# Rapido: Bike-Taxi, Auto & Cabs — user reviews > 494 indexed App Store user reviews of Rapido by Roppen Transportation Services Private Limited, rated 4.80/5 from 41,928 ratings. - Source: https://appshunter.io/ios/app/rapido-bike-taxi-auto-and-cabs/id1198464606/reviews - App overview in markdown: https://appshunter.io/ios/app/rapido-bike-taxi-auto-and-cabs/id1198464606.md - Rating breakdown: 5★ 38,399 · 4★ 2,112 · 3★ 549 · 2★ 223 · 1★ 645 ## What do users think of Rapido? Overall sentiment: negative **Pros** - 🚀 Good ride experience - 👍 Convenient app - 💡 Ease of payment **Cons** - 🚗 Dangerous drivers - 🤑 Incorrect/high pricing - 🔍 Location issues - 🤬 Rude/unprofessional drivers - 💸 Wallet issues **Commonly reported bugs** - Incorrect amount charged - Wallet not working as expected - Unreliable ride availability and acceptance **Most requested features** - Improve driver behavior and safety - Provide accurate pricing and billing - Enhance location mapping and tracking - Improve customer support and communication ## Newest reviews (10 of 494) ### 3/5 — Fare is always wrong *2026-09-01, version 3.3.5* No auto drivers are ready to accept your fare. They ask more and I end up paying more money. Atleast 25 to 40 rupees more. Users will start losing confidence in in Tapido ### 4/5 — Good *2026-08-20, version 3.3.4* Good ### 1/5 — driver taking extra cash and no customer support *2026-08-17, version 3.3.3* the driver showed me his app which displayer amount higher that the accepted fare on my side and after payment the app history shows I paid the lesser amount (which was considered full amount by the app UI) and when I was trying a complain then the RIDE DISAPPEARED FROM HISTORY altogether with worst customer support ### 5/5 — Facility *2026-08-14, version 3.3.3* On time ### 5/5 — Ride *2026-08-13* Best ride ever ### 1/5 — Wrost customer support *2026-08-12, version 3.3.2* Wrost customer support ever , women are not safe bcoz of your appp and also thiss app no customer service response, i feel this kind of app need to ban ### 1/5 — Bad behaviour of the rider *2026-08-12, version 3.3.2* I booked a ride and told him ti wait for 1 2 min and he started abusing me using words like pagal ho kya ? Mene bola khade raho aap vha ab , so he said ruk chutiye tera account band krvata hu rapido se i have already complain about this rider but no response from team rapido i have his vehicle number and his name aswell i already shared it with my complaint Pathetic experience ### 5/5 — Great *2026-08-07, version 3.3.2* Awesome ### 5/5 — Convenient n Trustworthy *2026-08-06, version 3.3.2* Have been regularly using the ride hailing app and am quite pleased with their prompt service and experience. ### 2/5 — Hard to find a captain *2026-08-06, version 3.3.2* … ## Most critical reviews (10 lowest-rated) ### 1/5 — Duniya Ki, Sab Madar Cho company *2026-08-24, version 3.3.4* Ghanta 12 Ryder Ko pick nahi karta ### 1/5 — Not good , the driver was asking extra money , the price is always changing inside of the app *2026-08-21, version 3.3.4* There is not stable price even the app shows one price it is easily changing your another price amount it happens lots of times , and mostly drivers doesn’t speak English but in reference it shows that they speak English and Hind. Not trustful app since the amount of money will change after a trip ### 1/5 — Apne dimag se castism nikalo *2026-08-19* Jatiwadi company ### 1/5 — Shame *2026-08-19, version 3.3.4* Casteist rapido, shame shame ### 1/5 — Shamelessly Casteist Company *2026-08-19* How dare they punish someone for raising their voice against casteism? The hundred-year ban they have imposed is something they do not even give to drivers who misbehave with women or sexually assault women. But they banned a driver simply because he openly pointed out the casteism being discussed in his car. Shameful. Such companies should not exist. Such companies should be shut down. Such companies should be banned forever. ### 1/5 — Casteist *2026-08-18, version 3.3.3* Disappointed with the news of Rapido banning a Dalit Driver for asking his passengers to stop making casteist remakes. Rapido is casteist! ### 1/5 — stop being casteist *2026-08-18, version 3.3.3* it’s 2026, take a stance against casteism ### 1/5 — Casteist *2026-08-18, version 3.3.3* Casteist ### 1/5 — Remove the 99-Year Ban on the Cab Driver *2026-08-17, version 3.3.3* Disrespecting an entire community on the basis of caste is not “just a comment” — it reflects a mindset that has no place in a civilized society. Rapido’s strict action sends a strong message that caste-based humiliation and discrimination will not be tolerated. Everyone deserves dignity and respect, regardless of their caste, religion, or background. At the same time, companies must ensure that such incidents are handled consistently and transparently, because zero tolerance for caste discrimination should not be selective. If Rapido fails to maintain that standard, people have every right to boycott the platform and choose alternatives that stand firmly against caste-based discrimination. ### 1/5 — Rapido *2026-08-17, version 3.3.3* Few days rapido drivers are very rude dropping on the wrong location and charging extra money very bad experience and the app is not responsible for the concern ## Most praised reviews (10 highest-rated) ### 5/5 — ⛲️💐💝👏🙏👌💖💐⛲️ *2026-09-01* ਬਹੁਤ ਬਹੁਤ ਧੰਨਵਾਦ ਜੀ 🙏 **Developer response:** Yay! Pumped to hear this. You made our day! ### 5/5 — 1 Rapido Right Is Very Nive I am Very Happy With Your Scervic & more important Driver very Proudful *2026-08-29, version 3.3.5* 1 Rapido Right Is Very Nive I am Very Happy With Your Scervic & more important Driver very Proudful I am 100% satisfied with Rapido ### 5/5 — Good *2026-08-28, version 3.3.5* Nice work keep it up ### 5/5 — Good *2026-08-28, version 3.3.5* Safe and secure journey ### 5/5 — Excellent *2026-08-27, version 3.3.5* Comfortable ### 5/5 — Fun using *2026-08-23, version 3.3.4* Very helpful and easy to use ### 5/5 — Unnecessary late payment *2026-08-22, version 3.3.4* Should check with captain. If rain is there how can we start the trip. ### 5/5 — Rapido, Speeder than All *2026-08-21, version 3.3.4* One and same PIN number is its unique feature. Now Uber also forced to shift to One Pin like Rapido. Btw, the bookings are speeder than Uber which was my favourite app before Rapido. Keep rocking!! ### 5/5 — Mr *2026-08-19, version 3.3.4* Great quick service ### 5/5 — Excellent service *2026-08-19, version 3.3.4* First time booked Rapido , great experience. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*