# Ramp Health — user reviews > 79 indexed App Store user reviews of Ramp Health by Benovate, rated 4.50/5 from 1,891 ratings. - Source: https://appshunter.io/ios/app/ramp-health/id1068313262/reviews - App overview in markdown: https://appshunter.io/ios/app/ramp-health/id1068313262.md - Rating breakdown: 5★ 1,430 · 4★ 232 · 3★ 86 · 2★ 24 · 1★ 119 ## What do users think of Ramp Health? Overall sentiment: negative **Pros** - 👍 User-friendly interface - 🚀 Informative content - 💡 Helpful health and wellness features **Cons** - 🐛 Frequent crashes and freezes - 🔌 Poor integration with fitness trackers - 📉 Inaccurate data tracking and point allocation - 🤖 Unhelpful and unresponsive customer support - 💰 Forced usage for employer wellness programs **Commonly reported bugs** - Login issues and frequent logout - Syncing problems with fitness apps - Unreliable performance on both iOS and Android **Most requested features** - Improved Apple Health integration - Manual data entry for health metrics - More engaging and relevant content ## Newest reviews (15 of 79) ### 2/5 — Frustrating at best *2026-08-07, version 1.25.3653* I always try and start with a positive statement. Navigation is pretty good but that the only positive comment I can make about this app. The biggest problem is that I have to confirm the connection to apple health each day to upload my steps. It will not do it automatically. It also shorts my steps by 100-800 steps daily. The courses are too sparse. Five courses a year to earn points is ridiculous. Due to this you spend a large amounts of your time clicking on the 1-3 point cards and this defeats the purpose of getting someone off their electronics to pursue a healthy lifestyle. Staring at your phone and clicking is not healthy. Explain this, my engagement score started at 70 and I filled all the engagement metrics better than the day before and the score dropped to 69. ### 3/5 — Wish YouTube worked *2025-11-26, version 1.22.3589* Please add the html to the you tube videos to remove the 153 error on iPhones ### 2/5 — Needs improvement *2025-11-07, version 1.22.3589* Wish my smart watch would stay connected to the app instead of me having to reconnect everyday ### 1/5 — Garbage *2025-04-24, version 1.20.3513* The app doesn’t track via apple health app. Tried to resolve numerous times with no luck. Lots of folks within my company with the same issue. Unfortunately employer decided on this company so we are stuck dealing with it… ### 1/5 — Garbage app *2025-04-15, version 1.20.3509* I don’t write too many reviews but I’ve never had such a poorly built app installed on my phone. If this wasn’t a requirement for me it would be in the trash. I’ve done QA on apps and software and I cannot believe this is an actual live version. UI not friendly, Connecting apps for tracking purposes don’t work, trying to watch a video won’t work. iPhone 16 max pro. ### 1/5 — 04/10/25–Take out Trash! *2025-04-10, version 1.18.3503* What RAMP Health Does well! 1️⃣TERRIBLE FUNCTIONALITY. 2️⃣FAILS to launch. TRACKER often fails to synch w/ Apple Health. Denying you points. 3️⃣70% USELESS CONTENT that awards points for silly pics. And NO NEW courses, etc., in 2 years. Don't give any data for claims or courses. Now they're selling unproven supplements! 4️⃣SELLS/GIVES away your DATA to unnamed paying partners—meanwhile absolving themselves of any data breech responsibility! 5️⃣USELESS/HELPLESS support. Seldom answer specific questions or give corp speak. 6️⃣Personify Health (aka Virgin Pulse) so much better! ### 1/5 — Cyriac *2025-04-07, version 1.20.3509* This app will not connect to health tracker. I dont know whats the deal. Customer support no help. Also you have to sign in every time ### 1/5 — Terrible *2025-03-31, version 1.20.3509* This app is awful. It doesn’t stay connected to my Apple Watch. It takes forever to connect to the account and it kicks me out all the time. I wish we went back to the other application we used prior. ### 2/5 — Apple Health *2025-03-29, version 1.20.3509* This app will not sync to my apple health and yes the my phone and the Ramp Health app are updated. Very disappointing. ### 1/5 — Awful app *2025-03-25, version 1.20.3509* This app is terrible. It doesn’t sync my Fitbit information. I have disconnected and reconnected it multiple times. My colleague has an Apple Watch and it has the same issue. It’s one of the worst apps I have ever used. ### 1/5 — App is garbage *2025-03-21, version 1.20.3509* This app is total garbage!! Never using it again! ### 1/5 — Ramp Health seems to be intentionally horrible *2025-03-21, version 1.20.3509* I have never had an app (especially one that my employer mandates that I use unless I want my health insurance premiums to skyrocket) fail so spectacularly as this app does. It randomly gets stuck on the loading screen in different places almost every time I use it. Closing the app, restarting my phone, and even reinstalling the app has no effect. Sometimes it freezes while trying to load the password screen in the login section. Sometimes it’s on the home page, the profile page, the page that shows you how many points you’ve gotten from steps recently, etc. This problem basically renders this app unusable. In addition, Apple Health refuses to connect. I’ve talked to a few coworkers and not a single person has been able to get their health app to fully connect to Ramp Health. I and some others have gotten it to transfer a day or two worth of step data to the app, but I’m unable to make this happen again, and it never once showed “Connected” on the Ramp Health app. Some of the people I’ve talked to are having the same problems on their Android phone, which means that this app doesn’t work AT ALL on EITHER platform. I have to assume that such a poor app like Ramp Health is intentionally bad, to keep people from getting health insurance bonuses and discounts. To the developers: If this isn’t on purpose, please fix this ASAP. Provide a functional app, please. ### 1/5 — Garbage *2025-03-20, version 1.20.3509* This all is garbage. The platform doesn’t work 85% of the time. It won’t allow you to enter data. It doesn’t sync Apple data correctly. ### 1/5 — Terrible *2025-03-19, version 1.20.3509* An 8yo could develop a better app! Tech support needed almost weekly and half the time even they can’t solve. Worst app I’ve ever had the displeasure of using! It’s 2025 no excuses ### 1/5 — No Bueno *2025-03-18, version 1.18.3503* Terrible App! Why do I have to sign in and get a code every time I want to use it. And it kicks me out whenever I want to post. So frustrating! ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible App *2025-10-08, version 1.22.3581* App constantly shuts down while using. And worst of all, syncing my steps is always a struggle & have had to contact support twice for the same issue. Was told I had to use Google chrome, then chrome stopped syncing with it. If it’s going to make me sign into my phones browser then what’s the point of the app itself? What a failure of a “health app.” ### 1/5 — Horrible *2025-09-26, version 1.22.3581* This is a really terrible platform, but reviews probably won’t matter for you as you are likely forced to use it by your employer. So much wrong here: confusing interface, silly advice, bad videos—the list goes on. This is much more likely to bore or irritate you than improve your health. The worst part: Ramp Health lets your employer do things like throttle the response time of the software, making it run reaaaaalllllly sloooooooow to discourage you from using it. This is ugly corporate behavior at its worst. ### 1/5 — Junk *2025-09-23, version 1.22.3579* Poorly made app that is very slow and feels outdated ### 1/5 — Not in top 30+ ranked Health Apps *2025-08-28, version 1.20.3566* USER COMPLAINTS •Glitchy performance: Users report app frequently crashes, freezes &/or doesn't open! •Inaccurate tracking: Aapp's ability to track data, steps, points—everything's inaccurate/unreliable. •Poor user experience: Minimal functionality. Built by a low-quality app builder? •Forced usage: Companies mandate use by employees to earn/redeem wellness rewards. •Ineffective support: Astonishingly unresponsive w/ users saying they must go out of their way to prove issues exists! You'll get ~4-5 emails asking for proof when you've already submitted it 2x! •LUDICROUS point system whereby BP submission + BP < 120/80 = a few Pennie's on the dollar. ☢️They go out of their way to deny you points!! ### 1/5 — Can not log in *2025-08-07, version 1.20.3530* I’ve been trying to use this app for 2 years now for my employer. It will not let me log in at all. I can use desktop but the app has never worked. I don’t know how people use it because no one seems to be able to fix this issue with the app. Not a single person has been able to address this issue. Waste of time. ### 1/5 — ☢️DATA MINING☢️ *2025-07-06, version 1.20.3530* WARNING!! Google Fit and other Apps have concluded this is an UNSAFE APP and that they are DATA MINING! ### 1/5 — 7/1/25: A JOKE! *2025-07-02* 1. Let's just say this app is an utter JOKE among the employees forced to suffer with it! 2. Sadly, their goal seems to deny you points. It's a running joke among participants!! We despise the app & the penny pinching approach that Ramp uses! 3. They're not the leading health app they claim to be & have fewer employees than most. They didn't rank among the top 40! ### 1/5 — App doesn’t sync steps or award points correctly *2025-06-25, version 1.20.3530* It doesn’t consistently sync my steps from my Apple Health app. Despite logging in everyday as advised by their IT team, it doesn’t resolve the issue and in fact it keeps logging me out. It also won’t allow me to log in when I’m out of the country so all the 20,000-30,000+ steps that I did per day while on vacation won’t count. Why do I care so much? My employer awards us money at the end of the year based on how many points we get. I notice the app randomly shortchanges me on how many points. 1000 steps should be 1 point, and there have been days that Ramp Health would say I did 14,000+ steps and yet it only gives me 3 points for that day. At this point I give up. I message their IT team and all they say is they don’t have the ability to correct the number of steps or points on their end. Would give this app 0 stars if it was possible. ### 1/5 — Garbage app *2025-06-13, version 1.20.3527* Can’t access events, no new courses. Pure trash ### 1/5 — Terrible *2025-05-29, version 1.20.3527* My job offers monetary incentives based on health initiatives that require accurate reporting on Ramp Health. The app refuses to sync with my Apple Health app preventing accurate reporting. This is limiting my ability to gain the incentive this year which I’ve gotten multiple years before we switched to Ramp Health. I’m hoping my job doesn’t require use of this app next year ## Most praised reviews (10 highest-rated) ### 5/5 — TY *2026-02-13, version 1.23.3606* TY ### 5/5 — Excellent health maintenance program *2025-10-24, version 1.22.3589* I have learned a great deal about how to use different foods to help lower my blood pressure. There are webinars to fit in exercise in small chunks of time like 15 minutes and fantastic race the globe which unfortunately I have not been able to get into a team of more than 3 so had to miss that opportunity 🫣. ### 5/5 — Muy bien *2025-10-23, version 1.22.3589* Muy bien ### 5/5 — Español *2025-09-22, version 1.22.3579* Muy bien ### 5/5 — Wellness nurse *2025-06-21, version 1.20.3530* The ramp health app has been very informative and educational. I’ve learned a lot from here. ### 5/5 — Garbage *2025-03-17, version 1.18.3503* Useless!!!! ### 5/5 — Very Handy *2024-03-27* This app is lovely in the sense of it’s very user friendly I love being able to track all my information in one place, new fun and exciting challenges as well as tips and tricks on promoting a healthy lifestyle. Would absolutely recommend. ### 5/5 — Very well thought out *2024-03-21, version 1.16.3271* I’m really enjoying this app! It’s definitely help me on my health journey. ### 5/5 — Easy to use *2024-03-06* I enjoy the card views a lot and taking different challenges are easy ! Really enjoy this app! ### 5/5 — Very nice and easy to use. *2024-02-21* Looks great. Super clean. User friendly. Much better than other apps we have used in the past. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*