they lock you into long contracts and then don’t care about you. ### 1/5 — The worst gps company ever *2026-05-11, version 1.8.5* Do not use ram. Their customer service is horrible, if you have an issue, they do not respond. There are much better companies that will be more responsive and not just try to take your money and run. ### 1/5 — Disappointed *2026-02-13, version 1.8.2* This company will extract ever penny they can out of you. They provide an inconsistent service for an exorbitant fee. You are better off hiring someone to physically follow your vehicles around. ### 1/5 — DO NOT SIGN ANYTHING WITH THEM *2025-09-17, version 1.7.10* Terrible service, everything is a facade to get you to sign with them. no customer service whatsoever. Their device constantly malfunctions and gives inaccurate information ### 1/5 — Poor since last update *2025-02-07, version 1.6.1* Slow to update on location since last update ! Poor service for the money spent. ### 1/5 — They never seem to work *2024-05-24, version 1.5.43* Out of 12 van 4 currently do not work ### 1/5 — Alex Roffe *2024-02-19, version 1.5.35* Units are great app is great but impossible to speak to a human. After care is really lacking. ### 1/5 — Bug all the time *2024-02-08, version 1.5.35* Bugs all the time and is not accurate ### 1/5 — Disappointing - Same old, same old spiel👎🏻 *2024-01-04, version 1.5.35* Promised a lot as they all do but once you’ve signed up nobody wants to talk to you - been waiting months to get our driver checks sorted but nothing happening. Obviously direct debit works perfectly but that’s where it ends ### 1/5 — Beware of a long contact made to make if had to leave *2023-11-21, version 1.5.35* Do mouse this useless service then boast about customer retention ## Most praised reviews (10 highest-rated) ### 5/5 — Use everyday *2025-11-19, version 1.8.0* Really happy with system ### 5/5 — GOATED tracker!!!!!!!!!!!!! *2025-07-28, version 1.7.7* 5 stars very useful ### 5/5 — Ram tracking will elevate your business *2025-03-03, version 1.6.1* It gives you peace of mind and is user friendly. ### 5/5 — Map *2024-03-08, version 1.5.35* The map should be on the whole screen as was before. However overall the app is functional enough. 3 stars just for the map. ### 5/5 — Best app *2024-02-08, version 1.5.35* I like this App ### 5/5 — Great at saving money *2022-11-09, version 1.5.21* Professional installation guys came and fitted the entire fleet in a day. Had the app for a few months now and find the reporting has saved me loads of admin and we have cut transport costs by 20% since using the information to streamline work and fuel costs. The support when I’ve reached out to the company was also excellent, well done RAM. ### 4/5 — Ram tracking suggestion *2022-08-24, version 1.5.21* Hi - could you add a feature to show where the person using the ram tracking app is located ie a blue dot . We use the app to track our vehicles via our phones but we are often on the move too, so to show exactly where the tracking phone is located would be great. ### 3/5 — Keeps refreshing *2025-11-26, version 1.8.0* The apps alright but since recent updates it keeps refreshing when you’re trying to look at a route. ### 3/5 — No one come back to you *2022-09-06, version 1.5.21* I have been asking for two weeks or more to have the emailNotification removed just want the app notification and no one come back to me either by email or in the chat room , ### 2/5 — No Street Names *2024-07-18* The tracking basically shows you where your truck is. It does not show street names or intersections. Everytime a door is opened the voltage drop triggers an event making it difficult to track starts and stops. **Developer response:** Thank you for leaving a review. Please can you come back to us with your contact details and company name so that we can investigate into this further for you? We are contactable on 1-866-988-9335 Monday-Friday 08:30-17:00 (EST). Alternatively, you can open a support case on your online portal and a member of the support team will be in touch to discuss further. Kind Regards, The RAM Team --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*