# RazorSync — Top Rated Field Service App

> Field service management software for scheduling, dispatching, invoicing, and payments. (iPhone/iPad app by RazorSync, LLC.)

- Source: https://appshunter.io/ios/app/razorsync/id1481594377 (this page in markdown: same URL + `.md`)
- Developer: [RazorSync, LLC](https://appshunter.io/developer/437845426)
- Category: Business, Productivity
- Price: Free
- Rating: 1.46/5 from 71 App Store ratings · 53 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 40 MB
- Languages: English
- Released: 2022-07-21
- Data updated: 2026-08-19
- Monetization: freemium
- User reviews in markdown: https://appshunter.io/ios/app/razorsync/id1481594377/reviews.md

## What is RazorSync?

RazorSync is a powerful yet easy-to-use software and mobile app that streamlines the business operations of your field service business. With RazorSync, you can manage customers, schedule and dispatch workers, invoice, collect payments and much more — all from your iPhone, iPad and desktop Internet browser. 

SIMPLIFY YOUR BUSINESS
RazorSync connects your office and field workers, giving you tighter control over customer management, cash flow and employees in the field. All your data is stored in the cloud, so it’s always available from wherever you are.

INCREDIBLY AFFORDABLE
With 4 pricing Packages to choose from, it’s the most affordably flexible mobile field service software solution you’ll find with all the features you need. No contracts. No hidden fees. No worries. All users start with a FREE, full-access trial.

DESIGNED FOR YOU
RazorSync was built from the ground up for service businesses like yours. RazorSync works well for HVAC, Plumbing, Electrical, Handyman, Landscaping, Repair, Pest Control, Cleaning and many other service-based businesses. 

RazorSync’s powerful features include:
 
• Scheduling and Dispatching — Intuitive drag-and-drop job scheduling makes it easy to schedule jobs and fill in openings in your workers’ schedules. 

• Location Tracking† — The onscreen map helps you find the closest worker, so you can schedule service quickly, reduce fuel expenses, and resolve customer needs fast. 

• Automatic Communication — Automatically notify field workers and customers via text message and email when a job is assigned or appointment is updated. 

• Mobile Invoicing — Start your pay cycle sooner by generating and sending professional-looking, branded invoices before you leave the customer’s location. 

• QuickBooks Integration — RazorSync seamlessly integrates with QuickBooks Online and Desktop, eliminating paper work and double entry. 

• Attachments — Attach any type of file—text documents, PDFs, photos, videos, signature captures and more—to service requests, work orders and customers for your reference in the field. 

• Signature Capture — Capture customer signatures to approve service completion prior to leaving the job site. 

• Quotes and Estimates — Create quotes and estimates from the field and email it to the customer with one touch. 

• Service Forms — Eliminate paperwork and capture the important information you need, directly on your smart device. 

• Recurring Jobs — For customers with weekly, biweekly or monthly needs, scheduling recurring appointments is simple and requires a single, one-time entry. 

• Other Calendars — RazorSync effortlessly integrates with your other Calendar applications, so your external schedules are always up to date. 

• Driving Directions — Arrive on time and save on fuel with in-app driving directions† that give your field workers the best route to the job site. 

• Payroll Management — Clock in and clock out with the tap of a finger. RazorSync’s payroll report details employee hours and locations for accurate payroll spending. 

• Tasks — Need to pick up a new tool or drop off something for repair? Assign small tasks like this to workers when they have free time in their schedule. 

• Dashboard — Gain insight and learn how to get the most of your day with a quick summary of your business operations. 

• Non-priority Jobs — For service that isn’t urgent, RazorSync lets you assign work with an open deadline, allowing field workers to get to it when time is available. 

• And much more! Schedule more jobs, get paid faster and enhance customer communication — all with RazorSync! 

†Continued use of GPS running in the background can dramatically decrease battery life.

## Key features

- Scheduling and Dispatching
- Location Tracking
- Automatic Communication
- Mobile Invoicing
- QuickBooks Integration
- Signature Capture
- Recurring Jobs

## What do users think of RazorSync?

Overall sentiment: negative

**Pros**

- ✨ Nice look (mentioned once)
- 👍 Works well (mentioned once)
- 👍 Support staff is helpful (mentioned once)

**Cons**

- 👎 Old version was better
- 👎 New app is terrible/trash/awful/downgrade
- 🐛 Constant glitches and errors
- 🐛 Synchronization issues
- 🐛 App crashes frequently
- 🐛 Difficult to navigate/confusing UI
- 🐛 Features removed/hidden
- 🐛 Slows down workflow
- 🐛 Work orders hard to access/view
- 🐛 Map/routing issues
- 🐛 Payment collection glitches
- 🐛 Outages during peak hours
- 🐛 Loss of data after reinstall
- 🐛 Inability to sync properly
- 🐛 Jobs out of order
- 🐛 Price disappearing in quotes
- 🐛 Service request description missing
- 🐛 Can't manage users without old app/computer
- 🐛 Changing prices to items broken
- 🐛 Quotes disappearing after sync
- 🐛 Forced to use new app

**Commonly reported bugs**

- Synchronization issues
- App crashes
- Glitches when collecting payment
- Locks out after glitches
- Loses work when uninstalling/reinstalling
- Unable to sync schedule
- Map/route causes double backing
- Failure to upload more than 1 photo
- Failure to include taxes
- Failure to send emails
- Jobs are scrambled
- Price disappears in quotes
- Unable to log in to new app
- Initial sync fails
- Information not downloading
- New version is stripped of features
- Clunky UI
- Things are hidden or removed
- Scheduling UI is hard to read
- Navigation is hard to get used to
- Service request page is worse
- Techs ability to see multiple locations at once taken away
- Map feature taken away
- Changing prices to items is broken
- Quote signatures not syncing
- Service request description missing
- Sync says 100% done but stays in window
- Desktop version has issues with QuickBooks sync
- Work orders not in chronological order
- Can't clear filters on schedule
- Extra buttons to get to work orders
- Screen always in dark mode
- New app doesn't work
- Desktop upgrades don't work
- Issues carrying completed work orders to QuickBooks
- AI told user it was going to hack their house (highly unusual, likely a misunderstanding or joke)

**Most requested features**

- Bring back the old app/interface
- Fix synchronization problems
- Make it easier to navigate
- Restore removed features (e.g., service request description, map view for all jobs)
- Improve work order accessibility and visibility
- Fix job ordering
- Allow viewing multiple locations on map at once
- Make it easier to write up bids and send quotes
- Put service request description back
- Fix changing prices to items
- Fix quotes disappearing after sync
- Make it look and work like the old app
- Allow clearing filters on schedule
- Fix dark mode issue
- See all work orders on map instead of one by one
- Make scheduling UI easier to read
- Show wording on navigation bar at all times
- Make service request page more accessible
- Bring back the map feature for planning the day
- Allow techs to see multiple locations at once
- Make it easier to write up bids, attach photos, and send quotes in one step
- Fix bugs related to QuickBooks sync
- Fix parts inventory issues
- Fix quote signatures not syncing
- Add service request description back

## Recent user reviews (10 of 53)

All indexed reviews: https://appshunter.io/ios/app/razorsync/id1481594377/reviews.md

### 1/5 — Still trash

*2026-05-13*

No improvements. Why can I see the service call history from the address but I can't go into anything? Why is the only place I actually read the work orders in the full customer history? I have to go to the address, figure out the service call number, then surf through the customer history, not divided by address (some of my customers have 100+ addresses,) then if I can find it I might be able to pull the actual wo and see what my techs did! What is this trash? Why is it so bad? This can't be that hard, the original app worked great until you forced us to change it! Trash trash trash!!!!

### 1/5 — Horrible in every regard

*2026-03-19*

I’ve had to use Razorsync for 2 years now at work and it almost never works properly. The app isn’t even online. You have to force synchronize it every time you want to see your jobs for the week. Problem is it doesn’t sync properly and I have to reset it multiple times. Sometimes I even have to delete the app and redownload it. I wouldn’t wish the forced use of this app on my worst enemy

### 1/5 — Bad

*2025-10-31, version 7.5.3*

This app is why I quit my job.

### 1/5 — Disappointed

*2025-10-29*

Unfortunately the new app has been a terrible experience and hasn’t improved over the last year. I have been trying to stay optimistic for improvements but am losing faith in the issues being resolved.

### 1/5 — The worst service platform

*2025-08-14*

Their old platform was good, not a servicetitan or anything similar, but good. 
Their “new experience” is an experience all right, the worst. There’s nothing like having an undependable service platform during peak operating hours constantly go down on you.

### 1/5 — This app is trash

*2025-08-08*

Constantly kicking me out of the network, glitches when trying to collect payment and locks me out after it glitches. Have to constantly uninstall and reinstall app. If my work didn’t require me to use this app I would had gotten ride of it a while ago. Complete trash app do not use it.

### 1/5 — Dumpster fire of an app

*2025-05-27, version 7.3.10*

Customer service says to uninstall and reinstall when app glitches (all the time) i loose all my work when i do. I have to manually input all of  assignments for the day. Please fix

### 1/5 — Terrible

*2025-04-21, version 7.3.9*

Will not sync. No help from customer service

### 4/5 — Thanks for the updates!

*2025-02-11*

The new updates have been making the app a lot better! I changed my review to 4 stars, much appreciated.

**Developer response:** This is an update that will be coming in the near future.

### 1/5 — Very disappointed

*2025-01-21, version 7.3.6*

Really tough using this app. Haven’t been able to get on it lately. May have to move away from razor which will be hard they have all of my info!

## Frequently asked questions about RazorSync

### What does RazorSync do?

RazorSync is a field service management software and mobile app designed to streamline business operations. It helps manage customers, schedule and dispatch workers, create invoices, collect payments, and track employee hours, all accessible from various devices.

### What are the key features of RazorSync?

Key features include intuitive scheduling and dispatching, location tracking for field workers, automatic communication with clients and staff, mobile invoicing, QuickBooks integration, signature capture, and the ability to create quotes and estimates from the field.

### How much does RazorSync cost?

RazorSync offers four pricing packages and is described as incredibly affordable and flexible. They provide a free, full-access trial for all users, with no contracts, hidden fees, or worries.

### What types of businesses is RazorSync designed for?

RazorSync is built for a wide range of service businesses. This includes HVAC, plumbing, electrical, handyman services, landscaping, repair services, pest control, cleaning, and many other service-based industries.

### Can RazorSync integrate with other calendar applications?

Yes, RazorSync effortlessly integrates with your other calendar applications. This ensures that your external schedules are always up to date and synchronized with the RazorSync platform.

## Version history (last 5 releases)

### 7.5.14 — 2026-06-30

We update the RazorSync app as often as possible to make it more reliable for you. This release includes:

• Resolved a rare crash occurring when location access is granted
• Resolved crashes after performing an application reset
• Performance enhancements

### 7.5.13 — 2026-05-14

We update the RazorSync app as often as possible to make it more reliable for you. This release includes:

• Stability improvements
• Bug fixes

### 7.5.12 — 2026-04-14

We update the RazorSync app as often as possible to make it more reliable for you. This release includes:

• Performance enhancements
• Bug fixes

### 7.5.11 — 2026-03-26

We update the RazorSync app as often as possible to make it more reliable for you. This release includes:

• Bug fixes related to sync

### 7.5.10 — 2026-03-18

We update the RazorSync app as often as possible to make it more reliable for you. This release includes:

• Resolved an issue where default terminology was not populating when adding a new customer 
• Performance and reliability enhancements

## Apps similar to RazorSync

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [WinGen SwordPoint](https://appshunter.io/ios/app/wingen-swordpoint/id1288464309) | 3.0 (20) | Free | Business |
| [VixxoLink](https://appshunter.io/ios/app/vixxolink/id1318029246) | 1.0 (5) | Free | Business |
| [MobiWork®](https://appshunter.io/ios/app/mobiwork/id601388778) | 4.7 (376) | Free | Business |
| [Kickserv Field Service](https://appshunter.io/ios/app/kickserv-field-service/id598686777) | 3.6 (54) | Free | Business |
| [eTurns TrackStock](https://appshunter.io/ios/app/eturns-trackstock/id1272932266) | 4.2 (10) | Free | Business |
| [ServiceMinder Classic](https://appshunter.io/ios/app/serviceminder-classic/id1438987634) | 2.5 (39) | Free | Business |

## More apps by RazorSync, LLC

- [RazorSync Field Service](https://appshunter.io/ios/app/razorsync-field-service/id437845423)

All apps by RazorSync, LLC: https://appshunter.io/developer/437845426

## Related topics

[razorsync](https://appshunter.io/ios/topics/razorsync) · [i4t employee](https://appshunter.io/ios/topics/i4t-employee) · [volt self service](https://appshunter.io/ios/topics/volt-self-service) · [beacon field app](https://appshunter.io/ios/topics/beacon-field-app)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*