# RBL MyBank (Prev. RBL MoBank) — user reviews > 81 indexed App Store user reviews of RBL MyBank (Prev. RBL MoBank) by RBL Bank Ltd, rated 3.80/5 from 73 ratings. - Source: https://appshunter.io/ios/app/rbl-mybank-prev-rbl-mobank/id916461662/reviews - App overview in markdown: https://appshunter.io/ios/app/rbl-mybank-prev-rbl-mobank/id916461662.md - Rating breakdown: 5★ 44 · 4★ 7 · 3★ 1 · 2★ 4 · 1★ 17 ## Newest reviews (14 of 81) ### 3/5 — A good app ruined by the immediate update policies *2026-06-30* The app is very good compared to the previous version but there is one deal breaker that completely ruins the experience. If the developer pushes an update behind the scenes, then the app refuses to launch until and unless you have updated to the latest version, even if the version has been published only a few hours before. If you are on a slow network, this is a nightmare because you cannot access your bank account until the app has updated. On a slow network it can take ages. I was stuck for 45 minutes until the app finally updated and I could access the bank account. No other banking app does this. No other app does this. There is absolutely no reason for a version of an app to stop working immediately after the next version has been published. This is just a dumb, dumb, dumb policy **Developer response:** Hello, We regret the inconvenience caused. For security reasons, please write to us at customercare@rbl.bank.in with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "2060298" to enable us to assist you in this regards. Regards, RBL Bank ### 2/5 — Cant transfer funds easily *2025-11-07* App is good, if you want to use it as secondary account. Online transfer limit per transaction is just 1-2 lakh without any option to change. I made a mistake of using it as primary account once and parked good money to earn better interest but really got stuck when needed funds as could not transfer that. Better use AU or other bank where such problem does not exist **Developer response:** Hello, We regret the inconvenience caused. For security reasons, please write to us at customercare@rbl.bank.in with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "1954259" to enable us to assist you in this regards. Regards, RBL Bank ### 2/5 — Wrong SMS OTP sends on bill pay *2025-10-31, version 9.1.10* I tried to pay Adani electricity bill through this app after login to the app and it sent me wrong OTP on sms and this has happened twice. When I complained they responded that my login password is enabled. If login pass word was wrong then how I logged in to mobile app and tried to pay the presented bill? Illogical reply. ### 4/5 — Bugs while Fetching Mutual Fund Portfolio *2025-09-21* For Version 9.1.7:- There is a bug/glitch on the latest update, Page is getting redirected to Web Browser while clicking on Mutual Fund Portfolio Few Suggestions for App & Product Enhancement For better Wealth Management:- 1. Should modify and rename Deposit Tab to Invest Tab 2. Should Introduce NPS holding View & Transact on RBL MyBank App & Internet Banking 3. Should merge/add all Investments under one Invest Tab (Fixed Deposits + Mutual Funds + NPS + Demat) 4. Should Show Total Investment Portfolio Value of all Asset Class 5. Should bring a feature for External Mutual Fund holding view on Portfolio View through MF Central. For Family Banking:- * Should Introduce a family banking Feature to switch Family Accounts on Same MyBank Application (only For Accounts registered with the same mobile number). * UPI Services for Family Accounts registered with same mobile number. For Preferred Banking: * Should Introduce dedicated banking program Credit Cards, Signature Credit Card for Signature & Aspire Credit Card for Aspire Banking. Hope to see them on upcoming updates. Regards, Well-Wisher **Developer response:** Hello, we regret the inconvenience caused. For security reasons, please write to us at customercare@rblbank.com with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "1926634" to enable us to assist you in this regards. Regards, RBL Bank. ### 1/5 — SMS verification not working NRE CUSTOMER *2025-07-04, version 9.1.1* Just now installed and asking for mobile number verification where my number is overseas number. But somehow the mobile number is not getting verified ### 1/5 — New app is extremely slow and useless *2025-04-05, version 8.1.11* Old app was so much better and easy to use. The new app hardly works. They bombard you with ads as if I own them something. They added useless information I never use and will never use. All want is to able to upi payments but that to I’m unable to. What use is this bank and app to me now? Time to change ### 3/5 — After updation screen shot is Not working. *2025-03-25, version 8.1.10* App is very good but after updation we are unable to take screenshots of that transaction or even bank balance screenshot is not working . Earlier it was working. Pl do something and give fresh update so that this feature can operate. ### 1/5 — Cc dues payment *2025-01-08* I paid the cc dues in this app showing "pay credit card dues now". The amt got promptly deducted from my account, but the app is again showing " pay credit card dues now" for the same amount already paid. Why cant they be professional enough to accept the dues paid and send an sms saying cc dues are paid. Why this total negligence? Even the new version is saying the same. Dont understand their logic. Banking app is very disturbing frustrating and non functional. Even my new debit cards received and allotted pins are not reflecting in the app. To make matters worse nobody (the bank helplines) seems to know anything. **Developer response:** Hello, We regret the inconvenience caused. Please write to us at cardservices@rblbank.com with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "1765604" to enable us to assist you in this regards. Regards, RBL Bank. ### 1/5 — Fund transfer *2025-01-02, version 8.1.8* Just keeps loading while trying to transfer funds and is so slow. Every single button click requires loading ### 1/5 — Worst app for banking *2024-04-27, version 8.0.72* Worst bank app ever nothing works! Even if you want to set a pin , make a transfer half the time server doesn’t respond even the relationship managers were helpless cz they couldn’t do anything bcz app was never working and , getting the account to log in is a real nightmare woukd have given less than one star if possible ### 1/5 — Worst Service( GO Digital Account) *2024-03-13* They will money for GO Digital account and they won’t respond you at any time. They will take 1999+GST for GO Debit Card. They will simply say your virtual card is issued but when you open the Rbl bank app you can not see the card and if you reach customer care they will take all the details and we need wait for more than 10 minutes and simply they will say sir you voice is not audible so we are disconnecting the call. And if you go to nearest bank they will take the details and after one week also they will we don’t have any update till now One of the worst banking services I had ever faced ### 1/5 — Please don’t waste user time & value *2024-02-11* I’ve been experiencing significant difficulties with the RBL app over the weekends. Specifically, when attempting to launch the app, it remains stuck on the welcome screen for over an hour without progressing any further. This persistent loading issue has become a significant inconvenience, hindering my ability to access the app’s features and services during crucial times. As a user, I rely on the app’s functionality for various purposes, and such prolonged loading times are unacceptable. ### 1/5 — Worst app I ever used *2024-02-11, version 8.0.68* I don’t know what technology they build Every time I’m facing many issues This is really ridiculous to use this bank account if suddenly any emergency means I don’t know how it works but it’s not working for most of the times Kindly check and update the proper tech works and re issues this application. ### 1/5 — Bank server *2023-12-07, version 8.0.66* The bank server is always down, whenever we got for UPI payment through any UPI app the payment server is down. Many times we try payment and the amount gets stuck and then after 3 working days it is returned. What is the use of online payment when always it is down. ## Most critical reviews (10 lowest-rated) ### 1/5 — Zero support *2026-07-08, version 9.1.21* Not able to login ### 1/5 — UPI issues *2026-04-22* Upi issues with my account being debited, and then not processed to payee. So I have to pay again to payee. RBL bank has not corrected any of my filed disputes for these duplicate payments. **Developer response:** Hello, We regret the inconvenience caused. For security reasons, please write to us at customercare@rbl.bank.in with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "2031584" to enable us to assist you in this regards. Regards, RBL Bank ### 1/5 — Missing Important Features *2026-02-21* No option to login for current customers. Only getting option for opening different kinds of accounts. **Developer response:** Hello, We regret the inconvenience caused. For security reasons, please write to us at customercare@rbl.bank.in with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "2010335" to enable us to assist you in this regards. Regards, RBL Bank ### 1/5 — No way to login from outside India *2026-01-08* The app is requesting to send an sms from registered mobile number which is in Indian number. Being an NRE account there should be a way to login via other methods of verification because it is basic that NRIs will not have Indian number for verification almost always. The app needs to do better to let NRI customer use the app. Something changed recently as earlier I had no issues logging in. **Developer response:** Hello, We regret the inconvenience caused. For security reasons, please write to us at customercare@rbl.bank.in with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "1989342" to enable us to assist you in this regards. Regards, RBL Bank ### 1/5 — Pathetic app experience *2025-12-10* With the recent updates, App doesn’t work with the office profile/vpn connected, previously there was warning getting displayed to the end user that vpn detected but the application was accessible and now it is totally restricted, need to uninstall the office profile/vpn (ms defender) in order to access the application. I have reported this many times to the RBL bank with screenshots and relevant information but nothing has been changed. All other banking applications are accessible except this RBL bank. I understand the security aspect but still having a standard valid authenticated org profile and vpn like ms defender app should be accessible. Most pathetic experience with RBL bank and its application **Developer response:** Hello, We regret the inconvenience caused. For security reasons, please write to us at customercare@rbl.bank.in with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "1967710" to enable us to assist you in this regards. Regards, RBL Bank ### 1/5 — Not recommended bank for service *2025-10-24* I doubt that this app is developed understanding the needs of NRIs. I gorgpt my pin so I was not able to login. To change pin when you have forgot your old pin, you need to send message from your registered mobile number to verify yourself but then the verification fails as they cannot identify your mobile number. I had did this process couple of times and it had failed. So I can’t login to the app. I think it was not the case with the old app. In addition if you have a PIS Account the balance shown in the dashboard is same as your new account. I don’t know what is RBLs thought process to do so, is it intentional or a bug? I have brought this concern to the customer service but no one has corrected it or explained why it is so. So during my next visit to INDIA my first priority is to close the RBL account and move my NRI accounts to a more reliable bank. **Developer response:** Hello, we regret the inconvenience caused. For security reasons, please write to us at customercare@rblbank.com with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "1946425" to enable us to assist you in this regards. Regards, RBL Bank. ### 1/5 — Worst App … Still not working overseas even after version 9.1.9 *2025-10-16, version 9.1.9* The developers behind this one shall chk and take serious note now ### 1/5 — Please make this app user friendly. *2025-10-16* I am using this app from long time but this new version totally different and confusing. After mobile verification, they showing me options to select but when I select “Digital saving account” they are showing me the “open saving account” screen and I don’t want to open new account I want to open my existing account and for that no option is available. This is very unfriendly app version. **Developer response:** Hello, We regret the inconvenience caused. For security reasons, please write to us at customercare@rblbank.com with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "1940114" to enable us to assist you in this regards. Regards, RBL Bank. ### 1/5 — Worst banking app *2025-09-28, version 9.1.7* In the name of security, this app does some super user-hostile stuff. How terrible are your developers? Look at other apps before you even start. Horrible app. ### 1/5 — The new update is trash *2025-09-22* I will have to switch my banks as an NRI with large deposits since the new app is completely trash. The mobile verification doesn’t work if you are registered with an international phone number. I don’t know how their IT team signs off on such applications. **Developer response:** Hello, We regret the inconvenience caused. For security reasons, please write to us at customercare@rblbank.com with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "1930314" to enable us to assist you in this regards. Regards, RBL Bank. ## Most praised reviews (10 highest-rated) ### 5/5 — Very good *2026-01-07, version 9.1.13* 10/10 ### 5/5 — Great app *2025-11-25* RBL MyBank is a great app for all my banking needs. Its fast, convenient and secure. For IPO purpose its UI is the best. Also funds are unblocked quickly without any glitches. One suggestion: for IPO apply section, it currently shows demat and account numbers. This becomes confusing when have 2 or more Kids (minor) accounts linked. Please include Name along with demat and a/c number. You may show only First name along with last 4 digit of the demat and a/c numbers. This will not tak much space also will help us to see whose demat and bank a/c number I am choosing for the application. **Developer response:** Hello! Please accept our sincere gratitude for your time and effort in writing to us. Please write to us at customercare@rbl.bank.in with the details of the issue faced so that we can have the same investigated and closed. Please do mention the following in the subject line: SM- "1961301" to enable us to assist you in this regards. Regards, RBL Bank. ### 5/5 — Made by mind *2025-11-11, version 9.1.11* Really very fantastic app, have used all major banking apps but RBL is one of a kind It’s so easy and users friendly and helpful Really designed great. ### 5/5 — Best banking services *2025-07-28* It's been almost 5-6 years being with RBL. Never faced a inconvenience with banking. The app is very friendly and has lot of options and convenient. Easy to connect with customer care, can get statement instantly, transparent and highly customer friendly team. Hands up to RBL team **Developer response:** Hello Shehzan, please accept our sincere gratitude for your time and effort in writing to us. We thank you for your feedback & rating. Our customers’ feedback is extremely important to us and we look forward to your continued support. Thanking you & assuring you of our best services at all times. Regards, RBL Bank ### 5/5 — New version not working it takes ages to load the screen. Please fix it. *2025-02-21, version 8.1.9* The new app is not working at all. Getting time out error. None of the screen loads properly. Please fix it or allow option of rollback to previous version. ### 5/5 — Superrrr *2023-11-25, version 8.0.66* This App i am using for a couple of years along with other Bank Apps. By far the best and the MOST USER FRIENDLY SIMPLE AND AMAZING App that makes my banking simple without unnecessary complications. ### 5/5 — One of the best banking app *2022-12-31, version 8.0.49* Better than axis, kotak, sbi, bandhan, indian bank,indusind bank. Which i have use till now. Few time upi transaction created problems. Now it’s working fine ### 5/5 — This should be called A1 Bank *2022-02-03, version 8.0.35* I have struggled for 10 years to find a bank which is not a money making machine and only focussed for their own benefits and returns but a bank which is customer centric. The services that I have received from this bank have been worth mentioning. Finding a bank who keep their customer first is what I really appreciate. Thanks ### 5/5 — Wonderful application *2022-02-03, version 8.0.35* The application is extremely user friendly which literally caters all my banking needs. Really enjoy using it👍 ### 5/5 — Single click solution *2022-01-06, version 8.0.34* App is amazing, it’s a one stop shop. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*