# RCA Security — user reviews > 149 indexed App Store user reviews of RCA Security by Voxx international Corp, rated 1.70/5 from 188 ratings. - Source: https://appshunter.io/ios/app/rca-security/id1277406795/reviews - App overview in markdown: https://appshunter.io/ios/app/rca-security/id1277406795.md - Rating breakdown: 5★ 15 · 4★ 7 · 3★ 17 · 2★ 24 · 1★ 125 ## What do users think of RCA Security? Overall sentiment: negative **Pros** - 🚀 Excellent camera quality - 👍 Easy to install - 🔒 Secure with no monthly fees **Cons** - 🐛 App crashes frequently - 🐛 Recurring login issues - 🐛 Notifications and video playback not working - 💡 Needs iPad-optimized version - 🐛 Sensitivity settings not working properly **Commonly reported bugs** - App crashes when trying to access cameras - Unable to view recorded videos - Notifications not working as expected - Sensitivity settings not functioning correctly **Most requested features** - Update app to fix bugs and crashes - Add option to remain logged in - Improve video playback and notification reliability - Provide better support and updates ## Newest reviews (16 of 149) ### 1/5 — RCA crashes after IPhone upgrade *2025-04-28, version 3.9.2* App crashes after IOS 18 upgrade. ### 1/5 — App doesn’t seem o be supported anymore *2024-11-24, version 3.9.2* Please update the app. No longer able to access camera on the app. ### 1/5 — Doesn’t Work *2024-11-01, version 3.9.2* Crashes when trying to view live feed on iPhone. ### 1/5 — Forget this app! *2024-09-06, version 3.9.2* I’ve had an RCA doorbell cam for the last 3-4 years, and like the rest of you, it’s was kind of useless because the app is not been updated for years. I downloaded the Guarding Vision app and it is a great replacement for this POS. You need your QR code, and then log in with your existing username and password. Google “RCA doorbell an Guarding Vision” for more detailed instructions. ### 1/5 — Horrible, not been updated since 4 yrs ago *2024-07-26, version 3.9.2* The app crashes in any new device, you can’t use a new phone or a new tablet, only works on the low quality and slow speeds, attempting to contact the developer at the emails provided and they never respond, I attempt to call the number on the box and it was never answer ### 1/5 — Fonctionne plus *2024-05-19, version 3.9.2* Impossible d’utiliser l’application depuis la mise à jour. Très déçu. ### 1/5 — UPDATE NEEDED *2024-04-30, version 3.9.2* The app now crashes and I cannot view the cameras. 4 years ago was the last update and now cannot view cameras? Please update this already !!! ### 1/5 — Kicks me off every time I try to look at camera *2024-04-17, version 3.9.2* The most ridiculous bug. A camera app that doesn’t let you access your cameras. ### 1/5 — Skip this one *2024-04-15, version 3.9.2* Unless you like frustration and apps that don’t work then skip this device. It’s a shame really because the hardware worked and was very good. The camera was clear even in the dark but the software controlled the functionality and the software was literally non existent. I’ve had this device for 6 years and the software was always flaky. Now, it simply refuses to work. When you try to launch the app it just spins and closes. Even when it kind of worked it was just annoying because you had to keep redoing things you had already done numerous times. Save yourself the headache and just don’t. ### 1/5 — Avoid RCA Brand *2024-04-12, version 3.9.2* RCA didn’t do their brand any favors by abandoning this app. I’ll avoid all their products going forward. It wouldn’t have taken much to update this, so it actually works with the OS updates. ### 3/5 — Alternative App *2024-04-06, version 3.9.2* Here is an alternative to the RCA Security app as it appears to no longer be supported. Go to your App Store and download the "Guarding Vision" App Log in to the app using your username and password last used on RCA Security You will be logged in with your camera(s) in place but no access Select the Camera and input the Verification Code ( Note: Verification code is on the Camera around the QR code) ### 1/5 — Terrible *2024-04-01, version 3.9.2* Useless doesn’t work on iPhone just crashes DONT BUY! ### 1/5 — Martan *2024-03-27, version 3.9.2* No support can’t get camera on line keeps telling me it’s on anther account ant I should delete other account have no idea what where or who has access to my camera that’s not security no way to sort out with out any support!!!! ### 1/5 — Update the App *2024-03-25, version 3.9.2* Please update the app, am unable to open n c the camera using the app ### 1/5 — No app support *2024-02-25, version 3.9.2* This RCA security camera rocks. I’m so disappointed that it’s not supported. I’ve just upgraded to iPhone 15 Pro max and the app is crashing constantly. This is much better than a ring doorbell without the fees. I wish you would continue the support on it. it’s not even clear to Contact. ### 1/5 — RCA SECURITY *2024-02-14, version 3.9.2* Is not working ## Most critical reviews (10 lowest-rated) ### 1/5 — Very disappointed *2025-12-27, version 3.9.2* I’m very disappointed with these cameras that they won’t connect to my android phone bought four of them and on the box it’s says that it’s available on apple store or google play me and my husband tried it and it doesn’t work anymore ### 1/5 — App crashes, but "Guarding Vision" app is a workaround *2025-11-24, version 3.9.2* November 23, 2025 - The RCA Security app crashes when I attempt to access the live feed on my RCA smart doorbell. Based on a suggestion from another review, I was successfully able to use the app "Guarding Vision" with my RCA doorbell. ### 1/5 — Needs Updating *2025-09-24, version 3.9.2* This app needs to be updated. I can’t view the cameras anymore. ### 1/5 — App Closes by Itself *2025-09-23, version 3.9.2* The app doesn't work anymore for the new updated iOS. It just atomatically closes when trying to view cameras. ### 1/5 — RCA down *2025-08-21, version 3.9.2* Have not been able to use RCA app for YEARS and there have been no updates to fix the issue for iOS users. For this I rate the app a 1 out of 5. However, I continue to come back here to see if a new update has been released or if any new “workaround” was found. Thank you to all those who mentioned Guarding Vision. I am overjoyed to have tried GV. Works so much BETTER than the RCA app. Everyone who sees this message and installs GV should come back here and mention the GV app so it stays at the top for everyone to see. Very happy. ### 1/5 — Worse than expected *2025-07-19, version 3.9.2* I can’t even check video quality because as soon as I click on the camera the app crashes. 😂 What a joke. ### 1/5 — RCA door camera *2025-07-03, version 3.9.2* My RCA security App closes down every time I try to view a recorded video from my RCA door bell camera, and I can’t not view live video. Can someone please look at the problem n advise if it fixable or not . Thank you ### 1/5 — Glitch *2025-05-12, version 3.9.2* App crashes whenever you click on the video feed. ### 1/5 — Dog water *2025-05-07, version 3.9.2* Horrendous hikvision cameras wrapped with an RCA logo, app hasn’t been updated in half a decade. Literal e-waste shovelware. It’s actually hilarious how bad this product is. ### 1/5 — Failure *2025-04-30, version 3.9.2* Crashes to live feed since last OS update. I’ll have to get rid of those cameras if admin don’t do something about the problem. ## Most praised reviews (10 highest-rated) ### 5/5 — RCA has been integrated into Guarding Vision *2025-09-18, version 3.9.2* Install RCA Security and Guarding Vision. In RCA Security, create your account and password. Add all your cameras there, but do not attempt streaming, as the app will crash. Once all camera settings are configured in RCA, close the application—but do not uninstall it. Next, open Guarding Vision and log in using the same username and password you set up in RCA Security. Step by step, add each of your cameras. Voilà! I’ve noticed that if you rename your cameras in the RCA app, Guarding Vision automatically recognizes those updated settings. Success—I currently have 8 fully functional cameras, with all features active. ### 5/5 — No updates ! But good news ! use different app ! *2024-04-06, version 3.9.2* My rca cams dont work since ios 17 now you can use Guardian Vision app in the app store ,works great and can be used on mac book air ! Follow real easy instructions . ### 5/5 — Problem resolved finally!!! Cams are working!!! *2024-04-06, version 3.9.2* Go to App Store and get Guardian Vision app and follow instructions was real easy to do then delete RCA Security app.Really happy with the results! ### 5/5 — Phone remote access open then closes *2024-02-15, version 3.9.2* Why don’t my phone app work anymore it opens then closes ### 5/5 — Cameras only *2021-04-29, version 3.9.2* I am using the security camera and the app works perfectly for me. The sign in each time I use the app is a good security feature so that people cannot access the feed without your knowing. I like the ability to down load to my device. ### 5/5 — RCA Doorbell camera *2021-02-08, version 3.9.2* This camera is really good and easy to install. Highly recommended 👍 ### 4/5 — Crash de l’application *2023-09-21, version 3.9.2* Mise à jour de Apple iOS l’application crash ### 4/5 — App stopped working after upgrading to iOS 17.0 *2023-09-21, version 3.9.2* The App stopped working after upgrading to iOS 17.0. Needs to be fixed ASAP. ### 4/5 — Touch ID *2020-07-29, version 3.9.2* I love the RCA doorbell on my front door and the floodlights camera on back door. I would have given it 5 stars but I'm frustrated with the app requiring me to manually log in when I have touch ID enabled. This is an immediate needed fix for the software. The hardware is better and cheaper than the Ring doorbell, I had it and replaced with this one. The Ring system is just a money grab scheme to get you to sign up for monthly/annual storage fees, etc. ### 4/5 — Love the App, needs an iPad-optimized version *2019-12-25, version 3.9.1* Love this App, works great on my iPhone! I also use it on the iPad, but it is not an iPad-Native App, just running the iPhone version which doesn’t give full-screen view and often messes up the on-screen overlays. Would really like to see an iPad-native App version!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*