# RBX Active — user reviews > 27 indexed App Store user reviews of RBX Active by 李缘 伍, rated 2.20/5 from 30 ratings. - Source: https://appshunter.io/ios/app/rbx-active/id1098472006/reviews - App overview in markdown: https://appshunter.io/ios/app/rbx-active/id1098472006.md - Rating breakdown: 5★ 5 · 4★ 3 · 3★ 3 · 2★ 2 · 1★ 17 ## Newest reviews (12 of 27) ### 1/5 — App Crashes - junk *2016-11-25, version 1.1.4* Bought the fitness tracker and downloaded app. Crashes. Uninstall and reinstalled and still crashes. What a joke. ### 1/5 — App needs updating *2016-09-20, version 1.1.3* Love my watch but NEED the app fixed immediately. Please help, as I want to enjoy my new device... ### 1/5 — HELP!!!! APP IS NOT WORKING!!!! Really disappointing if you ask me :0/ *2016-09-18, version 1.1.3* Just got my fitness bracelet on 09.16.2016. I followed the instruction on getting everything set up. The app will not stay open or will it put my information on how many steps I have taken. Please fix I spent a lot of money on my fitness gadget. Reading a lot of other post from different people that is using this app and there having the same issue. ### 1/5 — Terrible!!! *2016-09-09, version 1.1.2* App won't stay open! Uninstalled and reinstalled and restarted and still nothing. Makes your tracker basically nothing more than a pedometer. This needs to be fixed ASAP!!!! ### 1/5 — App *2016-08-09, version 1.1.1* Constantly crashes ### 1/5 — App crashes constantly *2016-08-05, version 1.1.1* Nice tracker, terrible app!!!! ### 1/5 — App *2016-08-02, version 1.1.0* The app won't stay open. Agh! ### 1/5 — APP WON'T STAY OPEN *2016-07-30, version 1.1.0* I love the watch but the app won't stay open (I have an phone6s). I will like to be able to use the app in my phone, to track sleep time etc....what is the pint without it? Please fix the problem! Thank you! ### 1/5 — App won't stay open *2016-07-25* Hi, I just got the watch and synced it to the app. The only problem is that the app will not stay open so I can actually use it. Someone needs to fix this problem. ### 1/5 — Frustrating *2016-07-18, version 1.1.0* Fix the app to where it stays open!! How useful is it if it doesn't stay open! ### 1/5 — App won't stay open *2016-07-16, version 1.1.0* I love the device but I am not able to use some of it's key functions because the app won't stay open, I have tried numerous things and can't get it to work at all... Please fix it because I really do love the watch itself and would like it to do everything it is supposed to (especially the sleep tracker) ### 1/5 — App won't stay open *2016-07-11, version 1.1.0* Just uploaded this app and synced it with my RBX Activity Tracker, and now it won't stay open. I have deleted it and reinstall, to only have the same problem. ## Most critical reviews (10 lowest-rated) ### 1/5 — Save your money *2020-09-11, version 1.1.4* App crashes way too much, and the sleep tracker doesn’t work. ### 1/5 — Watch *2020-08-25, version 1.1.4* My Fitbit won’t even turn on it’s very annoying because I spent a lot of money on this and the app doesn’t want to connect I’ve read the instructions and tried so many ways to turn it on but it won’t it will charge and it only connect when charging when you disconnect it, it goes back to square one and won’t turn on. ### 1/5 — Crashes/ loses connection *2018-09-17, version 1.1.4* App crashes a lot and loses connection to wrist band. Product goo app bad ### 1/5 — Review *2018-05-01, version 1.1.4* App constantly crashes right after i open it hasn't tracked any data! ### 1/5 — Blows *2018-02-25, version 1.1.4* App is terrible. Always crashing. Never saves my personal info therefore always losing my step track info and calories. Makes it impossible to view weekly results. ### 1/5 — Too Many Bugs *2018-01-11, version 1.1.4* I can’t even use the band or app together because the app crashes every time I try to pair it with the band. Without the app, the band is useless to me. I want the full bang for my buck and I’m not getting it. Sadly going to return it and get a more expensive one. ### 1/5 — Updated app *2018-01-05, version 1.1.4* I am unable to get my device to sync to the updated app, which means the time is wrong on my device and I have no way to fix it. Also I am unable to track my steps. ### 1/5 — Does not work on iPhone 6 *2017-06-27, version 1.1.4* Keeps shutting down ### 1/5 — Help *2017-04-11, version 1.1.4* The app keeps shutting off and the watch doesnt do anything but show the time. How can i fix it ? ### 1/5 — Horrible! *2016-12-10, version 1.1.4* This app is absolutely terrible! Keeps shutting down on me and does absolutely nothing like the description says! Other than count calories burnt and steps! Very disappointed! ## Most praised reviews (5 highest-rated) ### 5/5 — Works great *2016-08-11, version 1.1.1* The app opens instant. Great app ### 2/5 — No time sync available *2020-05-15, version 1.1.4* I can no longer sync my time. The battery died and I charged and now the sync time tab is gone. ### 2/5 — Good except app keeps shutting down *2017-06-03, version 1.1.4* The app looks good but I can't actually have a proper look at it because as soon as I connect my watch, every time I open the app it shuts down? Maybe a bug that needs fixed please fix soon and I will increase my rating. ### 2/5 — No longer able to get notifications *2016-10-13, version 1.1.4* Several days ago the tracker stopped providing text and phone call notifications from my iPhone. My wife said the same thing has happened to her phone. ### 2/5 — App Horrible *2016-08-11, version 1.1.1* App doesn't sync cause it crashes 3 seconds after opening it. Smh! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*