# RBC Caribbean — user reviews > 53 indexed App Store user reviews of RBC Caribbean by RBC Financial (Caribbean) Limited, rated 3.30/5 from 90 ratings. - Source: https://appshunter.io/ios/app/rbc-caribbean/id1169558948/reviews - App overview in markdown: https://appshunter.io/ios/app/rbc-caribbean/id1169558948.md - Rating breakdown: 5★ 26 · 4★ 22 · 3★ 13 · 2★ 12 · 1★ 17 ## Newest reviews (19 of 53) ### 3/5 — Notification *2025-06-12* Can we get a notification when money arrives or leaves our account ### 3/5 — Buggy *2025-05-03* The app is still buggy. I am unable to download e-statements and it often crashes ### 4/5 — convenient *2024-06-15, version 1.57* Yay!! Facial recognition finally!!! Better late thsn never! Thank you!! ### 2/5 — Basic features needed! *2024-04-19* I have been using RBC App for years and I must say it hasn't been easy, even with the Entrust days. Now, those days are behind us and it is 2024 and the RBC Caribbean App still lacks: 1. real-time postings of all transactions, 2. Instant mobile notification options, for notifying me on a transaction made, instead of me going into the app. 3. The option to stop paper mails for credit card accounts. Why are u mailing me? I have online banking?! Stop wasting paper!!! The security is good. The interface is good. Please add those features. Please!! ### 2/5 — Lock card *2024-01-14, version 1.55* Can the “lock card “feature be added in the future? ### 4/5 — Won’t work on my iPhone 13 Pro Max *2022-10-21* This a great app been using this for years but this year I got the iPhone 13 Pro Max and when I log in to my account and trying to see my balance on the app it keep on saying trying to fine a a better connection. I don’t know if it’s my phone or the app please can you look it to it **Developer response:** Hi there, I'm sorry to hear you are having this issue. Please try reinstalling the app on your device, and if the issue persists please contact us by selecting a location close to you at https://www.rbcroyalbank.com/caribbean/digital-hub/contact-us.html. - Chris ### 2/5 — Works, but could be better & less buggy *2022-09-12* The app is working for the major functionality but it crashes when you try to view the details of an Alert. Additionally, there should be an area where you can view your pending transactions similar to RBL’s app (which also has its caveats, but still - lol). That would greatly improve the service. **Developer response:** Hi there, I'm sorry you are having this issue. Please try reinstalling the app on your device, and if the issue persists please contact us by selecting a location close to you at https://www.rbcroyalbank.com/caribbean/digital-hub/contact-us.html, we'd love to help you out. - Andre ### 3/5 — Decent but has some bugs *2022-08-01* Have been using the full version of this app for a few months now and it has worked well for my purposes. Over recent weeks it has been crashing when I attempt to read the secure messages and alerts. **Developer response:** Hi there, I'm sorry you are having this issue. Please try reinstalling the app on your device, and if the issue persists please contact us by selecting a location close to you at https://www.rbcroyalbank.com/caribbean/digital-hub/contact-us.html, we'd love to help you out. - Chris ### 3/5 — Credit card amount available *2022-02-02* I ‘ve been using this app from inception it has gotten better over the years,the problem I have currently with the app is I’m unable to see my available balance on my credit card,can you all please do something about that please. Thank you. **Developer response:** We'd love to help you do what you need, please contact us by selecting a location close to you at https://www.rbcroyalbank.com/caribbean/digital-hub/contact-us.html so we can provide you with options and advice - Jason ### 2/5 — In dire need of an upgrade *2021-12-09* This app is in dire need of an upgrade. The app is very limited to what can be done. Wire transfers, different accounts openings , being able to order new cards. Though it may be functional it’s totally lacking when compared to other mobile banking apps. I am pondering switching bank accounts. **Developer response:** Thank you for your time and feedback. I've passed it along to our development team. - Jason ### 3/5 — Functions removed *2021-04-15* The latest update have removed the wire transfer and send to other bank options. These options were very useful, please add them back if possible . **Developer response:** Thank you for your time and feedback. I've passed it along to our development team. - Jason ### 2/5 — No facial recognition *2021-03-16, version 1.37* Please add facial recognition for log-in as an alternative to the very limited Entrust facility. ### 2/5 — Can’t transfer to third party *2020-08-13, version 1.33* App has blocked out the selection to transfer to third party ### 4/5 — Simple fix *2020-06-14, version 1.31* Overall gets the job done. A tad to much just to login especially with entrust. Other bank apps for example allow a quick login with Apple Face ID, I guess when you are accustom to the ease of use of other app integration with Face ID and having to double back between the entrust app to add the code to the RBC App it just seems very dated. And not for these times. ### 2/5 — Need to have facial recognition to open app *2020-03-16, version 1.31* Having to manually put in my password every time is antiquated. ### 4/5 — Dark text *2020-02-20* Some of the text is very dark when my iPhone is in “Dark Mode”. I had to disabled this feature on my phone. **Developer response:** Hi there. We're currently looking into correcting this in a future update. Stay tuned! -- Brian ### 4/5 — Couple of UX issues *2020-02-14* This gets the job done and is functional and I recommend it. Here are my concerns: in the latest update, the text is dark and I can barely read it. As I type this, I wonder if it’s because I’m in dark mode on my phone but I haven’t verified. In any case, it’s very hard to use. Second is not really the developers fault but I don’t know where to leave the feedback. The Entrust integration could be better. I use Entrust with other banks. Eight numbers is overkill and hard to remember when the app has no copy and paste ability. Second, having it every time you log in is also overkill. I’d prefer it when you are sending money to someone. Third, on the website, when presented with the screen to enter the number, set the focus to the text box to save a click. It’s a small thing but easy to implement. Other banks do it. **Developer response:** Hi! Thanks for the rating and for sharing your feedback. We've sent your comments to our Development team. Cheers! :) -- Kevin ### 4/5 — Who pays fees *2019-11-24* The app is great but there is one BIG enhancement that should be considered: who pays the wire transfer fees. You should update with the option of 1. sender paying all fees (where fees are added to the wire amount inputted and sender pays more funds) or 2. recipient paying all fees (where fees are deducted from the the wire amount inputted and recipient receives less funds) **Developer response:** Thanks for the feedback about this! Let us know if you need anything :) -- Dustin ### 3/5 — Whatttt? No fingerprint I.D. *2019-07-29, version 1.25* Lovely app spoiled only by the cumbersome and retrograde two factor identification method. Really? I have to launch this app, attempt to sign in, leave the app, launch another app (which recognizes finger print I.D., memorize an eight digit code then return to this app and enter the code in order to check my account. There must be a better way. This is almost as bad as standing in line at any of your branches. One hour in line for a sixty-second transaction. Come on RBC, you can do better than this. And while we are at it, would it be asking too much for this app to facilitate online check deposit? ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless in dark mode *2025-05-24* 5 years ago someone left a review that the app isn’t useable in dark mode. It’s 2025 and your app still doesn’t work with dark mode. I have to switch to light mode to use it. Ridiculous **Developer response:** We'd love to help you do what you need, please contact us by selecting a location close to you at https://www.rbcroyalbank.com/caribbean/digital-hub/contact-us.html so we can provide you with options and advice - Jason ### 1/5 — Not good *2023-12-08, version 1.55* Impossible to put the right amount. You want to pay $16 and it shows $1600 right before you confirm ### 1/5 — Not compatible *2023-08-10, version 1.53* I have this app downloaded and it’s not compatible with my iPhone. I have the same app downloaded on my android and it works fine. ### 1/5 — Not convenient *2023-03-05, version 1.52* Needs to have face id support for iphone. Does not show credit card transactions in real time. Should look at other companies app to see how that can improve this ### 1/5 — App crashes when viewing statements *2022-09-28, version 1.47* Please address as I am unable to view statements via the app. Upon opening the statement it immediately shuts down. ### 1/5 — Too much effort to use *2020-02-24, version 1.30* This app really needs to upgrade with the rest of banking apps to just use Face ID to unlock ### 1/5 — Mr *2017-04-03, version 1.6* Every time I try to sign in the app crashes and goes back to home page. Was working fine a couple months ago now this non sense. ### 1/5 — Update *2017-03-03, version 1.5* After the update when I'm trying to login it does close the app. Plssss fixxxx this.... ### 1/5 — Touch ID login is so badly needed. *2016-12-20, version 1.2* This app needs to get Touch ID and drop all the other nonsense. The notifications never clear up either and you can't select what to be notified about. ### 2/5 — Great app if you want to feel like you’re banking in 2012 again. *2026-01-15* I really do enjoy RBC as a bank but the mobile application misses so much key features that almost all modern banking applications include. 1. Debit card and credit card locking. 2. Proper transaction history. 3. Time information on transactions. 4. Being able to manage investments online through the application. (Such as selling or reinvesting dividends) 5. Proper notification support (incoming wires, processed transfers, transaction notification) 6. Budgeting features and NOMI support like the Canadian version of the application. The list goes on and on. Really would like to see more features added to the application as it truly feels barebones. It doesn’t even correctly display the payment due date on the credit card section!! Information on the account screen such as the account name is also hidden behind the dynamic island on iPhones. All in all a decent, barebones application with lots of room for features and improvement. ## Most praised reviews (10 highest-rated) ### 5/5 — Good update *2026-07-20, version 1.66* Happy with update, working well for my needs. ### 5/5 — mobile app is excellent *2026-02-03, version 1.61* excellent ### 5/5 — Works Great *2021-07-29* The app is easy to use and very effective. No complaints. **Developer response:** Thanks for the great review! - Jason ### 5/5 — Apple Pay - Carribbean *2020-09-20* Great app 👍, nice features. One thing is missing the ability to activate apple pay for Carribbean (Aruba). That would be a great addition for the contact less payments. Nice app keep the updates coming. **Developer response:** Hi there, thanks for the review! We appreciate the feedback. -- Sandra ### 5/5 — Love it *2018-08-18, version 1.17* Very easy too use and convenient ### 5/5 — Digital Jumbie *2018-08-17* Best app ever!! I use this for all my banking transactions - bill payments, credit card etc day or night. It’s so much more easier than taking the time to visit a branch. I can keep tabs on my balances via the statements as well. Way to go RBC!! **Developer response:** Simpler, Faster, Better was our goal, sounds like we've achieved this for you. Thank you for taking the time to rate and review our app. -- Tricia ### 5/5 — EazyGreazy *2017-07-25, version 1.8* App works great for me! ### 5/5 — Love it! *2017-05-16, version 1.7* The app looks great, and it's super easy to navigate and complete tasks. ### 5/5 — Love the app *2016-12-14, version 1.2* Very convenient to use a true mobile banking app where you perform all the usually banking transactions from your mobile. I also like there isn't a short restriction on online statements. ### 5/5 — Decent app *2016-12-14, version 1.1* Used it for the first time yesterday. Easy to use and transfers went through immediately! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*