# RControl — user reviews > 63 indexed App Store user reviews of RControl by M2M Services Ltd, rated 4.80/5 from 3,884 ratings. - Source: https://appshunter.io/ios/app/rcontrol/id1463597829/reviews - App overview in markdown: https://appshunter.io/ios/app/rcontrol/id1463597829.md - Rating breakdown: 5★ 3,487 · 4★ 224 · 3★ 62 · 2★ 33 · 1★ 78 ## What do users think of RControl? Overall sentiment: neutral **Pros** - 🚀 Fast and easy to use - 🔒 Secure and reliable - 👍 Convenient remote access **Cons** - 🐛 Connectivity issues and app crashes - ⏱️ Slow response times - 🔍 Lack of status indicators **Commonly reported bugs** - Login/password reset problems - Sync with panel issues - Freezing and unresponsiveness **Most requested features** - Stay mode arm/disarm option - User activity logs - Customizable zone display ## Newest reviews (14 of 63) ### 2/5 — Not working properly *2026-08-18, version 3.56* App not working properly ### 3/5 — Basic *2026-06-06, version 3.55* There could be more features in the app. Seeing a more detailed history, the option the arm as “stay” through the app. ### 2/5 — A step backwards *2026-05-21, version 3.55* This last update was a step backwards if you have more than one system they get mixed up your different areas sometimes show the name sometimes they don’t I hope developer addresses this issues ASAP ### 2/5 — Needs work *2026-05-11, version 3.55* Constantly hanging up, not syncing with panel even when selecting sync with panel. Will show disarming when system is armed. Slider switch is a pain in the arse. Needs work ### 3/5 — False open close signals *2026-04-25, version 3.55* Very annoying to receive false open and close signals and sometimes neither received ### 4/5 — Great App *2026-04-16, version 3.55* Works excellent except when radio towers are down. They were down for a couple days, not storm related. All is well, but they should at least update users when this activity is active. ### 4/5 — Scaling is Off *2026-04-10, version 3.55* On iPhone 16 with IOS 26.4.1 and zoomed display on, the circles on the main screen get cut off ### 4/5 — Is the system down? *2026-04-04, version 3.55* Is the system down? ### 4/5 — Great app but would like notification for alarm on/off *2026-03-30, version 3.54* App works well overall. We would like to have they option to receive notification in iOS for when alarm is turned on and off. Helps to alert us if someone comes home or leaves in a family setup with multiple users. Thanks! ### 2/5 — Doesn’t work with Shortcuts app *2026-01-28, version 3.54* Most apps like this work well with the iOS Shortcuts app. This one tries to. It has one shortcut to “open door” with an input of a “serial number”. I have one serial number but two doors. When I run the shortcut with the serial number nothing happens lol ### 3/5 — Could be better. *2026-01-13, version 3.52* This review is for MN02-LTE-M-AV using RControl. I would like to see faster connectivity when refreshing and loading the app, as sometimes the app gets in a “stuck” state. I would also like to see the connectivity state or some data about the strength of the signal. Basically, I want confirmation the app is connected with a status somewhere saying connected. ### 3/5 — La mise à jour de l’état d’armement est souvent longue *2025-09-09, version 3.51.2* Est-ce que c’est normal? ### 2/5 — Abysmal Update *2025-08-09, version 3.51* New whiz bang UI update defeated by slow, clunky, glitchy software. Can I opt out of New and Improved and roll back to Ugly but Functional? ### 4/5 — Zone info *2025-07-05, version 3.50.2* Don’t want to see all the zones on the main screen. Too easy to accidentally disable one. Can’t configure to not show them. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible App *2026-05-28, version 3.55* Where did the review I just wrote go? ### 1/5 — Left with no teleco for days *2026-04-05, version 3.55* App is slow lacks features previous app offered teleco frequent loss. Not easy to reset ### 1/5 — Dysfunctional *2026-04-05, version 3.55* Alarm system only works remotely via app about 50% of the time. This renders it unreliable and largely worthless ### 1/5 — Totally unresponsive *2026-04-04, version 3.55* App is slow and won’t connect or even give an error message ### 1/5 — No support *2026-04-04, version 3.55* What was told to us there was an outage and the alarm company said it was the app”s fault and that the developers had yet to fix it. Been out for three days now. ### 1/5 — Never works *2026-03-05, version 3.54* Always says « device not connected » ### 1/5 — Awful application *2025-09-17, version 3.51.2* The application is very slow, it doesn’t work with Alexa ### 1/5 — Works poorly *2025-06-06* I have used the same username and password for the past year and now it tells me it’s incorrect. The alarm has been tripped on and I can’t do anything about it. I try to access my account and it tells me to contact the installer. Poorly designed **Developer response:** We’re sorry for the trouble you're experiencing. If you're being asked to contact the installer, it's likely your account has been locked or disconnected for security reasons. Alternatively, you can write to support@m2mservices.com - we will be happy to help you. ### 1/5 — Features *2025-04-04, version 3.49* Does display user name. Cannot add user from app. ### 1/5 — Very buggy doesn’t allow setup *2024-09-29, version 3.46* Just got the system that works with this. I go to « sync with panel » and the countdown starts at about 2 minutes. But then ends in 2 seconds. Tried uninstalling and reinstalling. Didn’t work. Worthless app. ## Most praised reviews (10 highest-rated) ### 5/5 — Very easy *2026-07-28, version 3.55* Love how simple it is I can turn on and off straight from my car and walk in the store right away thanks ### 5/5 — Good easy to use *2026-06-02, version 3.55* Very good app easy to learn and use ### 5/5 — Carr residence *2026-04-04, version 3.55* Why do I have to sign in every other time I use the remote arming and disarming ! This is getting very disturbing ! HELP ! Please ### 5/5 — I love my alarm system *2026-03-24, version 3.54* All is well. ### 5/5 — RControl *2025-08-30, version 3.51.2* For years I have enjoyed the confort and ease of the use of this app., great asset to my home ### 5/5 — Feeling secure *2025-08-18, version 3.51.1* We used to have Xfinity home. We moved into a new home, we waited a few months to get a security system. We chose NCA using RControl. I use my iPad to set it at night, i set it when I leave and disarm it when I return from my car. I love being able to set it and disarm it from anywhere! We are extremely please. ### 5/5 — RControl review *2025-07-14, version 3.50.3* We trust RControl. Never a minutes trouble. Easy to operate. ### 5/5 — Timely response to my issues *2025-06-09, version 3.49* I was having some issues with the app recently. I emailed them and they were able to solve my problem easily without issues. Other than that, the app works well ### 5/5 — Disarming *2025-05-23, version 3.49* I’m having an issue with the app. When I got to disarm it on my keypad but then my keep pad goes back into arming mode again. ### 5/5 — Simple! secure! turns your old alarm into a smart system *2025-01-22, version 3.46* I installed this in my home and my cottage, so simple, works great! I can arm and disarm from anywhere in the world, get notifications, bypass zones… didn’t have to replace my existing system at all. Simple add-on. Perfect! And I got rid of my old home phone line.👍 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*