# Rav-Kav Online רב-קו אונליין — user reviews > 123 indexed App Store user reviews of Rav by Pcentra Ltd., rated 4.35/5 from 424 ratings. - Source: https://appshunter.io/ios/app/rav-kav-online/id1468252492/reviews - App overview in markdown: https://appshunter.io/ios/app/rav-kav-online/id1468252492.md - Rating breakdown: 5★ 325 · 4★ 30 · 3★ 11 · 2★ 9 · 1★ 49 ## What do users think of Rav? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Fast and convenient - 💡 Useful for traveling around the country - 🔒 Secure payment method - 👍 Intuitive interface - 👍 Works well with iPhones **Cons** - 🐛 Difficulty scanning/loading card - 🐛 Inconsistent performance - 🐛 Confusing UI and navigation - 🐛 Compatibility issues with newer iPhones - 🐛 Unreliable card reading **Commonly reported bugs** - Frequent crashes - Scanning issues on certain iPhone models - Inconsistent language support (English vs Hebrew) - Unclear error messages **Most requested features** - Auto-pay option - Virtual card support - Ability to purchase monthly passes - Improved card scanning experience - Better filtering and search options ## Newest reviews (17 of 123) ### 4/5 — Good *2026-06-17, version 1.16.0* Simple to use. The credit cannot be used to purchase a daily pass. So that’s inefficient. ### 2/5 — Stalled app *2026-02-23, version 1.16.0* I’m traveling in Israel now. When I pull up the app it just stays on the purple screen and doesn’t take me to where I can scan my card. It is just stuck on the first page of app ### 4/5 — Great features except for one addition. *2026-01-27, version 1.16.0* It would be nice if be able to auto pay each month instead of having to manually pay. ### 2/5 — Hard to load *2025-09-18, version 1.16.0* Too many steps and difficult to load card ### 4/5 — Love the card *2025-08-26, version 1.16.0* It is very convenient to load via phone. The only reason this isn’t a 5 rating is that sometimes the reading of the card takes more than a couple of efforts. In the end nd, however, it is worth it! ### 3/5 — Hard to scan *2025-07-24, version 1.13.1* Takes long time to get scanning yo work in order to reload. Are. Also have to do it twice ### 2/5 — Confusing and gives many error messages *2025-04-21, version 1.13.1* This app is confusing. It’s unclear what to do. I suspect that a lot is lost in the translation ### 4/5 — נוחה וקלה לשימוש *2024-12-24, version 1.13.1* האפליקציה נוחה וקלה לשימוש ### 5/5 — Pleasantly surprised *2024-07-19, version 1.13.1* Got the hang of scanning the card (hold it halfway above the camera—developer: you should be telling them this, not me) and was able to change my profile and convert the stored value, without having to schlep to the Rav Kav office and wait on line. ### 4/5 — Following *2024-06-23, version 1.13.1* The youngins like a breeze! ### 5/5 — Eas *2024-04-24, version 1.13.1* Easy to use ### 5/5 — It works! *2024-04-23, version 1.13.1* Useful way to travel around the country. ### 5/5 — דבורה אטיה *2024-02-26, version 1.13.1* היה מהיר וקל ### 3/5 — The best *2024-01-14, version 1.13.1* Best ### 5/5 — מאיה *2024-01-02, version 1.13.1* מצוין ### 4/5 — Good app. Could use more explanation for visitors *2023-09-12, version 1.10.0* This app is very convenient. It was confusing as to which contractor to choose and why. ### 5/5 — Easy to use *2023-09-10, version 1.10.0* Works ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-06-15, version 1.16.0* Almost impossible to get the function to reload money onto the card to work via apple pay. Way too buggy. Needs several attempts. Not sure why but exceptionally frustrating and annoying. Please fix. ### 1/5 — Very difficult to scan my rav kav card *2025-01-20, version 1.13.1* See the title ### 1/5 — Completely missed the point! *2023-10-16, version 1.10.0* Apple iOS has NFC with a protocol for travel passes. All busses in Israel have NFC receivers. You are a company of travel passes with time and money to combine these technologies. So, logically…. You develop an app that you can download on your phone, then use your nfc to connect to your old outdated plastic travel pass, then pay for more money through a different protocol on the phone, then reconnect your phone back to the old plastic travel pass through the nfc on the phone, so that you can then finally use the old nfc plastic travel pass on the nfc receiver in the bus to register your ride… Genius… :( ### 1/5 — Rav Kav card not working *2023-09-04, version 1.10.0* The card is not working with iPhones. Good luck to get a new card in Israel and recharge it. Most of the stations are not working. ### 1/5 — Rav kav cards are kinda stupid *2023-08-27, version 1.10.0* Why is there no option to add a rav kav to Apple Pay ### 1/5 — Hard to scan, confusing *2022-11-14, version 1.9.0* Difficult to understand what to charge. UI is hard to use and very hard to can a card ### 1/5 — App is horrible *2022-08-24, version 1.9.0* It takes 10 min of trying to hold the card next to phone for it to finally read the card every time ### 1/5 — Outdated documentation, mysterious failure *2022-07-16, version 1.9.0* The app can’t scan my card, but the online FAQ says it should only be a problem for XR and XS phones, which is not what I have. Stuck having to find a manned service station to swap out my card, which is pretty frustrating late at night. ### 1/5 — So very difficult to use *2022-04-06, version 1.7.0* Since I come from a different country, this app is difficult to use with my credit card and the personal ID number which my bank could not access either. ### 1/5 — יובל *2021-09-29, version 1.6.1* אפליקציה מזעזעת - מי אמר אומת הסטארטאפ? ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent *2026-06-03, version 1.16.0* Excellent ### 5/5 — 🔥 *2026-04-19, version 1.16.0* האפליקציה הצילה אותי כמה וכמה פעמים, עובד ממש טוב, וקל… ### 5/5 — West Coast Loves Rav-Kav *2026-02-13, version 1.16.0* Yes, good site ### 5/5 — works great even for americans *2025-10-09, version 1.16.0* even a stupid american like me can figure it out which means its really great ### 5/5 — טוב *2025-05-25, version 1.13.1* עובד ### 5/5 — Great way to travel *2025-03-18, version 1.13.1* Used card on light rail, buses and railroad. Works everywhere. Easy to load value and doesn't expire. ### 5/5 — Great app. Thanks!! *2024-09-25, version 1.13.1* Very easy. Quick. Love using it ### 5/5 — Good app *2024-08-21, version 1.13.1* Very easy to use, highly recommend ### 5/5 — Rav kav online *2024-08-08, version 1.13.1* Great app!!!! ### 5/5 — לא מאמין!!! *2024-08-05, version 1.13.1* אני בהלם?! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*