# RAV FileHub — user reviews > 180 indexed App Store user reviews of RAV FileHub by Shenzhen Sunvalley E-commerce Co., Ltd., rated 2.03/5 from 209 ratings. - Source: https://appshunter.io/ios/app/rav-filehub/id781296892/reviews - App overview in markdown: https://appshunter.io/ios/app/rav-filehub/id781296892.md - Rating breakdown: 5★ 29 · 4★ 14 · 3★ 19 · 2★ 20 · 1★ 128 ## What do users think of RAV FileHub? Overall sentiment: negative **Pros** - ⭐ Still among top apps - 🌐 Works without internet - 💾 Useful for travel **Cons** - 🐛 Crashes on iOS 16 - 🚫 No longer works - 🔍 Connection issues **Commonly reported bugs** - App crashes on startup - Unable to connect to device - Compatibility issues with newer iOS versions **Most requested features** - Update app for iOS 16 - Improve UI and UX - Add more file format support ## Newest reviews (17 of 180) ### 4/5 — Still working in 2024 *2024-10-18, version 1.3.488* Running iOS 17 and this app still connects and plays back video and files fine from my Rav-FileHub-2G-21AE. ### 2/5 — NO CONNECTION *2024-04-26, version 1.3.488* Unable to make connection Tried many times … Is there something you can suggest? Thank you ### 4/5 — Not as good as the old version *2024-02-18, version 1.3.488* 1. Cannot use portrait mode on ipad mini; it is forced into landscape. 2. The upper part, about 10% of the screen, does not display properly on screens larger than iphone 5. 3. If both internet (wired or wireless) and wifi 2.4/5ghz are used, the transmission speed becomes unbelievably slow, particularly in third party apps, like vlc, nplayer, etc. Almost unusable. Not sure weather it’s a bug or functionality issue. Problem 1 and 2 do not appear in the old version. Perhaps ios kills it. I’m preparing to migrate to android. Too many bugs and deliberate anti-consumer policy in iOS nowadays. ### 2/5 — Keeps Crashing *2023-02-02, version 1.3.486* Can’t even open the app for 3 seconds ### 1/5 — Update !? *2022-12-06, version 1.3.486* Not running with ios 16… Please update !! ### 1/5 — Not iOS 16 Compatible *2022-12-04, version 1.3.486* The latest iOS update made this app unusable. It starts and shows a splash screen for half a second and then disappears. How do they expect to sell more file hubs if they don’t have good software for their products? ### 3/5 — Crashes *2022-12-03, version 1.3.486* Works fine on my iPad but crashes on start up on my iPhone 12. Can’t figure it out ### 1/5 — crashes *2022-12-03, version 1.3.486* will not work iphone 13 latest ios ### 1/5 — Paper weight *2022-12-01, version 1.3.486* So I bought the RAVPower file hub device, downloaded their app on m iPad, it wasn’t intuitive at all, when I figured it out, the process of transferring files was slow and the app crashed often. Now the will crash before it opens. Now the $70 device is useless. ### 1/5 — Needs better app development *2022-11-30, version 1.3.486* My travel router is now a brick until they update the application ### 1/5 — Immediately crashes on iOS 16.1 *2022-11-28, version 1.3.486* I can’t even launch the app to connect to my FileHub device, making it useless. I tried all the “if your app crashes” remedies I could find. ### 1/5 — Mo longer works *2022-11-28, version 1.3.486* App crashes immediately on opening. Hardware still being sold with no app support making device useless. Please update! ### 1/5 — App doesn’t run on IOS16 *2022-11-28, version 1.3.486* Purchased the hardware. Downloaded the app. It doesn’t load, just the splash screen. I can still use the gear, but disappointed in the software. ### 2/5 — Welp…the new update killed you *2022-11-27, version 1.3.486* I’m hoping there’s an update coming soon (if at all) because I used this app daily. Now with the new update it doesn’t open at all. This makes me so sad. ### 1/5 — Crashes *2022-11-26, version 1.3.486* Dosn‘t work on IOS 16.1.1 please fix it ### 1/5 — Not working *2022-11-26, version 1.3.486* app not working, it crashes on start up, wrote to support, there is no solution at this time, they are selling the device without app update, SCAM? After insisting they told me will pass the issue to engineer to find a solution, 1 month ago, nothing yet…smell very very bad… ### 1/5 — Ne fonctionne plus avec IOS 16 *2022-11-25, version 1.3.486* J’ai acheté le RAV HUB, mais avec les mises à jour de ios16 sur mon ipad je ne suis plus capable d’ouvrir l’application pour aller voir mes fichiers et utiliser l’appareil, SVP pourriez-vous mettre à jour votre application. Merci ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2026-06-30, version 1.3.488* The app wouldn’t even connect with a network. ### 1/5 — RAVfile app *2024-02-28, version 1.3.488* App not working? Can’t connect ### 1/5 — Bitte auf IOS-Update 16.5.1 aktualisieren *2023-07-22, version 1.3.488* Unter IOS 16.5.1 kann leider kein Video abgespielt werden. Nach dem Aufrufen des mp4-Videos erscheint nur die Systemuhr ("bitte warten"). Bitte App aktualisieren, danke! ### 1/5 — Does not work *2023-07-04, version 1.3.488* Makes the Ravpower device useless. Cannot give you more details because I was not able to connect to it on my iPhone. ### 1/5 — App crashes on startup *2023-02-08, version 1.3.486* The app has been broken for months and seems to be abandoned after amazon banned rav from selling their products on amazon anymore so they rebranded to sell on amazon again and abandoned all rav products. ### 1/5 — App Not Working *2023-02-02, version 1.3.486* Just bought this hardware. Used it once and now the app doesn’t work and I can no longer use the device! Now it’s a paperweight. ### 1/5 — Unusable *2023-02-02, version 1.3.486* Travel router stopped working. App stopped working. Developer website stopped working. Something very fishy going on. Useless app for a useless brick. ### 1/5 — Funktioniert nicht mehr *2023-01-04, version 1.3.486* App öffnet nicht mehr sondern stürzt beim steten ab. Funktionierte früher gut ### 1/5 — iOS 16 - the apps stop working *2022-12-08, version 1.3.486* The apps stop working iOS 16 On iOS 15 - WORKING It iš bit problem ### 1/5 — iOS 16.1.2 - App do not start *2022-12-08, version 1.3.486* iOS 16.1.2 - App do not start ## Most praised reviews (10 highest-rated) ### 5/5 — Still among my top 10 apps *2024-10-27, version 1.3.488* I have loved this app for years and even after all this time it in my top 10 app list. I use it on a regular bases and love the face that no internet is required. I travel on cruise ships on a regular basis and this is amazing for use without buying the expensive internet. Thanks so much. ### 5/5 — Still fine *2024-05-21, version 1.3.488* With IOS 16, still works just fine! ### 5/5 — Geiles Gerät. *2023-12-21, version 1.3.488* Die App funktioniert wieder wie sie soll. Kann das Teil jedem für Urlaub und Camping empfehlen. ### 5/5 — Not working with ios16 *2022-10-27, version 1.3.486* Great little product but downloaded iOS 16 and the app no longer works? ### 5/5 — Works fine for me *2021-03-02* I love this app and device. I honestly don’t know why reviewers are attacking it so badly. I recorded hundreds of videos from the internet, many of which are no longer available, saved them to an SD card and uploaded them to a 2 TB ext hard drive via the Rav device and now I can watch them anytime, anywhere. Have folks read the manual? ### 5/5 — Love it. Works fantastic *2020-12-24, version 1.3.486* Can’t go wrong, never had any issues works so well with my iPhone XS pro, and my apple iPad Pro 2020 ### 5/5 — I love this *2019-07-15* I have many devices and I like being able to seamlessly transfer files from one device to another. I don’t have to keep all of my pictures of my volunteer activities on some cloud. I keep everything on my portable 2TB hard drive and just connect it to my laptop or to my iPad/iPhone via the RAV FileHub and get whatever I need. ### 5/5 — Nicht mehr ab iOS 12.3 *2019-05-14, version 1.3.482* Ich finde RAV FileHub wichtig für Text, PDF und Bilder. Einfach “Dateien” und mit Ordner “RAV FileHub” alle Dateien von Download zu SD Karte/USB Stick verschieben. Fertig! Zufrieden! /// Update 14.Mai 2016: Neue iOS 12.3 hat noch mehr Sicherheit! Es kann alle Ordner in RAV FileHub nicht mehr sehen. Kauf ein MacBook oder iMac! ### 5/5 — I LOVE IT *2019-04-29, version 1.3.482* Amazing... cant believe this is finally here. Works like a charm. Beautiful for browsing reading a USB key or whatever. Just don't transfer 200gigs at a time its a big no no and if creators say yes we CAN transfer 200g and even more at a time then please let me know what I'm doing wrong lol. In conclusion... I LOVE IT. ### 5/5 — Great updated version *2018-08-13* This app works great for what I need. The interface has been updated with a cleaner look and easier navigation. I use this for watching video with no internet connection. My video library loads with thumbnails which makes browsing through it very nice. I have not had any connection problems or bugs on my iPhone 6s Plus with this app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*