# RCBC Pulz — user reviews > 174 indexed App Store user reviews of RCBC Pulz by Rizal Commercial Banking Corporation, rated 1.90/5 from 77 ratings. - Source: https://appshunter.io/ios/app/rcbc-pulz/id1445403196/reviews - App overview in markdown: https://appshunter.io/ios/app/rcbc-pulz/id1445403196.md - Rating breakdown: 5★ 14 · 4★ 2 · 3★ 3 · 2★ 5 · 1★ 53 ## Newest reviews (19 of 174) ### 1/5 — Always under maintenance! *2026-04-26, version 26.2.2* Very inconvenient to use ### 1/5 — worst banking app *2026-04-25, version 26.2.2* Its always not working and crashing! ### 1/5 — Customer service *2026-04-22, version 26.2.1* The international number they gave me it didn’t work its really hard to contact them.. ### 1/5 — USELESS APP *2026-04-21, version 26.2.1* Always! Hang in the middle of transaction and everytime to install to a new phone it will take 24hrs to hold the account.! Not user friendly. ### 1/5 — Worst mobile app *2026-04-21, version 26.2.1* I have never had bad experience with other bank’s mobile app or just the bank in general, but this one takes the crown. It’s so hard to create an account. I don’t get any OTP sent to my TM mobile even thought apps like Gcash can send me anytime even though I’m abroad since my sim is active. It’s also hard to reach customer care thru phone. ### 1/5 — Problem with login and camera *2026-04-20, version 26.2.1* Im trying to scan my passport to open account but its not possible to open camera from the app. Soo try to open from browser and there is an information that im already login soo i cant go in. Soo i decide to delete app but still the same info thst im login to app even after deleting ;) ### 1/5 — I can’t activate my device! *2026-04-17, version 26.2.0* Needs updating in terms of sending the OTP to an email option and not just to the mobiles number. I can’t even login to the app and activate my device because I didn’t receive any OTP at all! Sucks big time. I was very excited BUT…. Pffft! ### 2/5 — 🤦🏻‍♀️ *2026-04-16, version 26.2.0* I requested for a change of card and received the new one with no issues. However, the problem now is when I log in to the app, I always see both cards -- the existing and thr cancelled. I have reaches out to Cust Serv and followed their instructions multiple times that I need to delete the replaced card via the website. But still, after I log out of the app and log back in, the replaced card would appear again. Also, in the app it would appear I have cards to activate when in reality I only have 1 card. This is so frustrating and inefficient. ### 2/5 — can't receive otp *2026-04-16, version 26.2.0* ever since i updated the app, I can't even transfer money because I can't receive otp in both sms and through the app ### 1/5 — After the update I can no longer access past transactions *2026-04-15, version 26.2.0* Monitoring transactions on both savings account and credit card is very important to me. Hindi na nga realtime yung paglabas ng transactions sa app, tinanggal niyo pa yung way na makita ko lahat ng past transactions sa account. There’s no even way to request at least past statements sa savings account. Additionally, more than 1 year na pero until now di parin namin ma-access yung loan account na co-borrower ako and even my husband couldn’t create account on this app using loan account details, nirerequire pa mag open siya ng savings account before makacreate ng banking account dito sa app which is very stupid. We already have a joint savings account na ako ang main account holder, bakit kailangan pa magcreate ng separate savings account ng husband ko just so ma-access yung loan account? ### 1/5 — Very unsafe app *2026-04-10, version 26.1.2* I had the worst encounter with this rcbc app. It is very susceptible for scammers. I got a call from scammers and made me believe that they are from rcbc and was able to access the internet banking and persuaded me that i should claim my points and use unlipay. I was given a customer number and asked me to put my name as the receiving party. Everything went thru. After an hour i called the bank to check validity of the call only to find out that it was scam. Immediately i reported the transaction as fraud. The agent repeatedly told me that it was valid transaction without taking into consideration what happened. So if someone gained access to the internet banking they can make a payment and use the account easily and send money. Worst is that they wont even consider how it happened. I WILL NOT RECOMMEND THE APP AT ALL. They dont have security for their customers. ### 1/5 — My other account won't display even after I clicked the check box under "View other account" *2026-04-05, version 26.1.2* I am getting so frustrated because I can't manage or do any transactions on my other account because my savings account won't display even after clicking the check box to add all account in "View Other Account". I tried clicking the check box many times but it won't show up in the dashboard, only my one account will display, though I add 'em all up. I also tried restarting my phone many times, but issue persist. I was having no issues before I updated the app in my IOS, and since I updated it last Friday, I am now getting this issue. Hopefully, this is just a bug and will fix on its own in the following days. I need to make a transfer and such. This is very annoying. I have been using this app for more than 2 years and I just encountered the issue since last Friday. ### 2/5 — I liked the older app *2026-03-18, version 26.1.2* Old RCBC was so much more seamless. This app feels like there’s a lot of dead-end doors. ### 1/5 — unable to login because of invalid account number *2026-03-14, version 26.1.2* the title says it all. what a stupid app ### 2/5 — Convenient Features, But App Glitches Are Frustrating *2026-02-19, version 26.1.2* I recently got a new RCBC credit card and downloaded the app. Converting transactions to installments is convenient—no processing fee, which is a plus. However, my outstanding balance isn’t updating, and the recent transactions aren’t reflecting correctly. I had to call customer service to check my unpaid balance, which defeats the purpose of the app. When I asked why it wasn’t showing, the CS agent didn’t know. Maybe it will update after the next cutoff or statement, or it’s a glitch—but it’s frustrating that no one seems to have an answer. ### 1/5 — Lock/Unlock feature doesn’t work during dawn *2026-02-17, version 26.1.2* The lock/unlock feature for cards doesn’t work starting 12 midnight to early as 6 AM. So if you are traveling to a different time zone, you have no choice but to keep your credit card unlocked to those hours. It’s not acceptable as to why it’s taking RCBC a long time to fix this issue. It’s a huge risk for us clients. This is the reason why I’m not using this credit card that much. And if this doesn’t change, for my peace of mind I’d rather close my account. Especially fraudulent transactions are so rampant. It’s reassuring if we all know that our credit cards can be successfully locked/unlocked anytime properly. ### 1/5 — Scheduled Payments not working *2026-02-04, version 26.1.2* After migrating to this new mobile apps, the recurring or scheduled payments is totally not deducting or working at all. I still need to do manual payments on my amortization loans. ### 1/5 — Reconsider the One device only function *2026-01-14, version 26.1.1* Please reconsider this update. Its very inconvenient especially if you need to upgrade/lost your phone ### 1/5 — Terrible App! *2026-01-09* Did a password reset and had to call to do so. When this happened I was logged out and have to do device registration. Waited 24 hours and still wasn’t able to log in. Then deleted and reinstalled. Have to wait 24 hours again! Fix this RCBC! Called customer service and until I raised my voice then they logged me out on the website to be able to do transactions (forced to wait one hour) but I still have to wait 24 hours. What a joke for a bank app. If they don’t fix this in a few months I’m moving to other PH banks. **Developer response:** Hi BlackEuropean907, thanks for reaching out. We would very much like to offer our assistance on your concern. Kindly send us an email at customercare@rcbc.com or call our 24/7 Customer Care hotline at 8877-7222 so we could check on your concern. ## Most critical reviews (10 lowest-rated) ### 1/5 — Cant link my account to this APP *2026-07-05, version 26.3.0* I’ve been trying to link my credit card account to this app, but it keeps showing an error every time I attempt to connect it. I’ve double-checked all my login details and credentials, and they are definitely correct, so it doesn’t seem to be an issue on my end. This has been very frustrating because I’m unable to use one of the app’s key features. I’ve tried multiple times, but the same error keeps appearing. Please look into this issue and fix it as soon as possible. It would also be helpful if the app provided a more specific error message so users know what’s causing the problem. ### 1/5 — Misleading display and poor user experience. *2026-06-03, version 26.2.2* This is the worst banking app I have ever used. I have paid my balance in full and on time, and my available credit limit has been restored — confirming my payment was successful. However, the app still shows my previous balance as if it is still owed. Additionally, my statement of account is not available even though it is already the scheduled release date. The app fails to update information properly, making it confusing and hard to trust what you see. It should clearly show the true current balance and make statements available on time. This needs serious improvement. ### 1/5 — Instapay and PesoNet not working! *2026-05-27, version 26.2.2* The app newest version is terrible. The instapay and Pesonet are both not wotking! Do something better! ### 1/5 — Cant go way past kyc *2026-05-26, version 26.2.2* Your application has a bug where your kyc partner idfy cannot access camera from within your app. It thinks it is in browser and instructions are from safari which to non-tech users may be difficult to understand. I tested on iphone 11 and 12, and still issue persists. Without kyc, app is useless ### 1/5 — Not working *2026-05-18, version 26.2.2* I have tried several times to reinstall and restart my iPhone 16 but the app is not working. But it works on my spouse’s iPhone. ### 1/5 — Cant access my account *2026-05-18, version 26.2.2* Ive been trying to access my account for 3 weeks now and i havent received any OTP from both my mobile and the app while retrieving my password. Ive emailed your customer service and did not get a reply. Please make it possible to receive OTPs through our registered emails as well. Its so frustrating. ### 1/5 — Totally useless! *2026-05-15, version 26.2.2* Ever since upgrading to a new phone, I’ve completely lost access to my RCBC Pulz account. Even when entering the correct credentials, both on the app and online banking, I keep getting the same pop-up message: “Thank your application! Please check your email for the status of your application.” I never had this issue on my old phone and could access my account without any problems. Now I’m locked out for no apparent reason, despite using the same account details. I’ve tried multiple times and still get nowhere. What makes this even more concerning is that I’m currently living in another country, so I’m completely blind as to what’s happening in my account. Not being able to monitor transactions, balances, or access my banking information is extremely worrying and stressful. This is extremely frustrating, especially for a banking app where reliable access is critical. RCBC really needs to address compatibility and login issues affecting users after device upgrades. ### 1/5 — WORST *2026-05-01, version 26.2.2* This is the worst Banking App. How many times must you send codes and end up with error. Each attempt will require a code and after a long process you will just say error! Seriously? You are a big bank and you cant afford experts to fix your app! I encountered this problems many times over and despite the complaint it’s always the same! WORST! ### 1/5 — Worsening *2026-04-27, version 26.2.2* Despite ongoing updates, the app still can't fix the frustrating glitch that causes my biller info to vanish from favorites—it’s really disappointing! ### 1/5 — fix it *2026-04-26, version 26.2.2* since your last update me or my wife have not been able to sign in it’s been 3 days now , fix it ## Most praised reviews (10 highest-rated) ### 5/5 — Rcbc Pulz experience *2026-01-26, version 26.1.1* I love the app!! I only use it though for my cc. So my review might be very subjective! But overall love the convenience with the app. ### 5/5 — Seamless, Secure and Smart banking Experience *2025-07-24, version 11.5.0* RCBC Pulz has completely elevated my digital banking experience. The app is user-friendly, responsive, and packed with features that make everyday transactions fast and hassle-free. From checking balances and transferring funds to paying bills and managing multiple accounts, everything is just a few taps away. I also appreciate the added security features that give me peace of mind when transacting online. Kudos to RCBC for continuously improving the platform and making banking more convenient than ever. Highly recommended! ### 5/5 — Seamless, Secure, and Smart Banking Experience! *2025-07-24, version 11.5.0* RCBC Pulz has completely elevated my digital banking experience. The app is user-friendly, responsive, and packed with features that make everyday transactions fast and hassle-free. From checking balances and transferring funds to paying bills and managing multiple accounts, everything is just a few taps away. I also appreciate the added security features that give me peace of mind when transacting online. Kudos to RCBC for continuously improving the platform and making banking more convenient than ever. Highly recommended! ### 5/5 — This application is working with my iPhone *2024-06-02, version 11.2.1* When I download the application it say's update your all information. After I filled up the information sheet there is an option to reload your documents like passport or driving license, and you have to upload your live video since it was you. The security of this new application is punitive. After you complete the informtion there is an otp sending on your mobile. After the otp there is a message from rcbc tht you reminding that the update will be applied after 24 hours. ### 5/5 — RCBC Pulz *2024-01-31, version 11.0.2* I recently started using the RCBC Pulz app and I couldn’t be more impressed with its functionality and user-friendly interface. The app has made a significant impact on my daily routine, streamlining tasks and providing valuable insights. The developers have clearly put a great deal of thought and effort into creating a top-notch app that caters to its users’ needs. Thanks to its sleek design and powerful features. It’s truly a game-changer and a must-have app for anyone looking to improve their overall digital experience. ### 5/5 — Amazing Digital App *2024-01-31, version 11.0.2* RCBC Pulz has truly redefined and elevated my banking experience. I've been using it for several months now and I couldn't be more pleased with the seamless experience it offers. The intuitive design, coupled with lightning-fast transactions, has made managing my finances not just efficient but enjoyable. I appreciate the attention to detail in ensuring a secure environment for my transactions, providing peace of mind in today's digital landscape. This app has become an indispensable part of my daily routine and I can't recommend it enough for anyone looking for a secure, user-friendly, and feature-packed online banking solution. Kudos to the team behind RCBC for delivering a reliable and feature-rich platform that simplifies my financial life! ### 5/5 — BEST DIGITAL BANK 💯 *2024-01-25, version 11.0.1* RCBC Pulz has truly redefined and elevated my banking experience. I've been using it for several months now and I couldn't be more pleased with the seamless experience it offers. The intuitive design, coupled with lightning-fast transactions, has made managing my finances not just efficient but enjoyable. I appreciate the attention to detail in ensuring a secure environment for my transactions, providing peace of mind in today's digital landscape. This app has become an indispensable part of my daily routine and I can't recommend it enough for anyone looking for a secure, user-friendly, and feature-packed online banking solution. Kudos to the team behind RCBC for delivering a reliable and feature-rich platform that simplifies my financial life! 💯💙 ### 5/5 — Your one stop shop - The ultimate financial app *2024-01-16, version 11.0.1* I am really impressed with the finance app. It provides an excellent user experience and has made managing my finances so much easier. The features are incredibly useful and intuitive, allowing me to track my expenses, set budgets seamlessly. The app's interface is clean and visually appealing, making it a pleasure to use. The notifications and reminders are also very helpful in keeping me on top of my financial goals. Overall, this finance app has exceeded my expectations and I highly recommend it to anyone looking for an efficient and reliable tool for managing their finances. ### 5/5 — The best user friendly app *2024-01-16, version 11.0.0* I really like the menus provided by the app. It is indeed a user friendly. I can hide and show my account balance, I can also manage my funds easily. Now, you can also apply a salary loan via app which is super convenient and a hassle free process. This app also allows me to linked my credit cards so that I can monitor it whenever I want. My most favorite feature of this app is that it waives the charges when you transfer small amount of funds on other banks. Very useful and reliable app! I will recommend it to my friends for sure. :) ### 5/5 — The Ultimate One-Stop Finance Solution *2024-01-10, version 11.0.0* The most comprehensive and user-friendly finance app I’ve ever used. This app has made my financial life incredibly convenient. Here’s why I love it: 1.All-in-One Convenience: 💙💙💙💙💙 It covers everything! From seamless transactions to a wide range of bills payment options, it’s truly one-stop solution. No need for multiple apps - this does it all. 2.Intuitive Interface: 💙💙💙💙💙 The user interface is a dream. Navigating through the app is a pleasure and everything is where it should be. 3.Stress-Free Transactions: 💙💙💙💙💙 Transactions are lightning-fast, and I’ve experienced zero hiccups. Whether I’m transferring funds or paying bills, it’s a stress-free process. 4.Security First: 💙💙💙💙💙 I really appreciate the strong security measures. Knowing my financial info is safe gives me confidence. It’s clear the developers prioritize user security. 5.Excellent Customer Service: 💙💙💙💙💙 The customer support is top-notch. Quick responses and a genuine willingness to help. It’s rare to find such great support in an app. In summary, RCBC Pulz has become my go-to for all things finance. If you’re looking for a one-stop app that makes managing your finances a breeze, this is it. HIGHLY RECOMMENDED! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*