# Rapidtransfer — user reviews > 17 indexed App Store user reviews of Rapidtransfer by ECOBANK NIGERIA PLC, rated 2.10/5 from 28 ratings. - Source: https://appshunter.io/ios/app/rapidtransfer/id1361610914/reviews - App overview in markdown: https://appshunter.io/ios/app/rapidtransfer/id1361610914.md - Rating breakdown: 5★ 5 · 4★ 3 · 3★ 0 · 2★ 1 · 1★ 19 ## Newest reviews (3 of 17) ### 1/5 — Horrible *2019-03-04* Always crashes ### 1/5 — Olu *2019-01-18* App not working too good ### 1/5 — Kept Crashing *2018-11-02* The app always crash whenever it’s validating submitted ID. Unable to perform transaction ## Most critical reviews (10 lowest-rated) ### 1/5 — Trash *2023-06-03* This app is trash!!!! I tried using it many times and it just won’t work. ### 1/5 — Can’t deactivate my account *2023-03-19* Nothing is working right in this app, I can’t deactivate my account, customer service live chat not working! No customer service email! This is 2023 not 1960, please do better ### 1/5 — Complain about RapidTransfer *2022-09-23* Why can’t I send money from Nigeria to Ivory Coast, it only gave 4 option(country) to send from, which is, USA, Canadian, Europe and Uk. What happen to so call African to African transfer pls kindly look into this and get back to me ### 1/5 — Pin activate failed *2022-09-09* Please i need help on registering my pin,it keeps showing me your transaction has failed due to a communication failure ### 1/5 — Updating ID *2022-03-10* I been try to update my id over 1 month now after the selfie and it ask me to select country the country stuff is not active I can’t select any country ### 1/5 — Useless bank, useless app! *2021-11-15* This has got to be the most useless bank app on the App Store no surprise because it’s coming from the useless Ecobank itself. You can’t even register successfully. What kind of morons did this nonsense here?! @apple please make them take this nonsense down from the App Store! I’ll give it one star in the absence of negative stars! ### 1/5 — Poor app *2020-07-29* App loads non stop. It does not stop loading to allow me perform a transaction . Signing up is easy but when it arrives the home page it loads forever. **Developer response:** Sorry about that Simeondannsoh . Please uninstall and try again. Kindly send us a mail at appreviews@ecobank.com with relevant details. We'll be more than happy to assist you. ### 1/5 — Trash *2019-09-21* It seems RapidTransfer has now become 2 day transfer so they should remove the rapid altogether. Also limited to $100 transactions. Needs a very high internet connection other it will fail up to 10 or 15 times. They’ll blame it on new regulations however it won’t change the fact that this app is truly terrible compared to the easier one before. **Developer response:** Hi dakwamz, we are always looking to improve the experience for our users, and really appreciate the feedback. Could you please uninstall the app and try again and revert, If there is anything specific we can look into, please contact us at appreviews@ecobank.com. We apologize for the delay and any inconvenience caused. ### 1/5 — Scam *2019-09-20* This is the worst of all financial apps. Got registered for the app with my US phone number. Worked well for a couple of months. Sent money thereafter a few times and Ecobank couldn’t verify where the money was coming from even after I had been debited and provided with a Reference number like usual. Receiver couldn’t get the money. I called several times to cancel and revert back my money, they couldn’t do that until I called my bank and that took Ecobank 3 months to return my money. Fast forward to last week, checked to see if whatever bug they had had been fixed and got an error message that my number is not registered with Ecobank Rapidtransfer. Do not use or even attempt to. They are a scam. Hisses **Developer response:** Hello Dr. Ruona, your tweet caught our attention and we sincerely apologize for the delayed response. Please confirm if challenge persists. If yes, kindly share the exact challenge you have with our product/services via appreviews@ecobank.com with your contact details and relevant screenshots to enable us assist as your satisfaction means a great deal to us.Any inconvenience caused is deeply regretted. Thank you. ### 1/5 — Won’t let Americans use the app *2019-06-19* This is a crap app and Ecobank won’t allow Americans to use it, so I can’t transfer money to my cousin. Terrible bank, terrible app. ## Most praised reviews (4 highest-rated) ### 5/5 — Passport requirements *2019-08-17* Why do I need to post my passport ?? ### 4/5 — Rapid App *2019-05-02* Quick delivery **Developer response:** Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :) ### 4/5 — The Passports requirement is hmmm *2019-03-20* Why do I need to post my Passports info. TMI . ### 2/5 — Refuse to completely load *2020-07-24* Could you try and update you app, it has refused to completely load so that I could perform a transaction **Developer response:** Sorry about that Uhuegbu . Please uninstall and try again. Kindly send us a mail at appreviews@ecobank.com with relevant details if challenge persists. We'll be more than happy to assist you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-13.*