# Ranger School Professional — user reviews > 83 indexed App Store user reviews of Ranger School Professional by UPPER TIER DEVELOPMENT, LLC, rated 2.90/5 from 120 ratings. - Source: https://appshunter.io/ios/app/ranger-school-professional/id1047078586/reviews - App overview in markdown: https://appshunter.io/ios/app/ranger-school-professional/id1047078586.md - Rating breakdown: 5★ 37 · 4★ 10 · 3★ 12 · 2★ 22 · 1★ 39 ## What do users think of Ranger School Professional? Overall sentiment: negative **Pros** - 📚 Comprehensive ranger school preparation content - 🎓 Well-organized and easy-to-navigate interface (in 2019 update) - 📱 Portable access to ranger handbook and training materials - ✅ Detailed RTT (Ranger Training Task) instruction videos - 👨‍🏫 Useful teaching tool for instructors and junior soldiers - 💰 Affordable pricing for the amount of content provided **Cons** - 🐛 Videos don't work or fail to load - 🔇 No audio on video content - 📵 App crashes frequently - 🚫 Core features non-functional (quizzes, handbook links) - 📱 Poor compatibility with newer iPhone models (iPhone 11, XR, X) - 🔙 Navigation buttons cut off or unresponsive at top of screen - ⏱️ Lack of app maintenance and updates - 📞 No responsive customer support - 📅 Content outdated (claymore, machine gun RTTs) - 💳 Hidden paywall for additional content after purchase **Commonly reported bugs** - Videos fail to load or play completely - Audio doesn't work on videos (or requires ringer to be on) - App crashes when navigating between sections - Back button doesn't function properly - Menu buttons positioned off-screen or hidden behind camera notch - Page transition features broken - Ranger handbook links non-functional - Quiz functionality broken - Screen cut off at top on iPhone 11 and newer models - App freezes requiring force close and restart - Video playback issues on WiFi and LTE connections - Menu doesn't close after selection **Most requested features** - Update app for compatibility with newer iPhone models - Fix and improve navigation menu functionality - Update outdated training content (claymore, machine gun procedures) - Improve grammar and spelling in quiz content - Add dark mode option - Implement responsive design for portrait orientation ## Newest reviews (18 of 83) ### 3/5 — This app is was AWSEOME, please update it!!!! *2026-01-24, version 3.0.0* The videos here were excellent. Now most of them don’t work. Please update the site! It was one of the best resources I’ve ever found. ### 2/5 — App performance has severely dropped off! *2025-11-14* This app was amazing going through various military schools and gave great value when I needed in pocket guidance for my joes. Over the past 2 years a lot of the functions have completely stopped working. I have reached out multiple times to support and no response. The features that do not work: quizzes, ranger hand book, some of the videos, and anything that requires the app to transition pages. I have had 2 new phones and the problem continues ie. not a hardware problem on my end. ### 2/5 — Used to be good, no videos! *2025-06-19, version 3.0.0* I had this app for a long time, however now there are no videos. ### 1/5 — No videos *2025-04-17, version 3.0.0* The videos stop from working ### 1/5 — App broken *2025-04-04, version 3.0.0* DONT WASTE YOUR MONEY !!! the app doesn’t work . None of the videos play anymore . You can literally find all this info on Google for free ### 1/5 — No videos or quizzes *2025-03-10, version 3.0.0* None of the videos or quizzes even show on my app, please help ### 2/5 — Outdated and broken UI *2024-10-02, version 3.0.0* Ranger, this app is unsat double hooah, volume doesn’t work on videos rah kill! ### 3/5 — Great content, video sound *2024-08-09, version 3.0.0* This has been a great tool in addition to the ranger handbook, but none of the sound works on any of the videos. ### 1/5 — Defect *2024-08-08, version 3.0.0* The videos on squad and platoon have no sound, making them essentially unusable. ### 2/5 — No audio on the training videos *2024-08-03, version 3.0.0* There is no audio on any of the training videos provided on the app please find a solution. ### 4/5 — Not bad *2024-05-12, version 3.0.0* Overall not bad, the only issues I see is that some links, specifically the ranger handbook, don’t work. ### 3/5 — Top menu buttons not available *2024-04-18, version 3.0.0* Would give 5 stars, but I cannot access the top menus. They’re partly on screen and one hides behind the front camera. ### 4/5 — Great app, but sound sometimes doesn’t work *2024-03-22* The app is full of great information and I thoroughly enjoy its content. However, the sound in some of the videos does not work. If the app were free I wouldn’t include that in the review, but since I paid for it I would appreciate if the issue could be resolved. ### 1/5 — Cool App, but no sound on the videos? *2024-01-23, version 3.0.0* Title. ### 1/5 — Sound doesn’t work *2023-11-08, version 3.0.0* This app was recommended to me by a couple people so I bought it but the sound does not play in the videos. Running an iPhone 11 Pro. ### 3/5 — Audio Issue *2023-05-21, version 3.0.0* Purchased the app. None of the videos have audio. ### 2/5 — Faulty *2023-02-24, version 3.0.0* The app is faulty and you can’t swipe the menu away after you select what you want to read. Needs to be fixed ### 4/5 — Better then I thought *2022-12-20* At first I was extremely frustrated because the sound didn’t work. Make sure you have your ringer turned on on the side of your phone and the sound will work. Some of the information from my understanding is a little outdated but I don’t know much about the new stuff. RLTW 🇺🇸 ## Most critical reviews (10 lowest-rated) ### 1/5 — App doesn’t work *2025-12-22, version 3.0.0* Product was a great resource when it worked. Looks like Upper Tier Development doesn’t care anymore about the quality of its product and helping future students prepare for the rigors of Ranger School. Don’t waste your money, better quality products on the market. ### 1/5 — Charlatan pro *2025-10-11, version 3.0.0* You have to pay for the app, and then you have to pay for the videos and everything else. ### 1/5 — Missing advertised features *2025-09-22, version 3.0.0* This might have been a good app back in the day, but on the current IPhone the app has not been updated in some time. The in-app features like videos, the ranger handbook, etc… do not work. This was the primary reason for purchasing this app. Save yourself some money and look elsewhere for ranger school information. ### 1/5 — The videos *2025-08-29, version 3.0.0* Do not seem to work anymore ### 1/5 — Does not work *2025-08-26, version 3.0.0* None of the videos, PowerPoints, or quizzes work. ### 1/5 — THIS APP COMPLETELY CRAPPED THE BED *2025-08-25* This app no longer works!!! Paid a decent amount for it and worked fine at first. All of the sudden I’m no longer able to open or see in-app-features like videos or even the ranger handbook. Other people I know that own the app are also reporting the same issues which means developers completely stopped caring to maintain and update the app. This is incredibly unfortunate and downright unacceptable. ### 1/5 — videos taken down *2025-05-14, version 3.0.0* Used to have em now they’re gone. ### 1/5 — Video issues *2025-05-13, version 3.0.0* The app no longer plays the videos for the different squad and platoon tactics even tho when I originally bought it was working fine. The link to the ranger handbook also does not work. ### 1/5 — All the videos are gone *2025-04-18, version 3.0.0* The videos were the backbone of the app and they’re gone now ### 1/5 — Absolute garbage *2025-04-17, version 3.0.0* Little to no functionality, app wants to to keep buying for full info. ## Most praised reviews (10 highest-rated) ### 5/5 — Help *2025-05-06, version 3.0.0* Need help the videos are not opening for me idk if my app is glitched or not ### 5/5 — Buggy, but *2023-06-12* It seems buggy, but mess around with it and it works. Ringer has to be on for the videos' audio to play. Back button doesn't work past one backwards, but just work around that by using the left-hand menu. Simple stuff to work around, content is there. ### 5/5 — No sound on videos *2021-12-24, version 3.0.0* I must purchased this app. The sound does not work on any of the videos. ### 5/5 — Try turning ring/silent switch to “ring” if audio isn’t working *2021-04-15* Outstanding app. As I mentioned in the title, try turning your phone off mute if the audio doesn’t seem to be working. That seems to be what the majority of the negative reviews are about. ### 5/5 — For people that want that ranger tap!!! *2020-10-09* I got me this app couple days ago , I did learn really good stuff in just 4 days , I love the app so far. I had a hard time trying to open the videos on my iPhone 8 so had to email their customer service and they work with in a very professional way . They help me to fix my problem in less than a hour and they even offer to send me a link where I could see the videos on internet if my problems happen to continue. They price is really good , I mean let’s be honest just the ranger hand book is $10 , they are giving you the book , tips and videos of everything. Really hope one day come back an share with u that I got my tap thanks to this App. **Developer response:** Thank you for the kind review! If you ever ever need help with something else please let us know. Good Luck in Ranger School! ### 5/5 — GET IT! *2020-10-02, version 3.0.0* I have encountered no technical errors or bugs either with the app, it works perfectly for me. I just got in minutes ago and can tell you there are hours upon hours upon hours upon hours upon hours upon hours worth of content. Do yourself a favor... Buy it. ### 5/5 — Ranger app *2020-07-23, version 3.0.0* None of the videos have audio. ### 5/5 — Operator sixty-nine!!!! *2019-03-25, version 3.0.0* First you must understand one thing... Ranger App does not cook chicken medium rare. Only well done. Spice cost extra ### 5/5 — RTTs *2019-03-13, version 3.0.0* Went 7/7 on RTTs simply by watching these videos. Never even had hands on experience. ### 5/5 — Update *2019-02-07, version 3.0.0* I just wanted to say how organized the new update is!!! It has a better layout and navigating the app is straightforward! Thanks for taking the time to revamp the app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*