# RBC Connect — user reviews > 14 indexed App Store user reviews of RBC Connect by RBC Capital Markets, LLC, rated 3.30/5 from 43 ratings. - Source: https://appshunter.io/ios/app/rbc-connect/id1434335587/reviews - App overview in markdown: https://appshunter.io/ios/app/rbc-connect/id1434335587.md - Rating breakdown: 5★ 15 · 4★ 7 · 3★ 4 · 2★ 9 · 1★ 8 ## Most critical reviews (10 lowest-rated) ### 1/5 — Updates *2024-12-08* Keep forcing useless updates **Developer response:** Dear Customer, Thank you for bringing this to our attention. We are genuinely sorry to hear your experience with the app didn't match your expectations. We'd love the opportunity to investigate your feedback further and make things right. Please reach out to us directly at +18009339946, so we can assist you personally. ### 1/5 — Updates *2024-11-26* Stop forcing updates. Also why is the app not capeable of remembering log in information after updates? ### 1/5 — It’s impossible to log in *2024-03-31, version 101.9.0* Even if you use the same ID and passcode as in the web, the app won’t let me log in. ### 1/5 — RBC will take your money *2023-12-08* My financial advisor switched us to this firm, but they did not tell him that my account was not eligible for for investing until after they took my money. Tried to get a check sent to my bank and it took a month before my bank told me the money wasn’t sent to the right account. Just now getting my money back and they took a fee for withdrawing from the account. Nothing but a bunch of inept scoundrels. **Developer response:** Dear Customer, Thank you for bringing this to our attention. We are genuinely sorry to hear your experience with the app didn't match your expectations. We'd love the opportunity to investigate your feedback further and make things right. Please reach out to us directly at +18009339946, so we can assist you personally. ### 1/5 — Im possible to use existing user id *2022-04-05, version 99.2.0* Doesn’t accept the @ in the user Id field that’s really bad since the web app does so I can’t login ### 1/5 — Worst Platform *2021-01-28* This app barely works, switching banks. **Developer response:** Dear Customer, Thank you for bringing this to our attention. We are genuinely sorry to hear your experience with the app didn't match your expectations. We'd love the opportunity to investigate your feedback further and make things right. Please reach out to us directly at +18009339946, so we can assist you personally. ### 1/5 — Scam of an app *2020-11-12* If there was an option to give negitive stars, I would give it that. I’m not one to write a review, but RBC Direct investing has gone above and beyond to screw me. Their app glitching and crashing wiped 20% of my portfolio when I tried to sell a stock. Their representative told me “I see where our app messed up, and this is the third caller I’ve had this morning about the same issue.” Then told me to pound sand and their app crashing is normal. I have been a loyal RBC client for 19 years, and today I’ve moved everything I’ve ever done with them to TD. Cheers Direct investing. **Developer response:** Dear Customer, Thank you for bringing this to our attention. We are genuinely sorry to hear your experience with the app didn't match your expectations. We'd love the opportunity to investigate your feedback further and make things right. Please reach out to us directly at +18009339946, so we can assist you personally. ### 1/5 — Could be better *2020-05-14* I’ve used multiple applications for trading, and this one has to be one of the least user friendly interface available. **Developer response:** Dear Customer, Thank you for bringing this to our attention. We are genuinely sorry to hear your experience with the app didn't match your expectations. We'd love the opportunity to investigate your feedback further and make things right. Please reach out to us directly at +18009339946, so we can assist you personally. ### 1/5 — FIX THE BUGS *2020-05-12* GARBAGE APPLICATION!!!! Closes every three seconds, says my password is wrong then says its correct two seconds later.... We need mobile app or website to trade stocks through RBC, its disappointing...... I wish i used scotia itrade instead... they are also Canadian but they allow you to use your phone for trading!! RBC needs to realize not everyone has a computer available for stock trading! Please make it easier for your mobile users. **Developer response:** Dear Customer, Thank you for bringing this to our attention. We are genuinely sorry to hear your experience with the app didn't match your expectations. We'd love the opportunity to investigate your feedback further and make things right. Please reach out to us directly at +18009339946, so we can assist you personally. ### 1/5 — Direct Investing *2020-03-27* One of the worst investing platforms with many bugs and issues i.e. Changing orders amount triggers changing date automatically, erroneous warning messages when making orders i.e. warning about insufficient funds when you actually do (that cost me 20% of my investment) and while making an order you can’t see the title or category. Ridiculous. Bottom line avoid the app and even RBC direct investing at all costs. **Developer response:** Dear Customer, Thank you for bringing this to our attention. We are genuinely sorry to hear your experience with the app didn't match your expectations. We'd love the opportunity to investigate your feedback further and make things right. Please reach out to us directly at +18009339946, so we can assist you personally. ## Most praised reviews (4 highest-rated) ### 3/5 — Not bad not great *2022-02-08* Not bad not great- i use to be at rid Ameritrade and one of the things I really liked was I could research stocks and whether they were a “buy sell or hold” rating. **Developer response:** Dear Customer, Thank you for bringing this to our attention. We are genuinely sorry to hear your experience with the app didn't match your expectations. We'd love the opportunity to investigate your feedback further and make things right. Please reach out to us directly at +18009339946, so we can assist you personally. ### 3/5 — Please update *2020-03-03* We pay $10 dollars per trade to use this outdated platform, I hope there’s an update in the near future otherwise I’ll be switching to a more user friendly platform **Developer response:** Dear Customer, Thank you for bringing this to our attention. We are genuinely sorry to hear your experience with the app didn't match your expectations. We'd love the opportunity to investigate your feedback further and make things right. Please reach out to us directly at +18009339946, so we can assist you personally. ### 3/5 — Please update the direct invest mobile platform! *2020-02-21* The entire direct investing platform on your app is outdated and much difficult to operate compared to the desktop version. It’s been months since the developers team have promised to update it and still no change at all. I’ll give you 3 starts just because of the outdated direct investing platform. **Developer response:** Dear Customer, Thank you for bringing this to our attention. We are genuinely sorry to hear your experience with the app didn't match your expectations. We'd love the opportunity to investigate your feedback further and make things right. Please reach out to us directly at +18009339946, so we can assist you personally. ### 2/5 — RBC app *2021-06-27* This app is not terribly useful to an investor. It’s hard to navigate and does not show the amount of dividend a stock has nor the total of all dividends for a portfolio. Most of all, it’s difficult to navigate. **Developer response:** Hello there - Thank you so much for taking time to review and rate our app! We appreciate the feedback and will surely consider it for future enhancements. Thank you, RBC Connect Team --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*