# rcitymobile — user reviews

> 18 indexed App Store user reviews of rcitymobile by River City Federal Credit Union, rated 4.80/5 from 941 ratings.

- Source: https://appshunter.io/ios/app/rcitymobile/id564365423/reviews
- App overview in markdown: https://appshunter.io/ios/app/rcitymobile/id564365423.md
- Rating breakdown: 5★ 821 · 4★ 73 · 3★ 19 · 2★ 6 · 1★ 22

## What do users think of rcitymobile?

Overall sentiment: neutral

**Pros**

- 👍 Excellent app
- 👍 User-friendly
- 👍 Convenient
- 👍 Love the remote deposit feature

**Cons**

- 🐛 App malfunctions and crashes
- 🐛 Duplicated payments
- 🐛 Login issues
- 🐛 Lack of device compatibility

**Commonly reported bugs**

- Inability to use Apple Pay
- Lack of transaction details
- Invalid login credentials

**Most requested features**

- Easy transfer to other banks
- iPad version
- Keep user signed in

## Most critical reviews (10 lowest-rated)

### 1/5 — Zero stars isn’t an option

*2024-06-14*

They don’t tell you the info you need or where to find it anywhere on any digital resource - hope you don’t realize that at 5:31, or you’re just out of luck all together. I don’t think I’ve had an interaction with this bank that wasn’t frustrating.

### 1/5 — Apple Pay

*2022-09-02, version 9.6.3*

Very unhappy to not be able to use Apple pa 🥲

### 1/5 — App malfunction

*2021-04-10, version 8.0.3*

I’m so done with this credit union.  I have an account here and with another credit union.  The other credit unions app is ALWAYS available to me.  This one works when it wants to!   I’m so tired of getting “bad request” the majority of the time I try logging in.  So frustrating.

### 1/5 — Duplicated payments

*2020-09-18, version 8.0.2*

I keep getting errors when I make a bill payment.  I get “bad request” I submit again then get duplicate request.  This happens will all my mobile bill payments.

### 1/5 — Won’t let me in

*2019-01-26, version 8.0.0*

I’ve logged in on my computer multiple times. I know my username and password. But this dumb app keeps saying it’s invalid. Basically useless to me. (Yes I have deleted it and reinstalled it. Still nothing)

### 1/5 — Application Not Supported

*2015-07-16, version 4.4*

I have a iPhone 5s on firmware 8.4. This application doesnt run on my iphone

### 1/5 — Terrible app

*2015-02-06, version 3.3.7*

This app is rather flakey. Although prompted to download onto my iPad, I get an error that my device is not supported. iPads have been around for some time now, so why isn't there a compatible app developed. iPhone is not much better.

### 1/5 — Work to be done.

*2012-10-07, version 2.2*

I'm not seeing any numbers only codes. I know the app is new so I will be continually checking for an update to fix this issue. Hope to see it up and running soon, until then 1 star because it's useless at this point.

### 2/5 — Simple misses

*2012-10-13, version 2.2*

Make ipad version and make app keep you signed in..

### 5/5 — Rivercity bank

*2023-09-05*

Excellent

## Most praised reviews (8 highest-rated)

### 5/5 — Happy!

*2023-04-24*

I love my bank! Very helpful and understanding of my needs. 
Great people with a heart!!

### 5/5 — Convenient

*2022-01-11, version 8.0.3*

Liver the app & online banking

### 5/5 — Yes

*2021-08-01, version 8.0.3*

It went well and I like this feature on this app .

### 5/5 — Good app

*2020-12-17, version 8.0.3*

lol excellent app just wish i could transfer easily to  other banks like usaa does

### 5/5 — User friendly

*2020-11-19, version 8.0.3*

I’ve been with Rcitymobile for many years. They never disappoint

### 5/5 — Love it!

*2020-08-05, version 8.0.1*

I find the app easy to understand and use, even though I am legally blind.  I love the colors also!   It’s great!

### 5/5 — Name of Business

*2019-10-09, version 8.0.0*

When looking into my Acct for Transaction... 
Very little info available.  No name of Business.

### 5/5 — Rcitymobile ROX

*2013-01-04, version 2.3*

Love the Remote Deposit Capture feature, wow!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*