# RapidIdentity App

> Multi-factor authentication app for secure login and OTP generation. (iPhone/iPad app by Identity Automation, LP.)

- Source: https://appshunter.io/ios/app/rapididentity-app/id1230131130 (this page in markdown: same URL + `.md`)
- Developer: [Identity Automation, LP](https://appshunter.io/developer/1230131129)
- Category: Productivity
- Price: Free
- Rating: 1.50/5 from 639 App Store ratings · 92 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.2 · 109 MB
- Released: 2017-04-28
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/rapididentity-app/id1230131130/reviews.md

## What is RapidIdentity App?

Identity Automation makes it easier than ever to provide an additional layer of security when signing into work and personal apps with the RapidIdentity Mobile Application. 

The RapidIdentity Mobile Client enables organizations to use Push and Time-based One-Time Passcode (TOTP) authentication methods in place of passwords or as a second verification step during the login process to RapidIdentity and RapidIdentity SSO enabled applications. RapidIdentity TOTP works offline and does not require any cellular or wifi connection.  

The RapidIdentity Mobile Client can also generate TOTP passcodes for RapidIdentity and other personal SaaS services and web applications that support mobile-generated passcodes, enabling users to consolidate other authentication tools into a single app. It supports all the same apps supported by Google Authenticator, including Gmail, LastPass, Evernote, Dropbox, Facebook, and much more.

With the RapidIdentity Mobile App, you can also lock specific passcodes behind a PIN or your phone Touch ID, so even if your phone is taken, your codes are not left exposed.

When an organization employs RapidIdentity Mobile Client to facilitate authentication to their environment, it is necessary to have RapidIdentity Server version 4.8.2 or later to ensure the mobile device can receive notifications from RapidIdentity Server.

## Key features

- Push notification authentication
- Time-based One-Time Passcode (TOTP) generation
- Offline TOTP functionality
- Consolidates multiple authentication tools
- PIN and Touch ID protection for passcodes

## What do users think of RapidIdentity App?

Overall sentiment: negative

**Pros**

- 🚀 Fast on iPhone 14 Pro
- 👍 Facial recognition login

**Cons**

- 🐛 Frequent crashes and issues
- 🔒 Unreliable authentication
- 👎 Difficult to use and set up
- 💤 Slow and laggy performance
- 🔒 Locks users out of accounts

**Commonly reported bugs**

- QR code scanner doesn't work
- Can't log in with existing account
- Ping me feature frequently fails

**Most requested features**

- Bring back old branding
- Add Apple Watch support
- Improve notification reliability

## Recent user reviews (10 of 92)

All indexed reviews: https://appshunter.io/ios/app/rapididentity-app/id1230131130/reviews.md

### 1/5 — DONT GET THIS APP

*2026-05-23, version 2.7.0*

This app is trash I got it bc I need to do a project for chorus and it is not letting me get past the put your pin and when I put my pin in it says 1 time code and when I say done it takes me back to my account 

So can yall please fix this

### 1/5 — Awful

*2026-01-07, version 2.6.0*

School forced me to get this terrible app

### 1/5 — This app is replace💀

*2025-12-01, version 2.6.0*

There’s this thing called classlink: plus there’s like at the left bottom you see a thing and it changes your theme so whoever made this I’m sorry but your now gonna be replace your were my favorite app when I was in pre-k to fourth grade 😞

### 1/5 — You’re lucky if half the features work

*2025-10-25, version 2.6.0*

My main complaint is that the ping me button will send your phone a notification but when you actually open the app theirs a 95% chance it’s not going to work and you’re forced to go back 2 menus and select manual code and manually enter a code. 
It is also horribly slow, just terrible loading times which are abysmal during the beginning of the semester

### 1/5 — Doesn’t work if you switch phones

*2025-05-23, version 2.5.4*

It recognizes the new QR code if you try to sign in through a new device. Fix your app

### 2/5 — MFA Codes

*2025-03-21, version 2.5.4*

The codes need to start on a full timer. More than half the time I need to use the app, I’m given a code that with its timer already most of the way down so it switches sometimes while inputting it.

### 2/5 — App Needs Better Dev Team

*2025-03-13, version 2.5.4*

This app frequently experiences issues, and its services are regularly down. Working support and supporting this app was a nightmare due to the constant app failures, which led to frequent calls and frustrated users. If you have alternative options for MFA, I highly recommend using those instead!

### 1/5 — Hard

*2025-03-11, version 2.5.4*

It is very hard to log in especially for students my advice would be to make it more accessible.

### 5/5 — USE QR CODE SCAN

*2025-02-13, version 2.5.4*

This app works very fast on my iPhone 14 Pro…

### 1/5 — Actually garbage

*2025-01-28, version 2.5.4*

Don’t download because it will just stop working and you can’t ever get it to work stupid app and stupid developers how do you even create such a stupid broken app. Pathetic

## Frequently asked questions about RapidIdentity App

### What does the RapidIdentity App do?

The RapidIdentity App provides an additional layer of security for signing into work and personal applications. It supports push notification authentication and generates time-based one-time passcodes (TOTP) as a second verification step or password replacement.

### Can I use this app offline?

Yes, the RapidIdentity TOTP feature works offline and does not require a cellular or Wi-Fi connection to generate passcodes. This makes it convenient for use in various situations where connectivity might be limited.

### What kind of apps does this app support?

This app supports all the same apps as Google Authenticator, including popular services like Gmail, LastPass, Evernote, Dropbox, and Facebook. It can generate TOTP passcodes for RapidIdentity and other personal SaaS services and web applications that support mobile-generated passcodes.

### How is my data protected?

You can lock specific passcodes behind a PIN or your phone's Touch ID. This ensures that even if your phone is accessed by someone else, your authentication codes remain protected and not exposed.

### Is this app free to use?

Based on the provided information, the app is offered for free. There are no mentions of in-app purchases or subscription fees associated with its core functionality.

## Version history (last 5 releases)

### 2.7.0 — 2026-03-09

New in this release:
1. Added FIPS compliance to enhance security and meet industry standard encryption requirements.
2. Added QR code onboarding support for RI server for faster and seamless setup.
3. App name updated from RapidIdentity to RapidIdentity App.
4. Fixed bugs and Improved performance.

### 2.6.0 — 2025-08-13

This version contains bug fixes and performance improvements.

### 2.5.4 — 2024-10-21

Rebranding: Experience a fresh new look with our updated logo and branding details.

### 2.5.2 — 2022-03-25

* Misc bug fixes.
* Improved performance.

### 2.5.0 — 2021-03-17

* Multiple UI issue fixes and improvements.

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## More apps by Identity Automation, LP

- [RapidIdentity GO!](https://appshunter.io/ios/app/rapididentity-go/id1634151155)

All apps by Identity Automation, LP: https://appshunter.io/developer/1230131129

## Related topics

[rapididentity](https://appshunter.io/ios/topics/rapididentity) · [rapididentity app](https://appshunter.io/ios/topics/rapididentity-app) · [rapid identity authenticator](https://appshunter.io/ios/topics/rapid-identity-authenticator) · [ncedcloud](https://appshunter.io/ios/topics/ncedcloud) · [agce authorization app](https://appshunter.io/ios/topics/agce-authorization-app)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*