# RCM - RecoveryConnect Mobile

> Mobile app for field agents to manage repossession assignments and asset recovery. (iPhone/iPad app by MBSi Capital.)

- Source: https://appshunter.io/ios/app/rcm-recoveryconnect-mobile/id1475541895 (this page in markdown: same URL + `.md`)
- Developer: [MBSi Capital](https://appshunter.io/developer/798995207)
- Category: Business
- Price: Free
- Rating: 1.10/5 from 34 App Store ratings · 16 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.6 · 55 MB
- Languages: American English
- Released: 2020-07-08
- Data updated: 2026-08-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/rcm-recoveryconnect-mobile/id1475541895/reviews.md

## What is RCM?

Equip your field agents with real-time repossession assignment information with RCM. Having case data at your fingertips helps agents mitigate risk by avoiding wrongful repossessions and quickly updating the status of the unit to On Hook. After marking On Hook, agents can go through the asset recovery process when it's safe and convenient.  

RCM mapping allows drivers to easily scan custom icons to efficiently run addresses, provide one-tap updates, set pick-up locations and recover more units. Quickly create and store filters to drill your map down into what is important to your agency.  Each asset recovery form captures condition information and photos that automatically creates a Condition Report that is submitted to the client.  

With RCM, you can: 
	• Customize map icons  (Pro)  
	• On-Hook collateral in one quick push of a button 
	• Streamlined Asset Recovery process for quick condition, photos, and personal property reporting 
	• View real-time case information and addresses 
	• Quickly search your map (Pro) 
	• Mark “Favorite” cases for quick access 
	• Filter cases to efficiently run addresses 
	• One-tap quick updates 
	• Auto generated geo-updates 
	• Work your To Do list to capture quick condition reports of recovered units

## Key features

- Real-time repossession assignment data
- Risk mitigation for wrongful repossessions
- On-Hook status updates
- Streamlined asset recovery process
- Mapping with custom icons
- Automated condition reports with photos
- Quick search and filtering

## Recent user reviews (10 of 16)

All indexed reviews: https://appshunter.io/ios/app/rcm-recoveryconnect-mobile/id1475541895/reviews.md

### 1/5 — Doesn’t work anymore

*2026-06-22*

This platform should just be discontinued!! It’s horrible to work with. I have to uninstall and install on a daily basis. Still won’t work 90% of the time.

### 1/5 — HORRIBLE

*2026-06-12*

This app is complete GARBAGE! It never works properly. It has to be uninstalled/reinstalled almost daily just to hopefully get it to work. It buffers and take FOREVER to load or do anything. All banks need to just get away from this absolute waste of time.

### 1/5 — GARBAGE!

*2026-05-15*

GARBAGE APP! Crashes out almost everytime!

### 1/5 — Do away with rcm

*2026-05-13*

I really wish the remaining lienholders would stick to RDN, it will make our industry a lot better. This app, this whole process of rcm is a headache.

### 1/5 — Not productive

*2024-12-26*

This is so counter productive. Waste of time and money.

### 1/5 — Garbage

*2024-08-06*

Nobody likes this app and it causes nothing but headaches. Whoever designed this app needs to be fired and blacklisted from ever creating again! Really wish I could give negative stars!

### 1/5 — Trash

*2023-07-26*

This app is trash. Always crashing and server errors.  Can you not make good app ? Other apps seem to have figured it out why can’t RC

### 1/5 — Rcm

*2023-01-31*

App keeps crashing after I mark it on hook!

### 1/5 — Worst app ever for repo biz

*2022-07-21*

This is the worst app for the repo biz. 
Certain pictures certain way not dealing with the elements of heat and phone dying spending too much time in the heat. The process of it is not in favor of the repo team favorites the banks. I really wish RDN had an app.

### 1/5 — Worst!

*2022-04-30*

Simply bad. Not at all user friendly.

## Frequently asked questions about RCM

### What is RCM used for?

RCM is a business application designed to equip field agents with real-time repossession assignment information. It helps agents mitigate risk, update unit status, and manage the asset recovery process efficiently.

### Is RCM available on multiple devices?

Yes, RCM is available for both iPhone and iPad, allowing field agents to access critical data on their preferred Apple devices.

### How does RCM help with asset recovery?

RCM streamlines the asset recovery process by allowing agents to quickly update statuses, capture condition information and photos, and generate Condition Reports automatically submitted to clients.

### What are the Pro features in RCM?

The Pro features in RCM include the ability to customize map icons and quickly search your map. These enhancements are designed to improve efficiency for agencies.

### How often is RCM updated?

The latest version of RCM is 3.0.48, and it was last updated on March 2, 2026. This indicates a commitment to ongoing development and improvements.

### What is the user rating for RCM?

RCM has a user rating of 1.1 stars based on 28 ratings. This suggests that users have had significant issues with the application.

### Does RCM have ads?

No, RCM does not contain advertisements. The application is free to download and use without any ad interruptions.

### What is the age rating for RCM?

RCM has an age rating of 4+, making it suitable for a wide range of users. This indicates that the content is generally considered appropriate for young children.

## Version history (last 5 releases)

### 3.0.56 — 2026-08-03

This update includes performance improvements, bug fixes, and usability enhancements for a more reliable experience. It also introduces photo attachments for case updates and workflow improvements to enhance productivity.

### 3.0.55 — 2026-06-29

Squashing bugs and improving the app experience.

### 3.0.54 — 2026-06-18

Bug fixes and enhancements.

### 3.0.53 — 2026-06-02

3.0.51 replica

### 3.0.52 — 2026-06-01

Bug fixes including React Native lower priority fixes, and customer logged issue related to icons on the map. Enhancements to On Lot functionality and UX for required fields.

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## More apps by MBSi Capital

- [Repo Ninja](https://appshunter.io/ios/app/repo-ninja/id798995204)
- [MMA 2.0](https://appshunter.io/ios/app/mma-20/id1498986776)

All apps by MBSi Capital: https://appshunter.io/developer/798995207

## Related topics

[rcm](https://appshunter.io/ios/topics/rcm) · [rcmobile](https://appshunter.io/ios/topics/rcmobile) · [recovery connect](https://appshunter.io/ios/topics/recovery-connect) · [rc mobile technician](https://appshunter.io/ios/topics/rc-mobile-technician) · [rmobility pro asso](https://appshunter.io/ios/topics/rmobility-pro-asso)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-05.*