# RareMunchiez — user reviews > 45 indexed App Store user reviews of RareMunchiez by Intelisys Solutions LLC, rated 4.63/5 from 1,202 ratings. - Source: https://appshunter.io/ios/app/raremunchiez/id1640650539/reviews - App overview in markdown: https://appshunter.io/ios/app/raremunchiez/id1640650539.md - Rating breakdown: 5★ 1,027 · 4★ 67 · 3★ 21 · 2★ 11 · 1★ 76 ## What do users think of RareMunchiez? Overall sentiment: negative **Pros** - 🤩 Awesome snacks - 👍 Easy to navigate app - 🚀 Fast delivery **Cons** - 🐛 Buggy app - 🔒 Poor customer service - ⏱️ Slow shipping - 💸 Overpriced items - 🚫 Items never received **Commonly reported bugs** - App crashes and won't update - Ordering process issues - Incorrect or missing items in orders **Most requested features** - Update app with bug fixes - Improve communication with customers - Provide tracking information for orders ## Newest reviews (17 of 45) ### 2/5 — Buggy *2024-11-14, version 1.5* The app keeps telling me to download the upgrade even though its fully updated ### 1/5 — Bug? *2024-09-29, version 1.5* Can’t even open the app anymore all it says when I open the up is download the new version and there is no update for it ### 1/5 — THIS IS A SCAM. *2024-05-02, version 1.5* it's been months since my order. Have tried tons of ways to contact them. They delete people's comments on Instagram and refuse to send tracking info or refund. PLEASE DONT WASTE YOUR TIME. ### 1/5 — Scam don’t buy warning *2024-04-24, version 1.5* Waste of money ### 3/5 — Never received package or updates *2024-01-25, version 1.5* I order my Christmas boxes 2 of them for 300$ and I got them shipped after 2 months then it’s almost 5 months no updates and no one will respond about it and shipped my package with no tracking number or anything ### 1/5 — Missing items *2024-01-23, version 1.5* It’s been over a week since my order was delivered and they left out 2 of my items haven’t gotten a response on how to resolve the issue from anyone. ### 1/5 — Stock *2024-01-20, version 1.5* Never anything in stock ### 1/5 — Missing Items *2024-01-12, version 1.5* Order placed on 11/22/23. It is now 1/10/24 and items have not been received. Shipping tracking was non-existent until I contacted merchant on 12/22/23. Shipping still shows “label created. Awaiting items”. Contacted merchant 4 times, no real reply given. Just auto-generated bots. Getting ready to dispute through bank. ### 1/5 — Never received an order *2023-11-03, version 1.4* I ordered a mystery box and some other items in September. Never received my full order and have not gotten an email or contacted about a refund. ### 1/5 — Still waitin *2023-10-11, version 1.4* Still haven’t gotten my package after 3 weeks of waiting ### 3/5 — Needs more updates *2023-09-19, version 1.4* Needs to update more on available snacks and user interface and a lot of other bugs and things can be improved on ### 1/5 — Package never came!! *2023-09-04, version 1.3* Been a couple weeks and still not shipped out yet!!! ### 1/5 — Horrible app *2023-07-29, version 1.3* MUNCHPAK way better an you actually get ur products MUNCHPAK IS BETTER AN YOU GET UR PRODUCTS AND LESS EXPENSIVE ### 1/5 — No response *2023-07-25, version 1.3* It is going on two months now with no response or no items filled I spent over $100 dollars ### 1/5 — Beware *2023-07-12, version 1.3* Ordered quite a few things from them. Shipment went past expected delivery, but left it be. A week after expected date I reached out to them. Through their website, emails, instagram. All I got was it got forwarded to another department. Never got any replies back after that, even after extensive attempts to reach them. Nothing. They are scammers. They deleted my comments from instagram, several other people’s comments were also deleted. Any negative reviews they filter out. Have zero customer support or service. Eventually I had to go to my bank and file a claim to get my money back. We will see if they dispute it. Horrible company. Terrible business ethics. ### 1/5 — Terrible delivery *2023-04-12, version 1.2* Haven’t received my package after choosing 2-5 day delivery and it’s been 2 weeks so far from the time of ordering ### 1/5 — Jonathon Robles *2023-03-16, version 1.2* I just want my order shipped why haven’t you sent my order I sent like 117 plz send my order ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible. Never received order *2025-09-09, version 1.7* I ordered $70 worth of what seemed to be interesting snacks. It has been over 2 months now and still no update on my order. I have sent multiple emails and requests to even get an update and have received no reply. Terrible experience through and through ### 1/5 — Horrible *2025-07-25, version 1.7* App is a scam order 100 dollars worth of snacks on here and never got it. do not recommend using this app tried to contact the company multiple times and have yet to hear anything back at all. ### 1/5 — They scam *2025-06-25, version 1.7* I ordered on June 15 and it is now the 25th they scam I Gmail them and everything no response don’t order ### 1/5 — Disappoint so far *2025-05-30, version 1.7* I ordered my box weeks ago and have not received anything. I have reached out to the customer service team (orders@…) three times and have not received a single response either. My package has been in the status of “ready to ship” for over a week now. I’m very disappointed and am beginning to believe this a scam. I’ll revise my review when/if I receive my order, but I’ll still stand by the fact of them having extremely slow processing and a complete lack of communication or customer service skills. Other exotic food companies have been better. I’m testing several to choose from but RareMunchiez is currently at the bottom. If they would like future business, they need to do much better! ### 1/5 — Scam *2025-05-11, version 1.7* This website is a scam. They take your money and that’s as far as it goes. I have been trying to reach them for months. If anyone wants to get a class action lawsuit against this company reach out to me. ### 1/5 — Scammers *2025-04-02, version 1.7* Never received my order. They would email me apologies and say they were shipping it. Nothing ever came. Needs to be shutdown. ### 1/5 — Bad business *2025-01-24, version 1.6* I placed a order on December 20 2024, i never received it, I’ve emailed them several times and never got a response ### 1/5 — BUYERS BEWARE!!! *2024-12-30, version 1.6* Writing this Review here since the company blocks reviews on their website. The owner of this company will also delete all messages on TikTok under their videos of people complaining about not receiving their items. Rare Munchiez will take your money and take forever to send you your product (If you are lucky to receive it). I ordered the 40 for 40 mystery box which took a little over 2 weeks to get to me only after having to @ them on TikTok. When I did finally get my box, there wasn’t even 40 snacks in the box!! Not to mention, majority of the items being super small items, and not full sized as advertised in any of their videos. Don’t bother reaching out to them, you will be ignored as there is no customer service line and again any form of communication whether it’s Instagram, TikTok, or Facebook will be deleted by this company. I have watched them delete at least 30 comments from upset customers about orders that were never sent out. Do yourself a favor and avoid downloading this app or buying from this company. I don’t understand how they have 1 Million followers with such scammy services. One word-RUN. ### 1/5 — Terrible!! *2024-12-27, version 1.6* Items never Never came and the site has no customer support all they do is ignore you definitely won’t but again and if the items don’t get here I’ll report as scam and get this sorry company gone ### 1/5 — Bad news *2024-10-21, version 1.5* I tried to use the app and it wouldn’t let me I kept seeing download new version of app and it never told me how I saw the version history I was just so confused anyways it would be nice for you guys to let me know HOW to use the app and get the new version thx I hope you understand:) ## Most praised reviews (10 highest-rated) ### 5/5 — Cool snacks from around the world *2023-07-09, version 1.3* I like the mystery box ideas and different food options ### 5/5 — Def should buy *2022-09-25, version 1.1* Best snacks in the world. But you have to wait a little to get the good stuff. It’s really good overall ### 5/5 — 🤩 *2022-08-29, version 1.1* First of all amazing. Last of all amazing. ### 5/5 — Love this app *2022-08-26, version 1.1* If you like exotics you need this app no joke I ordered a few mystery boxes got here in 4 days about to re order !! ### 5/5 — Phenomenal *2022-08-26, version 1.1* Scrumptious snacks , great business, and an amazing app . THIS COMPANY IS A WONDERFUL . 😀👍🏻 ### 5/5 — Experience *2022-08-24, version 1.0* Great and awesome experience shopping with rare munchies. Amazing products and easy to navigate app. ### 5/5 — 2 Good *2022-08-23, version 1.0* I’ve ordered from the website twice before and everything was good. Fixing to get some stuff off the app which is easier and faster ! App works good and no problems. Recommended. ### 5/5 — Review *2022-08-22, version 1.0* The snacks on this app is crazy and always have discounts !!! ### 4/5 — bought from here twice *2024-06-19* app is saying i need to update it but i don’t have too do i can’t use it to buy anything else i hope they fix it soon ### 3/5 — Won’t update *2024-07-31, version 1.5* ?? Fix the bug --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*