# Rand McNally Wi-Fi® Backup Cam — user reviews

> 20 indexed App Store user reviews of Rand McNally Wi by Rand McNally, rated 2.00/5 from 31 ratings.

- Source: https://appshunter.io/ios/app/rand-mcnally-wi-fi-backup-cam/id1263515055/reviews
- App overview in markdown: https://appshunter.io/ios/app/rand-mcnally-wi-fi-backup-cam/id1263515055.md
- Rating breakdown: 5★ 4 · 4★ 2 · 3★ 4 · 2★ 1 · 1★ 20

## Newest reviews (5 of 20)

### 1/5 — Update the app

*2019-10-16, version 1.6*

Please update. Not working after iOS 13 update

### 1/5 — Please update to iOS13

*2019-10-13, version 1.6*

Camera is not working after phone updated.
Showing video but with the error wifi is not connected

### 1/5 — Does not work on IOS 13

*2019-10-09, version 1.6*

The App works with IOS 12 but not IOS 13 on the iPhone. Rand McNally Tech Support have acknowledged the App does not work with IOS 13. They will release an update soon.

### 1/5 — Very poor

*2019-07-30, version 1.6*

The best I could do for this app.

### 1/5 — Not worth it

*2018-04-15, version 1.6*

We have this one and had it installed professionally to make sure we did everything correctly. And it doesn't work. At all. The only thing we get is 'no camera detected' & 'no wifi signal'. I wouldn't have wasted my money is I knew it was gonna be like this.

## Most critical reviews (10 lowest-rated)

### 1/5 — No respect for the customers

*2025-06-06, version 1.6*

This company doesn't respect their customers. No development of the product and no Android app.

### 1/5 — Fix your app

*2024-05-05, version 1.6*

I’ll never buy another one of your products.  You have no follow through

### 1/5 — Backup camera

*2021-07-22, version 1.6*

Will this app backup camera website work on iPhone 11

### 1/5 — No Wi-Fi connection detected

*2020-10-12, version 1.6*

This used to work fine. It’s been a long time since I used it and now I get “ No Wi-Fi connection detected” when I open the app. 

I’ve called for support three times with no resulted.

### 1/5 — Does not work with update

*2020-09-21, version 1.6*

Does not work with updated iOS. The good news is there is an app called RoadVue that works even better with added bonus of ability to screen capture or record.

### 1/5 — Doesnt work on iphones

*2020-07-13, version 1.6*

It connects to the camera just fine, but no internet connection errors and app goes back to the setup screen. Useless with iphones.  Would give no stars if i could.

### 1/5 — Back up camera

*2019-12-03, version 1.6*

Unit worked fine until a few months ago when apple updated the OS and rand McNally didn’t keep up. Now the unit will not connect and after contacting support I have no idea when it’s going to be fixed.

### 1/5 — Need to be updated for IOS 13

*2019-11-16, version 1.6*

After the update it no longer functions correctly. It shows video for a second and then says it is not connected to WiFi. Please fix issue

### 1/5 — Wi fi error message

*2019-10-31, version 1.6*

Shows video but has a permanent “not connected to wifi message” that blocks most of the screen. Any fixes? Seems like an easy bug fix.

### 1/5 — iOS 13 error

*2019-10-18, version 1.6*

After the phone updated to iOS 13, the app connects to the camera and shows video for about 1 second then an error pops up saying “No Wi-Fi Connection Detected - please check your settings”. The message-box blocks the video image

## Most praised reviews (5 highest-rated)

### 5/5 — No WiFi connected

*2019-11-06, version 1.6*

***update to my complaint. This is a temporary solution to everyone. Download the app “RoadVue” connect to your Rand McNally WiFi camera then open the RoadVue app. It will work with this camera. Also allows you to record video and take photos of the images/video and ability to export. Hope this helps everyone. 

Briefly shows the video but quickly pops up a msg saying “No WiFi Connected”. What is the problem?? Worked great before. I’ve uninstalled and reinstalled and made absolute sure that the WiFi is connected and in range. Are you going to fix this issue?  I use this system with two camera one for the inside of my cargo trailer and one on the back of the cargo trailer. Never had this problem until after iPhone update. Please advise.

### 4/5 — Not bad at the price point...

*2017-11-01, version 1.6*

The unit works as advertised.  My only issue with it is that I’d like to be able to adjust the guidelines as they seem to point to the sky most times. That bet ng said, I do get a clear view behind me and see much more than when I was relying on mirrors or my own head turned around.

### 3/5 — Update the application

*2019-10-31, version 1.6*

Update the application

### 3/5 — Gridlines

*2018-01-12, version 1.6*

It would be great to make gridlines adjustable and when trying to turn off gridlines it causes the camera to lose connection.

### 3/5 — Works good

*2017-11-09, version 1.6*

Only problem I have is if I’m connected to the camera, go to settings to shut the grid lines off, it loses connection to the camera causing me to have to restart the app. 

Also would be neat to have a feature where you can rotate the camera instead of rotating my phone.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*
