# RCLS Go — user reviews

> 23 indexed App Store user reviews of RCLS Go by Ramapo Catskill Library System, rated 1.80/5 from 37 ratings.

- Source: https://appshunter.io/ios/app/rcls-go/id6475780498/reviews
- App overview in markdown: https://appshunter.io/ios/app/rcls-go/id6475780498.md
- Rating breakdown: 5★ 5 · 4★ 0 · 3★ 2 · 2★ 7 · 1★ 23

## Newest reviews (6 of 23)

### 1/5 — Won’t open / crashes

*2024-06-13*

I’ve installed, deleted, and reinstalled 5-6 times and it wont even open. The app was working until about 3 weeks ago. So essentially it’s useless.

### 1/5 — Frequent user

*2024-06-08*

At first the app was amazing! Over the last two weeks it has been nothing but glitches. Please update

### 1/5 — App won’t open

*2024-05-29*

The app won’t open.  I tried to reinstall but it still wont open

### 1/5 — App Crashes

*2024-04-07*

The app consistently freezes when attempting to place a hold on a book, rendering it unusable. 📚❌

### 1/5 — Can’t use app without enabling notifications

*2024-02-18*

As another reviewer noted you can’t get past the non stop pop up asking you to enable notifications. Click not now and the box will keep popping up. App going in the trash.

### 1/5 — Must enable notifications

*2024-02-15*

It keeps asking me to enable notifications. The message will keep popping up making it impossible to use the app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Bug after bug

*2026-07-07*

First the app crashed when you tried to do anything on it and now you can’t see if a book/ebook etc is available, how many holds on it, where is it … all it shows is to add a list..

### 1/5 — Very disappointing

*2026-07-02*

I have had to delete and reinstall this app several times as it keeps crashing. I can’t even get it to open at this time. Very frustrating.

### 1/5 — Needs more bugs fixed

*2026-07-01*

Crashes at random

### 1/5 — Needs improvements

*2026-05-13*

I have to load and reload this app dozens of times to accomplish just signing in. Reserving books takes a patient person with the constant crashing

### 1/5 — Bizarre and user-unfriendly

*2026-01-28*

This app worked great for me until today, when it just decided it would not open up, period. First it just wouldn’t recognize me, wouldn’t let me sign in, didn’t show my card or books I have on reserve, and now I can’t access ANYTHING, just get a blank screen. I deleted the app and reinstalled it—still nothing. DISLIKE!!!

### 1/5 — Broken

*2025-12-14*

Placing a hold just closes the app. Been going on for months

### 1/5 — Needs to stop crashing

*2025-10-30*

This app was great when it first launched. Now it crashes whenever I try to place a book on hold. The images of the books are gone. The seamlessness of the app is gone. I’m not sure what changed, but even the update we had today, didn’t do anything to change the issues.

There is never any kind of announcement on the app, notifying users that there is an issue and IT is aware and ready to use it.

### 1/5 — Ever

*2025-06-27*

Will this app ever work correctly? This is the only app I’ve ever had that is impossible to sign into.

### 1/5 — Freeze

*2025-06-06*

This app is terrible to try and get into. When you do get the chance to sign in, it freezes after inputting the second number and freezes.

### 1/5 — App Doesn’t Work

*2024-07-07*

I’ve updated to the new app and deleted and reinstalled the app. It pops up and closes again. Doesn’t work at all.

## Most praised reviews (7 highest-rated)

### 5/5 — The developer fixed the bug!

*2026-06-27*

Finally works without crashing.

### 5/5 — Great App!

*2024-10-06*

This app truly enhances the library experience! While it had some bumps early on, which is to be expected with a complete overhaul, it’s now running smoothly and delivering fantastic features. From easy catalog searches to digital resources, it’s a must-have for anyone using RCLS libraries. Go RCLS!

### 3/5 — Back arrow

*2024-08-23*

The back arrow is often almost impossible to activate

### 3/5 — Doesn’t tell your position in Libby holds

*2024-02-29*

The app doesn’t let you know what your position is in Libby holds. It also doesn’t have the What’s Available category.

### 2/5 — Needs some improvement

*2026-06-29*

App crashes when trying to put a book on hold, no support options to report this bug so I’m writing this review in hopes it will be fixed!
It is also very slow to start up and no autocorrect when searching for a book title.

### 2/5 — App ok, needs improvements

*2025-03-06*

This app constantly closes on its own. Also you have to enter your library card and password almost every time you open the app. There should be a way to save the login and password.

### 2/5 — holds

*2024-03-29*

hi, when i click “place hold” it throws me out of the app and restarts so i can’t put any books on hold. please fix because i can’t go to the library everyday and there’s no other way to save books for myself. thanks!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*
