# RAZ Care — Caregiver app for RAZ Phone

> Remote management app for RAZ Memory Cell Phone for caregivers. (iPhone/iPad app by Raz Mobility LLC.)

- Source: https://appshunter.io/ios/app/raz-care/id1580074882 (this page in markdown: same URL + `.md`)
- Developer: [Raz Mobility LLC](https://appshunter.io/developer/1456337037)
- Category: Social Networking
- Price: Free
- Rating: 3.10/5 from 103 App Store ratings · 52 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 66 MB
- Languages: American English
- Released: 2022-02-18
- Data updated: 2026-09-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/raz-care/id1580074882/reviews.md

## What is RAZ Care?

Enhance your caregiving with the RAZ Care App, now with an improved experience and a fresh new look. The essential tool for managing from afar the easy-to-use RAZ Memory Cell Phone, a device specially designed for individuals with dementia, Alzheimer's, Parkinson's or visual impairments. It's also perfect for seniors seeking the most intuitive cell phone experience. 
 
Caregivers: With the RAZ Care app, you can manage contacts, settings and monitor all aspects of the phone right from your own iPhone or iPad. 
Contacts: With the RAZ Care app, you can video call the RAZ Memory Cell Phone user (requires setup by caregiver). 
With the RAZ Care app, the caregiver is in control. You can enable or disable features according to your senior's ability and needs. 
 
Here's what you can do as the caregiver: 
 - Add and edit contacts; 
 - Place video calls; 
 - Block unwanted incoming calls; 
 - Set 'Quiet hours' to prevent calls during certain times; 
 - Control repetitive calls; 
 - Create reminders that appear on their phone as sticky notes or sticky notes & audio; 
 - Set charging reminders and stay informed with low battery text alerts; 
 - Enable automatic answering of calls, including a speakerphone option; 
 - Keep track of how many calls your senior is involved, preventing loneliness; 
 - Track the phone's location, battery life, and network status; 
 - Utilize the screen auto-lock feature for added simplicity; 
 - Enable announcements like charging status and name of the caller; 
 - Activate option for low vision and hand tremors; 
 - Choose and adjust ringtone and its volume; 
 - Access call history; 
 - Switch between light and dark background modes; 
 - Manage repetitive 911 calls with different emergency calling options, or the RAZ Emergency Service subscription, including caregiver notifications; 
 - Control all settings and aspects of the RAZ Memory Cell Phone. 
 
The app allows the management of multiple phones by one caregiver or multiple caregivers for a single phone, adding flexibility to your caregiving routine. 
 
The RAZ Memory Cell Phone is all about ease - no confusing apps, notifications or distractions. The senior just taps the picture of the person they want to call. It's that simple. 
 
Download now and start managing the RAZ Memory Cell Phone remotely!

## Key features

- Remote contact management
- Video calling
- Call blocking and scheduling
- Customizable reminders
- Location and battery tracking
- Emergency service management
- Accessibility feature control

## Recent user reviews (10 of 52)

All indexed reviews: https://appshunter.io/ios/app/raz-care/id1580074882/reviews.md

### 5/5 — Outstanding Support & Great Product

*2026-08-20*

Purchased for MIL dealing with cognitive decline, hearing loss, and macular degeneration.  The phone is easy for her to operate and easy for me to customize/monitor.  We haven’t experienced battery life issues mentioned by other reviews. The customer support, both online chat and phone, have been fantastic. Setting this up was super easy.  Would love to have an option to remove both the keypad & emergency services button in the future - as this is a sticking point for her as she gets stuck on the keypad accidentally and I can’t remove emergency without activating keypad but that’s my only complaint.

### 2/5 — Could Be Better!

*2026-08-16*

This phone has soo much potential. My mother has Alzheimer’s and gets taken advantage of by the people around her. It would be nice to be able to see text messaging logs as well, since I know people are texting her for money but she deletes them. The caregiver should be able to delete it on the app. Another suggestion for the developers would be to have a do not disturb feature like iPhones.

### 4/5 — Best option i found

*2026-07-23*

Im guessing itll be different for each person but this helped an elderly friend be able to stay connected with close friends and neighbors much longer than had he had a normal phone, due to Alzheimers.  

No app is perfect but this is well thought through and support is surprisingly sufficient.

### 1/5 — Buyer beware!

*2026-07-14, version 8.3.3*

You MUST buy their phone to use this app. It all sounds great until you dig a little deeper 

You MUST have a wireless plan or the phone and the app will not work. Period! If you want to use your phone as just a wifi device, RAZ Mobililty doesn’t allow it.

Speaking of restrictions, you should know that RAZ Mobility serves as your IT administrator and controls the phone completely. That may be intentional for the memory-challenged user, but it also prevents the caregiver from having control of the phone except on RAZ Mobility’s terms. All parties are at the mercy of RAZ Mobility. They are your overlord. They can erase all data on the phone any time they want. Not the caregiver. RAZ Mobility. RAZ has full control of it, just like an IT administrator at your employer. Except they are not your employer. Unlike your employer, you have to pay THEM!

The memory phone I ordered is a rebranded Motorola Moto G Play 2024 with 64 GB of built in storage. RAZ currently charges you $369 plus $15 shipping plus sales tax. You can buy unaltered version of this same phone online right now from the giant online retailer based in Seattle for less than half that price. And get free shipping.

Want to research the phone’s features on RAZ Mobility’s website to truly understand how their memory phone differs from a standard Android phone? Be prepared to spend a lot of time and run into vague and unclear explanations. They seem to NOT want you to learn too much before purchasing the phone because the value proposition is much less attractive once you spend more than 15 minutes with their product and caregiver app.

So you better be absolutely certain you want to use their product before making a purchase. They are not very transparent, are happy to charge a big fee for everything they do, and sell you outdated technology at very big markups. If you want a refund, they’re glad to charge you a $50-$75 restocking fee and you pay return shipping.

There are many companies that are more customer friendly than RAZ Mobility. I strongly advise you to look elsewhere.

### 2/5 — No Other Languages???

*2026-06-27, version 8.3.3*

I just got RAZ phone for my dad. I read that it’s possible to place calls, video calls, text.  I saw somewhere about possibility of changing a language into Russian.

I’ll give 2 stars for that it’s possible to place a call, and it’s supposed to stop 911 calls when it should not be placed. I have not signed for that so far and don’t know how it works.

However, the speaker was not loud enough for my parents to hear me well when I test called them, even for my mom with normal hearing it was not loud enough. They use phones on speaker normally, not just by the ear.

It’s impossible to text in any other language! Any! as the phone ONLY accepts English (I spoke with customer service about it). 

I don’t think my dad can use English keyboard to text Russian words. But even when I tried to use English keyboard sounding Russian words, the phone kept changing words into something else (without even asking if I wanted to change). And it doesn’t allow me to type my word again because it keeps changing my word into “correct” English word over and over, and over…

I tried to speak in Russian to see if the phone would type anything close to what I said, but it would only type something else in English (not even close sounding of what I said). There’s absolutely no way to send a text in Russian or send a short voicemail in messages.

Now I also found out that my dad CANNOT place video calls. It’s not an option (to allow or not). Only caregivers can place a call to him. I was told that contacts as well but haven’t tried that.

I could live without him placing the video calls, for me to call him instead. But I really think there should be different languages as it used to be an option, and normally android phones can have different languages.

### 5/5 — Hugely helpful for my mom

*2026-03-23*

My mom is in nursing care and no longer remembers how to use a regular phone. However, she wants to talk to family anytime of the day. This phone and app have given her an easy way to do that. She only talks for a minute or two, but she’s much happier because of it 🤗

Pros:

- All she needs to do is tap on a picture to call someone.

- Video calls are possible (contrary to what the older, outdated reviews say)

- We can monitor the phone and adjust settings remotely.

Cons:

- The phone has to be charged everyday. You can watch the battery level decline via the app, but you can’t do anything to help conserve energy.

- Quiet times can’t be set for an individual contact. I live 2 time zones away from the rest of the family. Their quiet times doesn’t work for me 🫤

### 5/5 — Finally! Not sure what people are complaining about

*2026-03-08*

my father continually turned phone off or muted. it was a hassle driving over to fix phone. I control it remotely and have not had any problems! i can monitor and control everything. He is a stroke victim and he can use phone now. Some people like to complain. this is the best thing out there!! Customer support has been great helping port number ( took 15 minutes to move his lively/ jitterbug  over) painless!!! now if they could create app for his tv!!😆

### 1/5 — App Rarely Works

*2026-02-18, version 8.3.1*

The app works half the time, maybe less. Just never loads anything

### 1/5 — Horrible

*2026-02-17, version 8.3.1*

I hope that the phone works better than this app because this is ridiculous. It just keeps freezing up when I try to save anything. How am I supposed to set up my mom's phone?? I wish I had read these reviews before I wasted money on this phone.

### 1/5 — Terrible app

*2026-02-13, version 8.3.1*

This app is Terrible.  How disappointing.  The phone works ok, (wish we could disconnect the 911 function)
But this App.  Holy cow.  It “glitches” almost Every Day.  It will say the phone is “off” and we can’t access any other information.  The help desk says the same things- and is always saying “we are working on that issue”

## Frequently asked questions about RAZ Care

### What does the RAZ Caregiver app do?

The RAZ Caregiver app allows you to remotely manage the RAZ Memory Cell Phone, a device designed for seniors or individuals with cognitive or visual impairments. You can add contacts, control phone settings, set reminders, track the phone's location and battery life, and manage calls.

### What are the key features for caregivers?

Key features include managing contacts, placing video calls, blocking unwanted calls, setting 'Quiet hours', creating reminders, monitoring call activity, tracking the phone's location and battery, and enabling accessibility options like automatic call answering and low vision support.

### Is the RAZ Caregiver app free to use?

Based on the provided information, the RAZ Caregiver app is available for free. There are no mentions of subscription fees or in-app purchases for the app itself, though a separate RAZ Emergency Service subscription is mentioned as an option.

### What devices is the RAZ Caregiver app compatible with?

The RAZ Caregiver app is designed to be used on your own iPhone or iPad, allowing you to manage the RAZ Memory Cell Phone remotely.

### Who would benefit from using this app and the RAZ Memory Cell Phone?

This app and the associated phone are ideal for caregivers looking to simplify communication and management for seniors or individuals with dementia, Alzheimer's, Parkinson's, visual impairments, or anyone who finds standard smartphones too complex.

## Version history (last 5 releases)

### 8.5.1 — 2026-08-20

- Major performance improvements;
- UI/UX improvements;

### 8.3.3 — 2026-05-21

Option to change the font size in the app.
App maintenance and architecture enhancements.

### 8.3.2 — 2026-03-03

Improved process for settings changes.
Corrected date and status information for daily reminders.

### 8.3.1 — 2025-12-18

Bug fixing.

### 8.3.0 — 2025-12-10

Enhanced Low vision and hand tremor mode.
RAZ Care app onboarding tutorial.

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## More apps by Raz Mobility LLC

- [RAZ Mobility Support](https://appshunter.io/ios/app/raz-mobility-support/id1456337038)
- [RAZ Mobility Support for iPad](https://appshunter.io/ios/app/raz-mobility-support-for-ipad/id1456337047)

All apps by Raz Mobility LLC: https://appshunter.io/developer/1456337037

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*