# RAV Hospitality — user reviews > 57 indexed App Store user reviews of RAV Hospitality by 110 Grill MS Leominster LLC, rated 4.79/5 from 1,105 ratings. - Source: https://appshunter.io/ios/app/rav-hospitality/id1439370621/reviews - App overview in markdown: https://appshunter.io/ios/app/rav-hospitality/id1439370621.md - Rating breakdown: 5★ 966 · 4★ 94 · 3★ 13 · 2★ 11 · 1★ 21 ## What do users think of RAV Hospitality? Overall sentiment: positive **Pros** - 👍 Great food and atmosphere - 🚀 Convenient app for ordering - 💯 Excellent service and staff - 🍔 Delicious menu options - 🔍 Allergy-friendly with GF choices **Cons** - 🐛 Payment and checkout issues - 🤔 Inconsistent app functionality - 🔒 Concerns about security of payment info - 🕰️ Slow response to app issues **Commonly reported bugs** - Apple Pay not working consistently - Loyalty points not properly tracked - Checkout errors causing order loss **Most requested features** - Add PayPal payment option - Improve cart management and order coordination - Automatically link loyalty accounts to reservations - Provide more transparency on fees and charges ## Newest reviews (11 of 57) ### 3/5 — A little wonky in payment process *2024-05-24* The app works fine until it’s time to pay. Couldn’t use my loyalty balance, couldn’t use Apple Pay. The app would only let me check out if I used a credit card. Also, no more ability to add a tip. They did add a packaging fee to the order which I hope goes to the individual that packages the order. But who knows as there was no description of what that was for. ### 3/5 — Love 110 but the app not so much *2024-05-16, version 24.0.2* 110 is my comfort place, we usually eat here 2-3 times a month! However, i find that i always have to call to order ahead of time because the app rarely works for me. It will always say there is an error during the payment. It would also be very helpful if we could just add our credits to our order without having to “load” a separate value into the store credit. Again, love this restaurant!! But app could use some work! ### 4/5 — Convenient *2023-09-02, version 21.1.0* Restaurant right down the street from my house ### 3/5 — Annoying credit card issues *2023-02-17, version 21.1.0* They need to fix the credit card bugs on the checkout page. If that wasn’t problematic, I would give the app five stars. Pro - The restaurant chain is one of the most allergy friendly. I generally have confidence in their wait staff. I would be more worried about trying to communicate a bunch of issues for different people in my family over the phone. The app makes it easy to order items to go and have confidence that food will be handled correctly. Con - After multiple incidents of not being able to order and having orders disappear because of errors and glitches when it didn’t like me replacing my credit card on the checkout page, I finally found that the problem could be solved under account - credit card management. (At least I think it is resolved. I didn’t try to check out again tonight because I had already given up and ordered from another restaurant.) ### 5/5 — Great burgers *2022-07-20, version 21.1.0* And that’s not all! ### 4/5 — GF Chicken Cordon Blue *2022-06-26, version 21.1.0* Had lunch in Canton yesterday. Have had this selection before. I love that 110 Grill has so many Gluten Free Choices. Yesterday the Chicken Cordon Blue wasn’t as tasty as previous visits. It was a bit overdone and the tomato wasn’t good. That being said, Prescott the server was great and helpful! My husband had a large lettuce wedge which he enjoyed. I’m so delighted that there are so many Gluten Free choices I definitely will be back. Once more comment the temperature in the restaurant was TOO COLD. We therefore skipped desert and had Ben+Jerry’s. ### 5/5 — Great food, Fun place *2022-04-16, version 21.1.0* A favorite. Good menu selection, friendly staff, great food. And they have a rewards program. ### 5/5 — Dinner *2021-12-11, version 21.1.0* Fantastic food ### 5/5 — The best ! *2021-10-12, version 21.1.0* We keep coming back and also do take out and it is always the best. Never been disappointed. Staff is always great and make our visits seem special. You guy and gals rock! ### 5/5 — Entertainment *2021-10-12, version 21.1.0* If you need us. We’re in…. The BlackLites Lite - Show Band ### 5/5 — Love it! *2021-09-12, version 21.1.0* Foods good and great place to watch a game. Enough said ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible app *2026-05-30, version 25.12.2025090801* Never works. ### 1/5 — Food is fine but the app is terrible *2024-04-23, version 24.0.2* The app never works. ### 1/5 — Rewards don’t work *2023-04-19, version 21.1.0* We love this place but rewards have been unavailable for the past week. ### 1/5 — App review/feedback… NOT restaurant review *2021-12-10, version 21.1.0* This app continues to disappoint. Features that I continue to expect, but don’t exist: * use gift card(s) that don’t total or exceed the purchase price * add gift cards into app so they can be seen/used/recharged * earn points for in-restaurant purchases by receipt (phone/app not always available) * contact/help section within app * There’s still limited space in the “special-request” type field ### 1/5 — Can’t order *2021-08-27, version 21.1.0* This app throws an error every time I try to submit an order, at the very last step after entering every bit of order and payment information. Super frustrating. ### 1/5 — 110 grill *2020-09-05, version 20.0.2* I can’t load my points manager said write phone number on receipt haven’t heard from them ### 2/5 — Good food, poor app *2025-04-06, version 24.12.2024091201* The Apple Pay feature worked for me once and then never again. I have complained multiple times over the past year but it hasn’t been fixed. How about adding PayPal? I don’t want my card info sitting in the app. Also, if you put items in your cart but wait too long it erases the cart which is frustrating when trying to coordinate a pickup order for a later time. ### 2/5 — Clunky at Best *2024-01-01, version 23.2.2* 110 Grills have a high degree of affinity with their fans (typically those with food allergies in their family). it’s great that people like the restaurants, but it should not translate to such a high score for the app. The app leaves much to be desired, and the only way it’s going to improve is if users give an honest assessment of the apps functionality. Issues I have include: - 110 wants my geo location, but their request doesn’t make clear if it is only while I use the app or all the time. - Making a reservation is laborious. Users must enter first name, last name, phone #, email address with each reservation. Why? I’m logged in. 110 already has all of that info and should use it to automate the reservation process. - When users make a reservation in the 110 app, it does not automatically tie your points club # to your reservation. As a result, users must still remember to give their club # to their waiter. - Points from recent meals were not added to my account. ### 2/5 — Clunky at Best *2023-05-10* 110 Grills have a high degree of affinity with their fans (typically those with food allergies in their family). it’s great that people like the restaurants, but it should not translate to such a high score for the app. The app leaves much to be desired, and the only way it’s going to improve is if users give an honest assessment of the apps functionality. Issues I have include: - 110 wants my geo location, but their request doesn’t make clear if it is only while I use the app or all the time. - Making a reservation is laborious. Users must enter first name, last name, phone #, email address with each reservation. Why? I’m logged in. 110 already has all of that info and should use it to automate the reservation process. - When users make a reservation in the 110 app, it does not automatically tie your points club # to your reservation. As a result, users must still remember to give their club # to their waiter. - Points from recent meals were not added to my account. ### 3/5 — Nice but seems to hate Apple Pay *2024-09-06, version 24.7* The app is ok until you try to use Apple Pay to place your order then it stops working. It’s very frustrating!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Cooked perfectly. *2024-04-08, version 21.1.0* We love the 110 Grille in Millburry the girl at the bar is always knowledgeable and friendly. Our burgers are amazing. ### 5/5 — A Celiac’s Delight *2023-10-02, version 21.1.0* So many delicious culinary options all made in a GF kitchen. It’s so comforting to know this restaurant and it’s staff all know what they are doing to accommodate dietary needs. ### 5/5 — Trinity our server *2023-06-15, version 21.1.0* Service. Food atmosphere. Amazing. Thank you ### 5/5 — Great food at a reasonable price. *2023-04-29, version 21.1.0* 100 Grill has become my favorite restaurant in the area. They have pleasant waitstaff and really consistently good food. ### 5/5 — Lynda *2023-03-19, version 21.1.0* Love, Love, Love the 110 Grill. They are so awesome for people with allergies! We travel from Maine all over New England to go there because we love it. Can’t wait until they bring one to Portland, Maine. I already know a lot of people that would go!! ### 5/5 — Great service *2023-02-18, version 21.1.0* We LOVE Joel in Haverhill ✔️ ### 5/5 — Great and Easy *2022-11-18, version 21.1.0* I love this app and how easy it is to order food (not to mention the rewards). So far I’ve had no issues at all! ### 5/5 — 110 Grill *2022-11-11, version 21.1.0* The 110 Grill is a great place to eat.The food is fresh and delicious. ### 5/5 — Great Dining Experience *2022-10-02, version 21.1.0* The food, drinks and staff are exceptional. Always love going to the 110 Grill…the points are a bonus. ### 5/5 — Excellent *2022-08-03, version 21.1.0* Took my sister for a birthday lunch and it was great food and service. The atmosphere was nice too! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-05.*