# RAS Mobile I — user reviews > 108 indexed App Store user reviews of RAS Mobile I by IDIS Co., Ltd., rated 1.00/5 from 4 ratings. - Source: https://appshunter.io/ios/app/ras-mobile-i/id333206039/reviews - App overview in markdown: https://appshunter.io/ios/app/ras-mobile-i/id333206039.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 4 ## What do users think of RAS Mobile I? Overall sentiment: negative **Pros** - 👍 Easy setup and user-friendly interface - 🚀 Fast and smooth streaming performance - 📱 Works well on both iPhone and iPad - 🎥 Good remote camera viewing capability - 💰 Free or affordable pricing - 🔄 Multi-camera viewing support - 📡 Works reliably on WiFi and 3G connections **Cons** - 🐛 Frequent crashes and stability issues - 🔌 Requires strong WiFi connection to function - ⚠️ Poor compatibility with iOS updates - 🌐 Offline search functionality broken - 🔐 Authentication and login problems - 🗣️ Language settings default to Chinese - 📞 Lack of customer support responsiveness - ⏱️ Camera time-skip issues in search tool - 🔄 Inconsistent performance across devices **Commonly reported bugs** - App crashes when accessing search function - iOS 8 compatibility issues causing crashes - Disconnected/Invalid DVR error messages - App crashes on iOS 5 and iOS 7.1 updates - Camera frame display issues when swiping between cameras - Connection timeout and 'Connection Lost' errors - Invalid username/password errors despite correct credentials - App closes immediately upon connection attempt - Performance degradation after iOS updates **Most requested features** - PTZ (Pan-Tilt-Zoom) camera control - Search and playback of recorded videos - Multi-camera simultaneous viewing on single screen - External alarm activation capability - Mac and desktop application versions - Push notifications for motion detection - Improved language localization options - Advanced search features for recorded footage - Sound/audio port support ## Newest reviews (15 of 108) ### 2/5 — Needs Wifi *2021-01-05, version 3.8.7* This thing does ok but it’s pretty useless if you don’t have solid Wifi. ### 3/5 — Great but no longer works. *2019-01-28, version 3.6.13* Needs an update as will not open on masters iOS and iPhone XS Max ### 4/5 — Needs new update!! *2017-06-26, version 3.6.7* Thank you for the new update but unfortunately there are still issues.. when going into "search" button the program shuts down!! Can you please fix asap? ### 3/5 — Become slow after updated to iOS 10 *2016-12-28, version 3.6.4* The app is perfect , just require an update as become very slow to load the cams after upgrade to iOS 10. Support website only on Korean. Need English too ### 4/5 — Great App *2015-02-26, version 3.2.0* Got the update today - what's happened to the zoom? IC ### 3/5 — iOS 8 update issue *2014-09-28, version 3.1.0* Not working after the iOS 8 update please help ### 1/5 — please update! *2014-09-25, version 3.1.0* Please update to ios8. need to view my camera. Is there another app that works? thanks ### 1/5 — Update *2014-09-25, version 3.1.0* Is this app getting an update won't work since updating to iOS 8? ### 1/5 — IOS8 *2014-09-25, version 3.1.0* Same problem as others since update, major headache. Crashing as soon as I connect. Need this corrected please.. ### 1/5 — Does not work with ios8 *2014-09-25, version 3.1.0* Please update for ios8!!!! ### 1/5 — IOS 8 *2014-09-24, version 3.1.0* Pitiful - This and 8 other RAS apps - all broken. Congrats Apple - you now are performing like Microsoft ### 4/5 — iOS 8 crashes been advised app update 26th September *2014-09-24, version 3.1.0* Was a great app until update , iPhone 5s app crashes when logging into remote site . iPad crashes in app ( search and presets ) Hope to have a update to resolve the issues .Update to all users have been inform app is being updated on the 26-9-14 to resolve issues with ios 8 ### 2/5 — No iOS 8 support *2014-09-23, version 3.1.0* Crashes when you choose to view cameras in iOS 8 on iPhone 5. On iPad mini it lets you view the cam but will crash when you want to search recorded video. Please update! ### 1/5 — Update please!!! *2014-09-23, version 3.1.0* Please update for ios8 !!! ### 4/5 — Ios8 issues *2014-09-23, version 3.1.0* Great app over the years - works ok on my iPad when upgraded to iOS8 but crashes on my6+ iPhone ## Most critical reviews (10 lowest-rated) ### 1/5 — Search Tool is very buggy *2023-01-25, version 4.3.0* The camera will time skip whole hours when selecting specific times ### 1/5 — Langue *2019-11-19, version 3.8.5* Comment fais-y-on pour l’avoir en français ou anglais car automatiquement il se mets en chinois ou autre Merci ### 1/5 — Crashing *2019-09-26, version 3.8.3* Keeps crashing, needs to be updated ### 1/5 — Not working since update *2018-08-11, version 3.6.13* The developer updated the app 4 days ago. Now it doesn’t work on any of my iOS devices. When I try to view my cameras there is a message that says “Disconnected No DVR.” My DVR is connected to my network, so this appears to be a problem with the app, not my DVR. ### 1/5 — Search doesn’t work offsite! *2018-02-24, version 3.6.7* Can not search offsite! Very important to be able to and I’d use the app so much more if I could! ### 1/5 — No longer works! *2017-05-16, version 3.6.4* Update required? This used to work great on both mine & my husband's iPhones. However, it now won't load 'time out' 'connection lost'. Does it require an update? ### 1/5 — Does not work with iOS8 *2016-02-11, version 3.4.0* Urgent! Please update so we can use it again! ### 1/5 — Does not work on ios8 *2014-09-27, version 3.1.0* It does not work properly on ios 8.0 ### 1/5 — IOS 8 non compatible Iphone *2014-09-26, version 3.1.0* Useless after iOS 8 update on IPhone. ### 1/5 — Crashes with iOS 8! *2014-09-26, version 3.1.0* Great app, but now crashes after updating to iOS 8! Please fix asap. ## Most praised reviews (10 highest-rated) ### 5/5 — Ras mobile *2018-10-04, version 3.6.13* Excellente application,devrait ce faire pour les Mac???? ### 5/5 — Get app *2014-10-04, version 3.1.5* Works great, just want more now. Please build a version for computer or laptop, we would be willing pay for it! Thanks Mark ### 5/5 — Now works with OS 8! *2014-09-28, version 3.1.5* Whatever the problem was with OS 8 update initially, RAS app now works! ### 5/5 — Used this app for 4 years or more however I updated to iOS version 8 and it stopped working *2014-09-26, version 3.1.0* It's the best app please update! ### 5/5 — IOS8 update urgently needed *2014-09-23, version 3.1.0* Great app but it won't work on my iPhone 5s since I updated to ios8. ### 5/5 — Fantastic App *2014-09-22, version 3.1.0* Fantastic App for viewing cameras remotely. Doesn't seem to work on OS8.0 and iPhone 6. An update for this fab app would be very much appreciated. Look forward to an update soon! ### 5/5 — Fabulous app *2014-09-20, version 3.1.0* Hi guys this is lovely app I can watch my business cam anywhere I am but due to update to iOS 8 it has stopped hope it gets shorted quickly but rather then that hats off ### 5/5 — Good App *2013-12-20, version 3.0.3* I have 2 customers and they need to activate the external alarm from your application . It would be great if you add this option in your future releases . Thank's for the release All my custommer use it exept two of them they have the pc base 4016 I have to install your app ( S1RAS ) and it work great Please don't update this one . ### 5/5 — It's free its awesome *2012-06-01, version 2.1.2* Best app ever. It's free. Why are you all complaining and being negative on it? I myself run it 24/7 on iPad and check up on iPhone all the time when traveling. Thank you for this app! ### 5/5 — MAC *2012-04-10, version 2.1.1* Great app works well --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*