# RBC WM Online U.S.

> Mobile access to U.S. client investment accounts and advisor communication. (iPhone/iPad app by RBC Capital Markets, LLC.)

- Source: https://appshunter.io/ios/app/rbc-wm-online-us/id1303918711 (this page in markdown: same URL + `.md`)
- Developer: [RBC Capital Markets, LLC](https://appshunter.io/developer/1291620120)
- Category: Finance, Business
- Price: Free
- Rating: 3.60/5 from 241 App Store ratings · 46 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 151 MB
- Languages: American English
- Released: 2018-01-31
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/rbc-wm-online-us/id1303918711/reviews.md

## What is RBC WM Online U.S.?

Designed for our U.S. clients and prospects, the RBC Wealth Management Online App provides you with easy account access on-the-go. 
View your accounts, securely contact your advisor and access market data at the touch of a button. 
Simply sign in using the same  username and password you set up for RBC Wealth Management Online desktop access, or complete registration if you have not done so (applicable for clients with existing accounts).   

Here’s what you can do:
- View your total portfolio through the dashboard
- Check account balances, performance summaries, asset mixes, holdings and activities for specific accounts
- Deposit checks to eligible accounts directly through your app
- See market performance at-a-glance, including major movers and related investment news
- Send secure messages and attachments to your financial advisor, and see instant contact information
- Get in touch with Client Support Services
- Touch ID and Face ID
To get the best performance and security, ensure your device is running the latest version of iOS and enable push notifications for important alerts.

## Key features

- View total portfolio dashboard
- Check account balances and performance
- Deposit checks directly
- Access market data and news
- Securely message financial advisor
- Touch ID and Face ID login

## What do users think of RBC WM Online U.S.?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use
- 🔒 Secure login
- 👍 Good financial decision making details
- 👍 Well designed
- 👍 Solid app
- 👍 Best website for tracking cash flows
- 👍 Great tool, used daily
- 👍 Works as described
- 👍 Pretty solid app
- 👍 Generally solid
- 👍 Convenient
- 👍 Easy to find information
- 👍 Great app, easy to use

**Cons**

- 🐛 Overcomplicated information
- 🐛 Poor app management
- 🐛 Unconcerned with complaints
- 🐛 Constantly has bugs
- 🐛 Mobile check deposit does not work
- 🐛 Face ID fails frequently
- 🐛 Unstable and doesn't work
- 🐛 Clunky budgeting
- 🐛 Cannot easily connect to CNB
- 🐛 Lacks advisor fee details
- 🐛 Cumbersome security learning
- 🐛 Sub par for cash management
- 🐛 Bill pay is disappointing
- 🐛 Cumbersome, time consuming, not intuitive
- 🐛 Inaccessible with fingerprint
- 🐛 User ID limited characters
- 🐛 Touch/Face ID often disabled

**Commonly reported bugs**

- Login issues after updates
- Face ID not remembered
- Face ID fails frequently
- Error message: 'Something Went Wrong'
- Login process getting buggy
- Manual login not working
- Touch ID not set up on latest iPad
- App adding gains with decimal in wrong place
- Technical error on login
- 2 factor authentication broken
- 'Remember this device' function not working
- Two step authentication required every login
- App crashes after latest update
- Username limited to 9 characters
- User ID below website limit

**Most requested features**

- Consolidated holdings view
- App/token based 2FA
- More charts for tracking
- Ability to view weekly/monthly/YTD performance
- Logout button placement
- Access statements and tax docs from app
- Allow trading of stocks
- Maturity dates of bonds and CDs
- Interest rates on holdings
- Print statements

## Recent user reviews (10 of 46)

All indexed reviews: https://appshunter.io/ios/app/rbc-wm-online-us/id1303918711/reviews.md

### 5/5 — RBC Mobile App

*2026-08-02*

The RBC Mobile app makes it very easy to link external bank accounts and transfer money. The setup process is straightforward, accounts can typically be linked in just a few minutes, and once connected, moving funds between institutions is simple and secure. The app is intuitive, reliable, and one of the better digital banking experiences available for clients who regularly transfer money.

**Developer response:** Thank you for taking the time for sharing your positive experience with the App.

### 3/5 — Ehhh

*2026-07-31*

I’ve seen better apps but I’ve also seen worse. They really over complicate the information and don’t make it easy to find the information you’re looking for.

**Developer response:** Thank you for sharing your review, we appreciate your feedback!

### 1/5 — Poor management of app

*2026-06-09*

They continue to do a poor job with this app. They don’t test and are unconcerned with any complaints or any issues. They need better management and coders

**Developer response:** Dear Customer, Thank you for your feedback. We sincerely apologize for the app issues and understand your frustration. We’re actively investigating and value your input. Please share specific bugs to help us prioritize fixes. Your patience is appreciated as we work to restore your trust. Contact us at +1-800-933-9946 for personal assistance.

### 5/5 — Solid app.

*2026-06-02*

This is a very useful app. with plenty of details allowing good financial decision making. The secure login gives me confidence that my info and finance info are protected. This app. is well designed and easy to navigate through multiple accounts and in my opinion better than Charles Schwab app.

**Developer response:** Dear Customer, Thank you so much for taking time to review and rate our app! We appreciate your feedback

### 1/5 — Terrible app

*2026-04-14*

For such a large financial services company, I’ve never had so many issues with a mobile app. I’ve had this app for years and it constantly has bugs that prevents using the app at all. Funny thing is I’ve talked to their QA team through work and they say they haven’t had a bug in years…

**Developer response:** Thank you for your feedback. We sincerely apologize for the app issues and understand your frustration. We’re actively investigating and value your input. Please share specific bugs to help us prioritize fixes. Your patience is appreciated as we work to restore your trust. Contact us at +1-800-933-9946 for personal assistance.

### 2/5 — Check deposit does not work

*2026-01-07*

Mobile check deposit does not work gives error. Tried uninstalling to see if would fix but did not. Called help desk they could not offer a fix just recommended uninstalling which I already did.

**Developer response:** Dear Customer, Thank you for bringing this to our attention. We are genuinely sorry to hear your experience with the app didn't match your expectations. We'd love the opportunity to investigate your feedback further and make things right. Please reach out to us directly at +18009339946, so we can assist you personally.

### 1/5 — FIX FACE ID

*2025-09-11, version 116.0.0*

It’s the same old stuff!  Have to re-login after every update!  Never remembers face-id.  Every other financial app manages to remember your 
Face ID BUT THIS ONE!

### 1/5 — Face ID ??

*2025-05-12, version 114.0.0*

Face ID fails frequently!  Have to enter user id and pw constantly. Reset for Face ID and then it fails again.

### 1/5 — Unstable and doesn’t work

*2025-03-31, version 113.0.0*

No matter how I try: android s22 fingerprint, iPad using login credentials - including renewal of credentials I arrive at the same error message “Something Went Wrong. We have encountered a technical problem with your request. Please try again later.” This is not the first time this has happened. In fact it is the rule rather than the exception. BTW I did update the app as instructed.

### 3/5 — A good, basic online wealth management app, but RBCWM is behind the big brokerage firms.

*2025-03-29*

I got used to a consolidated holdings view of a group of accounts at my previous brokerage. I have an IRA and Roth and want a consolidated holdings view. ZI now have to do it manually. There is no reason this should not be an option.

**Developer response:** Dear Customer, Thank you for reaching out to us. To ensure you have the best experience, could you please confirm the current version of the app you’re using? We recommend updating to the latest version, 118.0.0, as it includes performance enhancements.
If the issue persists after updating, our help desk team is ready to assist you further. For personalized support, feel free to contact us directly at +1-800-933-9946.

## Frequently asked questions about RBC WM Online U.S.

### What can I do with the RBC WM Online U.S. app?

The app allows U.S. clients to view their total portfolio on a dashboard, check individual account balances, performance, holdings, and activities. You can also deposit checks, access market data and news, and securely message your financial advisor.

### How do I log in to the app?

You can sign in using the same username and password you use for the RBC Wealth Management Online desktop access. If you haven't set this up, you can complete registration within the app if you are a client with existing accounts.

### Is the app free to use?

Yes, the RBC WM Online U.S. app is free to download and use for eligible clients. There are no in-app purchases or advertisements mentioned.

### What devices is the app compatible with?

The app is designed for U.S. clients and requires your device to be running the latest version of iOS for optimal performance and security. Enabling push notifications is also recommended for important alerts.

### Can I contact my advisor through the app?

Yes, the app provides a secure messaging feature that allows you to send messages and attachments directly to your financial advisor. You can also easily access their instant contact information.

## Version history (last 5 releases)

### 122.0.0 — 2026-08-17

For both PCG and C&C:
·       General Design Updates
·       Performance Enhancements and Improvements
·       Minor Bug Fixes

### 121.2.0 — 2026-07-30

·       General Design Updates
·       Performance Enhancements and Improvements
·       Minor Bug Fixes

### 121.1.0 — 2026-07-10

· General Design Updates
· Performance Enhancements and Improvements
· Minor Bug Fixes

### 121.0.0 — 2026-06-08

Release content:
· General Design Updates
· Performance Enhancements and Improvements
· Minor Bug Fixes

### 120.0.0 — 2026-06-02

We're excited to bring you a smoother, more secure and feature-rich experience with this update! Here's what's included:

New features:
•	Authenticator applications for multifactor/two-factor authentication, providing an additional secure method to help protect your accounts.
•	New interstitial pages for app update notifications supporting both optional and mandatory update flows, keeping you informed of important changes.
•	Bug fixes, stability fixes and app optimizations.

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All apps by RBC Capital Markets, LLC: https://appshunter.io/developer/1291620120

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*