# RCN Mobile

> Mobile utility for RCN customers to manage their accounts and services. (iPhone/iPad app by RCN Telecom Services, LLC.)

- Source: https://appshunter.io/ios/app/rcn-mobile/id610411414 (this page in markdown: same URL + `.md`)
- Developer: [RCN Telecom Services, LLC](https://appshunter.io/developer/610411417)
- Category: Utilities, Business
- Price: Free
- Rating: 1.90/5 from 29 App Store ratings · 50 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.2 · 10 MB
- Languages: English
- Released: 2013-04-23
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/rcn-mobile/id610411414/reviews.md

## What is RCN Mobile?

RCN Mobile allows customers to manage RCN accounts from iPhone and iPad devices easily and securely.

RCN customers can manage their RCN account easily and securely with the following functionality:

Pay your RCN Bill
Where's My Tech?  Check the status of your tech's arrival time! 
View Account Balance
View Bills
Enroll in AutoPay
Enroll in Paperless Billing
Check Recent Calls made by your RCN phone
Update Billing Address
Update Contact Email Address
Update Security Information 

The features on this application are only available to RCN customers or those pending a RCN installation.

©2022 RCN Telecom Services, LLC. All rights reserved

## Key features

- Pay RCN Bill
- Track Technician Arrival
- View Account Balance
- View Bills
- Enroll in AutoPay
- Update Contact Information

## Recent user reviews (10 of 50)

All indexed reviews: https://appshunter.io/ios/app/rcn-mobile/id610411414/reviews.md

### 1/5 — terrible

*2023-01-27, version 4.1.1*

I’ve had to reset my PW 3x bc it keeps telling me my info is incorrect. This happened for 3 months now every time I try to pay my bill. Also, when I finally get logged in I have to re enter my payment info. why can’t it save that information?

### 2/5 — Paperless Billing?

*2022-10-28, version 4.1.1*

Really frustrated about the paperless billing feature. I don’t know how many times I’ve selected to enroll in paperless billing on both the website and the app. I’ve even called customer service to be sure I am enrolled. However, it keeps reverting back to not enrolled. Not sure if this is a database issue or not. I’ve kind of given up on this aspect. Unfortunate that this bug exists. Imagine how much the company would save in paper costs and postage if this feature actually worked on the app and website.

### 1/5 — “Some server error occurred”

*2022-10-23, version 4.1.1*

The app doesn’t work and I can’t do the one thing the app usually can do: pay my bill.

### 1/5 — Lackluster

*2022-05-21, version 4.1.1*

I already miss Wow. The RCN app and website are nearly useless. Great, I can pay my bill. That is it.

### 5/5 — Simple and user friendly app

*2022-04-01, version 4.1.0*

I had good experience using app.  It’s simple to use and I was able to accomplish what I wanted to do.  Thanks.

### 1/5 — App is lackluster plus phone number in app leads to a adult hotline

*2022-03-31, version 4.1.0*

Other internet providers apps let you see what’s connected to your network, see the data usage and even send a refresh signal to your modem. All this app allows you to do is check your monthly bill. Also the phone numbers in their Terms of of Conditions brings you to a adult hotline. Very unprofessional. I called customer service from a number on Google and they didn’t care when I brought forward this issue. I wish I could give a 0 star review

### 1/5 — Rubbish

*2022-02-28, version 4.1.0*

The most stupid and convoluted app I have experienced. Enough said.

### 5/5 — You can not copy/paste.

*2022-02-21, version 4.1.0*

There was a very, seemingly purposefully, bad design where you couldn’t paste text in to the app. Always a assumed it was to try and force you to set up auto pay. But after literally YEARS of this they changed the app and low it works. So 5 stars to you RCN… err I mean Astound I guess?

### 1/5 — no list of calls and no billing statements through out the length of service

*2022-01-30, version 4.1.0*

app does not give all accurate phone calls going and incoming nor the timing of calls placed are accurate all billing statements should be available through the service year

### 1/5 — Scum

*2022-01-29, version 4.1.0*

Scum that runs RCN basically asked Apple to delete all the bad ratings but what they don’t realize is that I’ll come right back they deliver the handicap this apps that you have no other option but to turn on auto pay this is a fact no matter what support says in the comments. You will also find this out for yourself once you download the app.

## Frequently asked questions about RCN Mobile

### What can I do with the RCN Mobile app?

The RCN Mobile app allows RCN customers to manage their accounts securely. You can pay your RCN bill, view your account balance and past bills, enroll in autopay and paperless billing, check the arrival time of your technician, and update your billing address and contact information.

### Is the RCN Mobile app free to use?

Yes, the RCN Mobile app is free to download and use for RCN customers. There are no additional charges for managing your account through the application.

### Who is eligible to use the RCN Mobile app?

The features within the RCN Mobile application are exclusively available to current RCN customers or individuals who are pending an RCN installation. You must have an active RCN account to access the full functionality.

### Can I check my recent phone calls with this app?

Yes, the RCN Mobile app provides functionality to check recent calls made by your RCN phone service. This feature helps you keep track of your call history directly from your mobile device.

## Version history (last 1 release)

### 4.1.1 — 2022-04-05

The latest version contains bug fixes and performance improvements

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## More apps by RCN Telecom Services, LLC

- [RCN2Go](https://appshunter.io/ios/app/rcn2go/id886758566)
- [RCN Business Office Mobility](https://appshunter.io/ios/app/rcn-business-office-mobility/id935755166)
- [Wave Cloud Phone](https://appshunter.io/ios/app/wave-cloud-phone/id1058524156)
- [Wave Smart Home](https://appshunter.io/ios/app/wave-smart-home/id1247668216)
- [Grande Office Mobility](https://appshunter.io/ios/app/grande-office-mobility/id1391853268)

All apps by RCN Telecom Services, LLC: https://appshunter.io/developer/610411417

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*