# Rapidus - Same-day Delivery — user reviews

> 45 indexed App Store user reviews of Rapidus by Rapidus Inc, rated 4.30/5 from 106 ratings.

- Source: https://appshunter.io/ios/app/rapidus-same-day-delivery/id965614139/reviews
- App overview in markdown: https://appshunter.io/ios/app/rapidus-same-day-delivery/id965614139.md
- Rating breakdown: 5★ 83 · 4★ 3 · 3★ 1 · 2★ 4 · 1★ 15

## Newest reviews (10 of 45)

### 5/5 — Great

*2019-09-16, version 1.18*

The app works great. I just wish I could schedule the pick up.
I didnt see the option and there didn’t seem to be a customer service.

### 5/5 — Great service.

*2019-04-03, version 1.18*

Great service. This is just like Uber with instant tracking on the map and instant alerts. I had an emergency and had to deliver a package 200 miles away and they pulled through. They were also cheaper than Fedex by 40%. I would use them again.

### 5/5 — uber/lyft for deliveries

*2018-11-09, version 1.16*

since uber shutdown their delivery service, rapidus is the best app in town.

### 5/5 — Good service

*2018-11-09, version 1.16*

They don't have Android app, yet but they say it is in development and will be ready soon. Can't wait…

### 5/5 — love tracking

*2018-11-08, version 1.16*

Using Rapidus for 6 month, come and go .Service is improving daily, and number of driver grows a lot. We never have to wait for more than 5-10 minutes to get our delivery going. Real-time tracking and text message alerts are also great.

### 5/5 — Uber for courier delivery

*2018-10-30, version 1.11*

very nice concept… uber for deliveries.  helpful for our business in civil engineering.. lots of last minute deliveries, change of plans, on the go. highly recommended.

### 5/5 — love tracking

*2018-10-29, version 1.11*

Using Rapidus for 6 month, come and go .Service is improving daily, and number of driver grows a lot. We never have to wait for more than 5-10 minutes to get our delivery going. Real-time tracking and text message alerts are also great.

### 5/5 — Satisfied customer

*2017-06-17, version 1.9*

Really satisfied with this app. Helped me get some important meds to someone! Will definitely use again.

### 5/5 — Great Courier app

*2017-03-10, version 1.9*

Easy to use - efficient service
Items tracked with text, call from driver and visual tracking of car 
Will definitely use again

### 5/5 — Nice job

*2016-11-15, version 1.8*

Excellent service - driver came from antioch to pick up in livermore
to drop off part in milpitas with no waiting  - wow ! thank u

## Most critical reviews (10 lowest-rated)

### 1/5 — Not an app

*2024-01-23, version 2.0*

This is not an app. It is simply a portal to their website and it crashes every time I try to use it.

### 1/5 — Horrible experience - do not use

*2023-10-01, version 2.0*

Company is not legit, just visit website and try and see who is responsible for anything or try to get customer support for anything- it doesn’t exist. Another scam app.

### 1/5 — Horrible.

*2023-02-22, version 1.38*

I’ve tried to use this multiple times. I wait for a driver to sign on…. It eventually times out and THEN tells me that city/ town is not in service. I drive closer to the location and it’s happening AGAIN. Fix your app.

### 1/5 — Disgraceful treatment of drivers

*2023-01-12, version 1.38*

If customers who use this service were aware of how drivers are treated by the staff / management of Rapidus, all the way to the top CEO, they would be ashamed to even contemplate using Rapidus. 

Do yourself a favor and use a reputable courier/ delivery service who treats the foundation of a service such as this, it’s drivers with respect.

### 1/5 — Trash

*2021-11-09, version 1.38*

They send the same order to everyone and it depends if you’re lucky to get it. 2 miles = $35 20 miles = $18 If you are at Oakland you get a delivery at San Mateo to drop it at San Mateo? In 4 months a got only one delivery.
Update 11/09/2022
Trip from San Francisco city to Oakland costs $10 paid for the driver and you have to substrat the bridge fee 10 - 6 = 4 So you get only $4 and when you try to go back to the city it’s gonna take you 2 hours. Update. Even if you’re offline you still get notifications. If you choose the 10 miles as a radius you still receive calls from locations that it’s located from your location within 20 miles.

### 1/5 — Rapidus treats employees horribly

*2021-03-05, version 1.38*

Working for this company has been the worst decision. They stole my earnings even after 5 star deliveries! Do not trust this company

### 1/5 — Terrible communication

*2020-10-28, version 1.38*

The app and website are certainly slick and easy to use.
However, the actual communication and execution are horrible.
My delivery was canceled the day of the pick up with no communication of any kind.
The courier never showed up, so when I went to the app and clicked on the delivery details, there was a message saying “delivery canceled.”
No email. No text. No phone call.
Just canceled.
1/2 star.

### 1/5 — Very impressive service

*2019-10-01, version 1.18*

This is the first time I have used the service and could not be more impressed!
I had a gift for a friend, but didn’t want to intrude on them by delivering it myself.
I discovered this service at the App Store.
A seamless experience from start to finish.

### 1/5 — The CONCEPT is good, but that’s all

*2018-08-23, version 1.9*

Downloaded Rapidus for the first time today as I needed a courier service in Los Angeles to deliver an important package.. the concept of this app is great, sort of like an uber but for deliveries. I needed my package to arrive at a certain time, and well it barely made it. I ordered the courier at noon, needed it delivered by 4pm in the area, it took 30min for a driver to accept my courier request after 30min the driver then calls me and says he’s going to pass my request to another driver because he is too far from me (then why did you accept it) then he calls me and tells me the other driver is outside, which I felt kind of sketch about because I didn’t have the other drivers info. Then I go outside (no driver in sight) he calls me again and says nevermind I’m going for your package. I paid for express service with no additional stops. He takes another 40min to come pick up. Once he is “here” he says he’s a block and a half down the street, I said is that what the address said on he app? He said “no I just ended up here” so I walk one block down the street to deliver to him, he takes it. Makes a few stops at un names locations along the way which he wasn’t suppose to, takes triple the time it should have to the destination, and finally drops my package off at exactly 4pm. Needless to say I will never use this app again. Apparently they are short on drivers and I’m not sure they really check who they are hiring and their work ethics.. I don’t recommend! Maybe your package will get there, maybe it won’t..

### 3/5 — Service great, App not so much

*2022-01-03, version 1.38*

I love the Rapidus service!  But this app… it logs me out repeatedly throughout the day. SO inconvenient!  It also has way less functionality than the web interface, which s disappointing. This app needs a good update!

## Most praised reviews (10 highest-rated)

### 5/5 — Life saving

*2022-08-23, version 1.38*

This company is awesome. They picked up my mother’s prescription and delivered all on time the same day within 2 hours. It was extremely helpful and the person handling it all was extremely nice.  I highly recommend this company. They are truly professional and priced accordingly. 
Thank you !

### 5/5 — Quick Setup and Delivered as promised!

*2022-04-05, version 1.38*

Last minute need for an urgent package delivery, in San Francisco, during peak traffic hours and Rapid delivered!
Fast setup online and live tracking made this project so easy and reduced the stress.
Super appreciate this service!

### 5/5 — Awesome!

*2022-03-23, version 1.38*

So grateful to have this driver pick up and deliver in faster time than I ever thought possible! Thanks so much!

### 5/5 — Fast n easy

*2021-12-15, version 1.38*

Will take advantage this service a lot
thanks

### 5/5 — Amazing delivery service

*2021-07-21, version 1.38*

Found this service by chance when UPS failed to deliver my package at the promised time. I requested a pickup at 9 PM and the driver was assigned / on route within 5 minutes, came on time and delivered my package within the hour. I’m absolutely amazed! I’m no longer using mail services for local delivery. Price was cheaper than shipping next day.

### 5/5 — 100% Yes

*2020-12-02, version 1.38*

Um...I’ve been using courier services off and on for the past 15 years and this was by far the fastest and most simplified experience I’ve ever had. Long over due improvement to the courier process! Had to get a drive of photos to a client on the other side of the bay bridge and it was in his hands 30 min after I placed the order. Thank you!

### 5/5 — Amazing service

*2020-09-05, version 1.38*

Rapidus helped me to deliver a few expensive bottles of wine to my friends in the Bay Area. Very helpful during the COVID era. Amazing service.

### 5/5 — Wonderful service I will use again!!!

*2020-08-21, version 1.38*

I needed to get a package across town quickly. Unfortunately the recipient stepped out. The driver went above and beyond his duty he did not stress about it he made adjustments and delivered it as soon as the person returned. That was excellent service!!!I will use this company again for my personal deliveries. Not only it was quick, The courier was efficient and had a great business demeanor. Unfortunately, the recipient was rude, and I am so sorry that the courier had to experience that from the recipient of the package. If there is a bonus, I would love to give it to M.M for his kindness.  I will use this company again!

### 5/5 — Best App Ever

*2020-04-09, version 1.30*

There’s some negative feedback about this app but I’m so glad I tried it myself. I was stressed about medications I needed collected from far but couldn’t drive them I saw this on google. Easy to use. Straight forward and boom! I got my package. I’m so happy

### 5/5 — Like Uber for objects

*2019-10-09, version 1.23*

The days of calling Uber drivers trying to find someone who would move some stuff instead of people are over! (At least in Rapidus' service area.) I have only used it once, but it solved my problem at a reasonable price with no headaches, so 5 stars to that!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
