# Rash ID: Skin Rash Identifier — user reviews > 87 indexed App Store user reviews of Rash ID by Appsmiths LLC, rated 4.70/5 from 198 ratings. - Source: https://appshunter.io/ios/app/rash-id-skin-rash-identifier/id1488063716/reviews - App overview in markdown: https://appshunter.io/ios/app/rash-id-skin-rash-identifier/id1488063716.md - Rating breakdown: 5★ 162 · 4★ 18 · 3★ 9 · 2★ 3 · 1★ 6 ## What do users think of Rash ID? Overall sentiment: negative **Pros** - ✅ Accurate diagnosis for some users (ringworm, rosacea, candidal infection cases) - 🎨 Nice visual presentation and UI design - 💡 Innovative concept for rash identification using AI/computer vision **Cons** - ❌ Highly inconsistent and unreliable results - 🐛 Frequent app crashes and freezing - 📸 Camera functionality broken or stuck in selfie mode - 💰 Expensive subscription/purchase model without clear value - 🔄 Scanning gets stuck in infinite loop - ❌ Inaccurate diagnoses that contradict actual medical conditions - 🚫 No customer support or contact information available - 💳 Difficult or impossible to cancel subscriptions - 🔐 Unclear data privacy practices regarding body images - ⚠️ Inconsistent results from identical rash scans - 🎯 Poor image recognition and focus capabilities **Commonly reported bugs** - App freezes on final page before results - Camera won't switch from selfie mode - Screen blinking and intermittent shutdowns - Scanning mode never completes or gets stuck - Error messages appear frequently ('an error occurred') - App crashes immediately after scanning - Registration/confirmation code not sent - Photo capture functionality completely non-functional - Advanced scan requests new photo but no way to submit - Glitches when viewing previous scans - Tap locator appears off-screen - App won't progress past startup screens **Most requested features** - Zoom functionality for better image capture - Ability to center/focus on specific rash area - Integration of symptomatic information for better diagnosis - Multiple photo submission without restarting - Clear cancellation process and customer support contact - Improved camera controls and orientation options - Confidence level consistency across scans ## Newest reviews (18 of 87) ### 1/5 — it's not worth it *2024-11-05, version 3.2* not worth it save your money ### 1/5 — Doesn’t work at all *2024-10-20, version 3.1.2* I click on scan, it opens the camera (in selfie mode), and then does absolutely nothing. It won’t scan. I tried clicking on “?Need help” and it takes me back to the start screen. Waste of time and money, ### 1/5 — Unreliable *2024-08-26, version 3.1.1* I can’t get the app to take a photo. I would not recommend this app. ### 1/5 — Junk *2024-08-06, version 3.1.1* I want a refund. ### 1/5 — Doesn’t work at all *2024-04-12, version 2.5* Won’t scan ### 1/5 — Useless *2024-03-01, version 2.5* Gave two possibilities as their results. Neither looked at all like the rash I scanned. Not even close, yet it gave a 97% match. Complete waste of money. ### 1/5 — Camera rarely works and isn’t accurate *2024-01-07, version 2.5* Waste of $20 atm good idea but needs a lot of work to become useful.. ### 1/5 — Not working at all...JUNK *2023-11-25, version 2.5* Full refund now!!!!! Don't be fulled by this scam. The worse app ever. Junk!!!!!! ### 1/5 — Don’t waste your money *2023-09-20, version 2.5* Gave me a different diagnosis everytime. Going to the doctor tomorrow. I’ll be surprised if it “guessed” right any of the times. ### 1/5 — Junk *2023-09-17, version 2.5* Does not scan - don’t waste your money! No support to help you either. ### 1/5 — DOES NOT WORK *2023-09-07, version 2.5* Bought the app and it is not working. Very disappointed. 12 dollars gone ### 1/5 — Useless *2023-09-06, version 2.5* I snapped several pictures of a rash and each time the app gave me a different answer. In a time when youre struggling with a health issue you don't need further uncertainty. ### 1/5 — Unreliable *2023-08-15, version 2.5* Ended up with shingles app said swimmers rash -apps never diagnose things correctly ### 1/5 — Rubbish *2023-08-02, version 2.5* Just keeps scanning. ### 1/5 — Don’t buy it. *2023-07-26, version 2.5* It never got out of scanning mode ### 1/5 — Useless *2023-07-09, version 2.5* The “scanner” is useless - no zoom , the highlighted box goes anywhere but on the rash and then it tells me a circular non raised red circle that’s appreared on an arm is ACNE!! DONT WASTE YOUR MONEY ### 1/5 — Just crashes on my phone *2023-06-26, version 2.5* Scanned a few times and just closes ### 1/5 — Zero help *2023-06-18, version 2.5* Did not help identify the rash at all. The results that came up were completely inaccurate. I read the info just out of curiosity and it was also not very informative even if it had been that particular rash…which it was not. After I took the first scan, I could not get it to scan again for a different view of the rash region. This app might be helpful if you have lived under a rock and don’t know how to identify basic, common rashes but you would probably be better served just opening up a random parenting book or doing a Google search for free. ## Most critical reviews (10 lowest-rated) ### 1/5 — Confusing *2026-08-02, version 4.5.0* AI chatbot went back and forth. First answer was fungal rash. Second answer was melanoma. Asked for clarification and it kept saying it never said rash, but it was almost certainly melanoma. Then it said it wanted to reassure me it wasn’t melanoma, but it’s certain it’s a fungal rash. Going to the doctor anyway, but this app is useless. ### 1/5 — Canceled but charged *2026-01-19, version 4.1.0* I sent a message to cancel but it charged me. I tried it once and didn’t help with anything. ### 1/5 — Frozen *2025-12-18, version 4.1.0* Downloaded and it freezes on the one last thing page ### 1/5 — Rubbish *2025-06-06, version 3.7* Rubbish. Says something different every single time. No need for medical computer vision to be this poor ! ### 1/5 — Not impressed *2025-04-28, version 3.6* I downloaded the app without reading the reviews for first. I could not figure out how to turn my camera around so I could look at the rash it was doing a selfie mode. Then everything on my screen started blinking and intermittently shutting down. I deleted the app right away.Not sure what was up. ### 1/5 — Doesn’t work *2025-04-25, version 3.6* I keep getting different results and most often the message “an error occurred “ ### 1/5 — Rubbish *2025-04-24, version 3.6* Gave me different types of rashes ### 1/5 — Awful *2025-04-10, version 3.6* Any time I tried to scan anything it would just say error occurred. Completely useless app do not pay ### 1/5 — Useless *2025-03-13, version 3.6* Gave different results every time. Advanced scan always asks for another picture but doesn’t have a way to send it except to start over. ### 1/5 — Doesn’t work well and not clear how to cancel *2025-02-06, version 3.5* I tried the “free trial” and found the answers to be repetitive, then later it just kept asking the same question over and over. Now I can’t figure out how to cancel. Feeling ripped off. Will be really upset if I’m charged. ## Most praised reviews (10 highest-rated) ### 5/5 — Great help *2025-03-29, version 3.6* I am an ER doc . Used that for a rash which I thought was a dermatitis but it told that it is Candidal infection and I started treatment for that . ### 5/5 — It will not let me register *2021-12-27, version 2.1.4* I can not register ### 5/5 — Doesn’t work *2021-08-19, version 2.1.4* I don’t know how long you’re supposed to wait for it to scan it says scanning and nothing else. What a rip off. $12 for an app that doesn’t work. ### 5/5 — Does not work *2021-08-01, version 2.1.4* Glitch in app ### 5/5 — Awesome App! *2021-06-23* My daughter had ring worm and this app helped us figure it out when the pediatrician could not! Wonderful app! ### 5/5 — Great app *2021-05-01, version 2.1.2* Wow it really works!! Now I know that my face is red because of rosacea. ### 5/5 — Lifesaver *2020-04-15* I had an allergic reaction to Aleve and this app helped me figure out what was going on and tray my symptoms. Not sure what I would have done without it! ### 3/5 — ??? *2021-06-24, version 2.1.4* why always scanning? ### 2/5 — Ineffective For Me *2026-04-27, version 4.5.0* First, the scan wouldn’t work so I had to use my own photo. Second, the app wouldn’t give my results until I agreed to a minimum 1 month subscription for $4.99. Third, it couldn’t identify my rash as bites, which they are, so the app is of no value to me. I un-subscribed and deleted it from my phone. The app has a very nice presentation but it returned inaccurate results. ### 2/5 — Completely unreliable *2021-05-28* I had a rash that my doctor said was poison ivy. Before going to the doctor, I tried this app. It identified the same patch as impetigo, scabies, poison ivy, ringworm, and a few other things. Basically, it scrolled through all of the possible rashes in the app and randomly attributed the same rash to all of them. Wish I’d saved my money. **Developer response:** Hi, we’re really sorry for the experience you had with the app over three years ago. We understand how frustrating it must have been to receive inconsistent results. Since then, we’ve made major updates to improve the accuracy of the app and prevent issues like this from happening. We’ve introduced MUM, an AI dermatologist that not only scans rashes but also asks specific questions about your symptoms to provide more accurate and personalized results. We’ve come a long way, and we now offer a free trial so you can try the updated version without any risk. Thank you for your feedback—it’s helped us make these important improvements, and we hope you’ll consider giving the app another chance! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*