# RCI Member App — Vacation Exchange On the Go!

> Mobile app for managing vacation exchanges, searching resorts, and booking trips. (iPhone/iPad app by RCI, LLC.)

- Source: https://appshunter.io/ios/app/rci-member-app/id1471701308 (this page in markdown: same URL + `.md`)
- Developer: [RCI, LLC](https://appshunter.io/developer/356769395)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 1.30/5 from 732 App Store ratings · 54 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 14 MB
- Languages: English
- Released: 2019-08-11
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/rci-member-app/id1471701308/reviews.md

## What is RCI Member App?

Experience Vacation Exchange On the Go!

The RCI Member App provides easy access for members to manage their Vacation Exchange accounts via a more mobile-friendly Account Dashboard. Search, plan trips and book vacations with ease while on the go! Download the latest RCI Member App, login once to your RCI account(s) and stay signed in whether browsing the RCI Affiliated Resort Directory, accessing your search history with a single touch or making an RCI Weeks® and RCI Points® vacation exchange.

Discover popular RCI destinations, featured timeshare vacations and personalized travel deals via Special Offers. Explore the RCI Affiliated Resort Directory using our advanced search to find your dream RCI vacation. Whether looking for travel ideas, a specific beach club or vacation resort, the RCI Member App now offers an engaging trip planning calendar that lets members enter a date range or see inventory availability by month.

The RCI Member App builds on it’s RCI Affiliated Resort Directory by adding features that support our member’s ability to seamlessly plan the vacation of their dreams on the Go! Stay tuned for continuous improvements. But for now, book your next vacation getaway by downloading RCI’s enhanced travel app TODAY!

Tell us about your experience installing and using the improved RCI Member App. Post your comments below OR communicate with us directly via our Feedback tab in the app Settings menu, under the new My Account Dashboard.

Our latest upgrade includes the following features:
- Biometric Recognition (Fingerprint/Touch ID)
- Persistent Log-in (Remain logged in throughout your journey: search, shop, book!)
- Optimized Search Functionality & RCI Affiliated Resort Directory 
- Personalized My Account Dashboard for Points & Weeks Exchange
- Touch Planning Calendar
- Engaging Navigation and Enhanced User Interface
- Account Notifications           
- In-app Feedback sent directly to RCI
- Location-based Geo Tagging

## Key features

- Vacation exchange account management
- Trip planning and booking
- Resort directory search
- Personalized travel deals
- Biometric login
- Persistent login
- Account notifications

## What do users think of RCI Member App?

Overall sentiment: negative

**Pros**

- 🚀 Faster than previous app
- 💡 Improved search and filter options

**Cons**

- 🐛 Frequent crashes and freezes
- 🔑 Constant login issues
- 🔍 Poor search functionality
- 📱 Incompatible with tablet/iPad screens
- ⏱️ Slow and unresponsive interface

**Commonly reported bugs**

- Search results not loading properly
- App logging users out unexpectedly
- Inconsistent login screens and processes
- Blank/white screens when trying to access features

**Most requested features**

- Allow searching by resort name or location
- Implement 'remember me' functionality
- Improve navigation and back button behavior
- Optimize app for tablet/iPad devices

## Recent user reviews (10 of 54)

All indexed reviews: https://appshunter.io/ios/app/rci-member-app/id1471701308/reviews.md

### 1/5 — Read the reviews: they obviously don’t care

*2024-04-06*

Just skimming the most recent reviews tells you all you need to know. The app is so sloooow you think it is locked up. Lots of nice pictures to look at, as long as you don’t actually want to DO anything. Searching is a joke. This iOS app doesn’t work on an iPhone! Trying to deposit is like pulling teeth. They ask you all kinds of details you couldn’t possibly know, about a resort/week you have already deposited multiple times in the past. Good grief. Do they do any user testing at all? Was this written and maintained by first year interns? What company doesn’t allow special characters in their passwords? Why does logging in to the app not accept a new password just set through their password reset process? Are there really NO properties on St. Thomas? I regret renewing our RCI membership. You can’t even search resorts if you don’t deposit a week first! Talk about a way to turn off members! Seems like the best way generate business would be to show what you’ve got! Nope, not RCI!

### 1/5 — No updates in THREE YEARS? How irresponsible

*2023-10-30*

It’s just remarkable how consistently bad the reviews are.  Nearly 100% bad.  So many that say “I’d rate zero stars if I could”.  It’s just not functional at all and it’s no surprise as you haven’t updated it in 3 years? (And just 4 updates 3-4 years ago, when it was first released?  How can you despise your customers so much that you would spend ZERO resources to improve the customer experience?   All while increasing your fees over the same time period!?

### 1/5 — Typical RCI application - trash!

*2023-09-24*

I just got an iPad and have found all the apps I’ve installed work pretty well and are designed to take advantage of the tablet’s size.  But depend on RCI to have a three year old version that is sized for a phone format.  Is it me - am I missing an iPad version in the App Store.  Why can’t RCI do anything right when it comes to their apps and website.  They’re all terrible but this seems the most inexcusable.  Fire whatever contractors/developers you have and start over!!!

### 1/5 — How can RCI be considered a world class travel company with an app this terrible?!

*2023-06-21*

Like the other people who have invested time to review this worthless app, RCI should scrap this app and the team responsible for developing and supporting it and start from scratch. The only two ways you can successfully research travel options to make travel decisions for the RCI investment we make is via a phone call (the best option, but RCI continues to reduce headcount thinking their online channels are effective… and they're not) and via a PC.  All other options are mostly a waste of time and effort.  A zero stars out of 5!

### 1/5 — It keeps getting worse

*2023-02-13, version 1.0.5*

This is the worst app of all the apps I have on my phone. During this week I have not been able to search for anything. It says to select a region below, and the screen is blank. There are so many other things wrong and I don’t have all night. RCI fees go up every few months so surely you can afford to hire a new IT department.
I wrote this review a long time ago but no one answers. RCI is not worth the dues and fees.

### 1/5 — Slow to load, slow to return results if any at all, poor search capabilities and generally buggy.

*2023-02-08, version 1.0.5*

Sadly, my title says it all. This app is Slow to load, slow to return results if at all, poor search capabilities and generally buggy. Searches leave me with a blank no results screen all too frequently. I’d seriously consider scrapping this version and starting from scratch with a different lead developer. As a new member of RCI this app is woefully unimpressive and moreover it’s proven useless in my efforts to find a vacation destination. All I want to do is find availability in the specific City I’m seeking to visit, not entire regions. Cities such as NYC, but you force me to search an entire region. I have since deleted this app freeing up valuable space. Frustratingly, I made the move the website which is only marginally better. I’m forced to offer a single star zero stars was not an option.

### 1/5 — Terrible App

*2023-01-16, version 1.0.5*

Might be the worst app I’ve ever used. Haven’t used it in a few years and it somehow got worse. On my iPad 1/2 of the screen is not used. Froze up numerous times when trying to load the vacation search. Tried multiple times to run a basic search and never got a return. Just a terrible app. If I was allowed to rate it zero stars I would have.

### 1/5 — Horrible app

*2023-01-13, version 1.0.5*

I keep thinking that they’re going to update this app and make it better because it is not user-friendly whatsoever! You have to keep logging in over and over and God forbid if you push the back button, it takes you right back to the very beginning and you have to start your search all over again. As of right now, I can’t even log into the app or change my password or anything and this is been going on since yesterday. I finally deleted it and I’m trying to re-download it to see if that makes a difference. Do something!

### 1/5 — Slow as molasses, will not stay logged in, & More!

*2022-11-25, version 1.0.5*

This is the most frustrating app!  Even though you check Remember Me it requires login every time and when you want to switch between apps to check on flights or something else it logs you out!
It doesn’t remember your search and keeps going back to the beginning so you have to redo everything. 
It should also allow multi-selection of regions and exchange points.

### 1/5 — Horrible App

*2022-10-31, version 1.0.5*

I have contacted RCI numerous times over the years about how this App boots one off , can’t stay logged in or is totally unresponsive.   Every representative blames “user error”.  They really need to upgrade this terrible App or take it down and hire more people to handle calls. How can a billion dollar company be so callous about listening to their customers?   Doesn’t the low App rating tell them anything, or since they make so much money from raising their fees they just don’t care !

## Frequently asked questions about RCI Member App

### What can I do with the RCI Member App?

The RCI Member App allows you to manage your vacation exchange accounts, search and book vacations, explore the RCI Affiliated Resort Directory, and discover personalized travel deals. It provides a mobile-friendly dashboard for easy access to your account information and booking history.

### Is the RCI Member App free to use?

Yes, the RCI Member App is free to download and use. It offers access to your vacation exchange benefits and travel planning tools without any direct cost to the user.

### What are the key features of the RCI Member App?

Key features include biometric login (Fingerprint/Touch ID), persistent login to stay signed in, optimized resort directory search, a personalized account dashboard for Points & Weeks exchange, a touch planning calendar, account notifications, and in-app feedback submission.

### How does the app help with planning vacations?

The app facilitates vacation planning by offering an optimized search function for the RCI Affiliated Resort Directory, a trip planning calendar to view inventory availability by month or date range, and access to personalized travel deals and featured timeshare vacations.

### What devices is the RCI Member App compatible with?

The app is designed for mobile devices and offers a mobile-friendly experience. While specific operating system versions are not detailed, it is intended for use on smartphones and tablets to manage vacation exchange accounts and book travel on the go.

## Version history (last 5 releases)

### 1.0.5 — 2020-09-12

Routine Bug Fixes and Monitoring tool updates

### 1.0.3 — 2020-04-29

Minor Bug Fixes

### 1.0.2 — 2019-11-17

Routine Bug Fixes

### 1.0.1 — 2019-08-29

We release regular updates to improve your performance. To help, we're adding better analytics to understand how you're using the app and to detect crashing issues so we can quickly resolve them. This way we can make sure you're able to find that next great vacation exchange with ease.

### 1.0.0 — 2019-08-05

No release notes.

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## More apps by RCI, LLC

- [RCI® Ventures magazine app for the iPad®](https://appshunter.io/ios/app/rci-ventures-magazine-app-for-the-ipad/id489512856)

All apps by RCI, LLC: https://appshunter.io/developer/356769395

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
