# Ramapo Catskill Library System — user reviews

> 20 indexed App Store user reviews of Ramapo Catskill Library System by Ramapo Catskill Library System, rated 2.86/5 from 28 ratings.

- Source: https://appshunter.io/ios/app/ramapo-catskill-library-system/id558204991/reviews
- App overview in markdown: https://appshunter.io/ios/app/ramapo-catskill-library-system/id558204991.md
- Rating breakdown: 5★ 6 · 4★ 5 · 3★ 5 · 2★ 3 · 1★ 9

## Newest reviews (1 of 20)

### 3/5 — What Happened?

*2015-01-17, version 4.69*

Am I the only one having problems with this app? It has been one of my favorites but lately it has nothing but problems. It crashes, fails to authenticate, takes me back to main page. Please fix!

## Most critical reviews (10 lowest-rated)

### 1/5 — servers down

*2023-12-15*

the server is constantly down now

### 1/5 — Broken

*2023-12-14*

I downloaded this app a week ago, and it has never been able to connect with its server. Ramapo Catskill seems to have abandoned it. Annoying.

### 1/5 — It worked well until recently

*2023-12-10*

Great APP that went south. It recently failed in updating items that were returned. Removed the APP with the hope to reinstall and make it function. It instead has the message, “Unable to connect to server. Please make sure you have a network connection and then try again.” Unable to report this glitch.😬

### 1/5 — Server is down

*2023-12-09*

App do not work for the last two weeks

### 1/5 — App has stopped functioning

*2015-07-21, version 4.69*

The app worked fine,nothing's always a bit slow.  However in the last few weeks, it does not work right. Any action I try to take leads me back to the login screen.

### 1/5 — Doesn't work

*2013-07-23, version 4.69*

Keeps redirecting me to login when I have already logged in with the correct information.

### 2/5 — I’m hoping it’s a quick fix,

*2024-01-09*

like an out of place semi-colon, or something about API callbacks, but the app has been dead for months. ‘Dead,’ as in, I can’t use it to search titles and it doesn’t reflect my current checkouts. 
I hope that somebody will fix it soon, because when it’s functioning, 5 stars! Right now, two is generous.

### 2/5 — Doesn't work

*2023-12-28*

I had this app on my old phone - an android - and it was great! But I recently switched to an iPhone 14 and the app doesn't work at all. Everytime I open it, it shows a black screen that says it cannot connect to server. Annoyed that it doesn't work on my new phone, as I used it all the time to place holds, renew books, and check when my books were due back to the library. Please fix this issue so iPhone users can enjoy this app!

### 2/5 — FIX BUGS please

*2015-07-20, version 4.69*

Fix it . Not able to open the app. Goes back to login screen every time u try to open it.Million bugs: crashes often, freezes up, sometimes u click on a title and there's nothing,says loading forever and then nothing, shows incomplete information or missing something like some checked out items and so on. Also u used to be able to get information about your requests( position#) why did u take it away?????please give it back my favorite feature

### 3/5 — Great when it works

*2023-12-07*

The server seems to be down a lot.  Like right now for instance. 
Certain features that I’ve enabled on the website, like lists and reading history, never seem to function on the app. But when it’s working it it’s nice.

## Most praised reviews (9 highest-rated)

### 5/5 — Great app stopped working

*2015-07-21, version 4.69*

This app is amazing. I use it in conjunction with goodreads to supercharge my library effectiveness. I use it to place holds on books, request transfers, and renew books. Please keep up the good work. I find this app indispensable!

### 5/5 — So convenient

*2014-09-02, version 4.69*

I love this app! I look up and request books whenever I think of them, and they are waiting for me next time I go to the library. It's also so easy to renew books and keep track of due dates. I use this app at least twice a week, sometimes more!

### 5/5 — Great App

*2013-02-23, version 4.69*

very useful

### 4/5 — Suggestions

*2023-11-15*

I love the simplicity of this app, however I do wish there was a little more. Correct me if this is already a feature- I would love if there was a wishlist section. I have a tendency to check out books in fear I will forget their existence, and then end up with more than I can read. It would be nice to have a section that I can refer to if I’m looking for a new book to read or if I can’t remember the book I was interested in a few weeks ago but thought I would enjoy. Otherwise this app is great for quickly placing items on hold and renewing items I’ve already checked out. ☺️

### 4/5 — Kicks me out won’t let me back in

*2021-02-10, version 2020.2*

Love this app...but I keep getting kicked out and when I try to log back in, it says bad mobile.   Then out of the blue...it remembers me and my checkouts. Please fix this

### 4/5 — WHY?!??

*2014-09-13, version 4.69*

I love this app but why did you take away the ability to see whether or not the book is in stock and when it is due? That was the main thing I loved so much about the app. Please bring it back!

### 4/5 — Easy!

*2012-11-26, version 4.69*

Seems better than bookmyne...

### 3/5 — RCLS Library

*2019-12-08, version 2019.4.5*

This application is a solid representation of the library system and the resources they offer but there is room for improvement. First the positives which is the app is easy to set up and customize to the user’s liking with a selection of your personal library. Users can easily manage the holds and see what they have checked out and if any fines are present. The app is easy to navigate and most importantly conduct a search with. The improvements include being able to add items to one’s saved lists directly from the source page. With that said the app is solid and over time I expect it to become even more resourceful for its users. The app is well worth a download for its patrons.

### 3/5 — Indispensable but flawed

*2016-01-19, version 4.69*

Regular RCLS library users know there's no real alternative to this - it's well designed and it works. 

But it's also prone to constant screen hangs and network timeout errors - the most common scenario is that my request gets successfully placed, but I have to learn that later, because the screen doesn't refresh or has to be force quit.
 
All in all a satisfying frustrating (or vice versa) experience.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
