# RateIt — Collect in-the-moment ratings

> Customer feedback and rating collection tool for businesses. (iPhone/iPad app by Rate It Australia Pty Ltd.)

- Source: https://appshunter.io/ios/app/rateit/id1502517505 (this page in markdown: same URL + `.md`)
- Developer: [Rate It Australia Pty Ltd](https://appshunter.io/developer/1434648210)
- Category: Business, Shopping
- Price: Free
- Age rating: 4+
- Requires: iOS 9.0 · 44 MB
- Languages: English
- Released: 2020-03-17
- Data updated: 2026-06-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/rateit/id1502517505/reviews.md

## What is RateIt?

Collect in-the-moment ratings to get the insights to make every customer experience a wow-experience. With customer-centric insights, you’ll energise your brand, delight your customers, maximise your efforts and bring CX to the core of your organisation.

Set up a tablet on a floor or counter-stand with the app and start collecting feedback today.

With RateIt you can...

• Measure your NPS
The gold standard in measuring customer loyalty. NPS is based on a simple but 
meaningful question, "How likely is it that you would recommend us to a friend?".

• Get feedback on your staff members
See who's performing in your team and who needs a helping hand. The staff selection feature connects individual's ratings with specific staff members to help you better manage staff performance

• Gather comments
Gather verbatim comments from your customers for those golden nuggets of story. Gain actionable feedback from the people who matter.

• Collect ratings while offline
If your device loses internet connection, no worries! The app will save the ratings to your device and as soon as an internet connection is re-established, all those ratings will be submitted.

• Translate your survey into different languages
If you want to roll out in different languages, we can work with you to make sure it’s right for your store.

• Get super high engagement
We’ve built something customers love to use. In fact, we see 34%+ of customers engage and leave you ratings and valuable comments.

• Get high quality data
Our intelligent biometrics technology filters out any ratings from staff or children, to avoid skewing your results.

## Key features

- Measure Net Promoter Score (NPS)
- Get feedback on staff members
- Gather verbatim customer comments
- Collect ratings offline
- Translate surveys into different languages
- High customer engagement rates
- Intelligent data filtering

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/rateit/id1502517505/reviews.md

### 1/5 — ANOYING !!!

*2023-08-22*

I hate it because you have to register a device, and it’s impossible to create an account

## Frequently asked questions about RateIt

### What is RateIt used for?

RateIt is used to collect in-the-moment customer feedback, measure Net Promoter Score (NPS), gather comments, and get insights into staff performance. It aims to help businesses enhance customer experiences and energize their brand.

### Can RateIt collect feedback offline?

Yes, RateIt can collect ratings while offline. If the device loses internet connection, the app saves the ratings locally and submits them once a connection is re-established.

### How does RateIt ensure high-quality data?

RateIt uses intelligent biometrics technology to filter out ratings from staff or children, which helps prevent skewing of the results. This ensures the data collected is high quality and representative.

### Does RateIt support multiple languages?

Yes, RateIt can translate surveys into different languages. This feature is useful for businesses looking to roll out their feedback collection in various regions or for a diverse customer base.

### What is the engagement rate for RateIt?

RateIt sees a high engagement rate, with over 34% of customers engaging to leave ratings and valuable comments. This indicates that customers find the tool easy and enjoyable to use.

### Is RateIt suitable for staff performance feedback?

Yes, RateIt includes a staff selection feature that connects individual ratings with specific staff members. This helps businesses identify top performers and areas where staff might need additional support.

### What devices does RateIt support?

RateIt is available on iPhone, iPad, and iPod. It is designed to be set up on a tablet placed on a floor or counter-stand for easy customer access.

### How often is RateIt updated?

The latest version of RateIt is 10.0.6, and it was last updated on July 6, 2022. This indicates a consistent update cycle from the developer.

## Version history (last 5 releases)

### 10.0.6 — 2022-07-06

Minor bug fixes

### 10.0.5 — 2020-07-06

• Added a form screen for capturing simple text or numeric input.

### 10.0.4 — 2020-05-31

• Added a form screen for capturing simple text or numeric input.

### 10.0.3 — 2020-05-29

• Added a form screen for capturing simple text or numeric input.

### 10.0.2 — 2020-04-08

• Added a form screen for capturing simple text or numeric input.

## Apps similar to RateIt

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [GSI Mobile Plus](https://appshunter.io/ios/app/gsi-mobile-plus/id1571477854) | — | Free | Business |
| [Horizon POS](https://appshunter.io/ios/app/horizon-pos/id883706786) | 5.0 (2) | Free | Business |
| [International Leaders](https://appshunter.io/ios/app/international-leaders/id1470195669) | — | Free | Business |
| [Ctrs Club](https://appshunter.io/ios/app/ctrs-club/id1590783219) | — | Free | Business |
| [iFreedomVMSpro](https://appshunter.io/ios/app/ifreedomvmspro/id1504444170) | — | Free | Business |
| [RosterElf Time Clock](https://appshunter.io/ios/app/rosterelf-time-clock/id1376002490) | — | Free | Business |

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*