# re8me — Improve customer service. > Customer feedback and text marketing tool for businesses to improve service and drive repeat business. (iPhone/iPad app by iTe3n Ventures LLC.) - Source: https://appshunter.io/ios/app/re8me/id1474050082 (this page in markdown: same URL + `.md`) - Developer: [iTe3n Ventures LLC](https://appshunter.io/developer/1474050081) - Category: Business, Utilities - Price: Free - Rating: 5.00/5 from 1 App Store ratings - Age rating: 4+ - Requires: iOS 9.0 · 13 MB - Languages: English - Released: 2019-08-16 - Data updated: 2026-06-22 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/re8me/id1474050082/reviews.md ## What is re8me? Re8me provides businesses with simple and transparent customer feedback about their employees. This feedback is used to evaluate employee performance and as a coaching tool to improve customer service. Re8me also enables businesses to have constant contact with customers using text messaging at a fraction of traditional marketing costs. Send a thank you note, promo code or coupon and generate repeat business. You’ll also be able to proactively address negative ratings thereby making bad reviews on social media channels a thing of the past. HOW DOES RE8ME WORK? Sign up your business to re8me and send text messages to your employees inviting them to download the re8me App onto their smartphones or store tablet. CUSTOMER SERVICE + RATINGS = SIMPLE FEEDBACK Upon completion of service, employees ask customers to rate their performance on re8me. The entire process takes just a few seconds and is entirely anonymous. The re8me App collects customer feedback in real-time. SIMPLE FEEDBACK + COACHING = BETTER SERVICE Results are shared with employees and used as a coaching tool to improve service standards. BETTER SERVICE + CONSTANT CONTACT = REPEAT BUSINESS Re8me also enables businesses to text message customers. You can text a simple thank you note or SMS promo codes and promotional offers. Customers that give low ratings can be proactively contacted to resolve their problem before they take to social media or online review sites. REPEAT BUSINESS + REDUCED COSTS = YOUR BUSINESS SUCCESS STORY Better service standards and constant customer contact efforts increase repeat business, attract new customers and decrease training & marketing expenses. Generate more revenues, decrease operating costs and become more profitable. Download the re8me App today and share your business success story. Q&A: - Who is the target audience? Employees of companies using the web app. - How do users obtain an account? The employer set up their account. - Is this app meant for internal distribution in your own company, in the company of one target client, or in multiple target clients’ companies? Multiple target clients - If this app is meant for internal distribution, will the app be accessible by both internal and external partners? Or will it be exclusive to in-house employees? both internal and external. ## Key features - Anonymous customer feedback collection - Employee performance evaluation - Customer service coaching tool - Direct customer text messaging - Promo code and coupon distribution - Proactive negative review management ## Frequently asked questions about re8me ### What is re8me used for? re8me is used by businesses to collect anonymous customer feedback on employee performance, which serves as a coaching tool. It also enables businesses to send text messages to customers for marketing and to address negative feedback proactively. ### How do employees get an account for re8me? Employers set up the accounts for their businesses. Employees are then invited by their employer to download the re8me app onto their smartphones or store tablets. ### Can re8me be used for multiple clients? Yes, re8me is designed for distribution to multiple target clients, allowing businesses to manage feedback and communication across different customer bases. ### Is re8me accessible to external partners? Yes, the re8me app is accessible to both internal employees and external partners who interact with customers and provide service. ### What kind of feedback does re8me collect? re8me collects anonymous customer feedback specifically on employee performance after a service interaction. This feedback is used to evaluate and improve customer service standards. ### How does re8me help with customer retention? By improving customer service through feedback and coaching, and by enabling direct customer contact via text for thank you notes or special offers, re8me aims to increase repeat business. ### Can re8me help manage online reviews? Yes, re8me allows businesses to proactively contact customers who have given low ratings. This can help resolve issues before they are posted as negative reviews on social media or online review sites. ### What devices support the re8me app? The re8me app is supported on iPhone, iPad, and iPod devices, making it accessible for employees across various Apple mobile devices. ## Version history (last 1 release) ### 1.2.1 — 2020-10-23 Corrected wording on popover. ## Apps similar to re8me | App | Rating | Price | Category | | --- | --- | --- | --- | | [OFC Conference](https://appshunter.io/ios/app/ofc-conference/id972591189) | 5.0 (4) | Free | Business | | [Informa Markets Events](https://appshunter.io/ios/app/informa-markets-events/id1614002642) | 1.4 (23) | Free | Business | | [IsaPulse](https://appshunter.io/ios/app/isapulse/id904383614) | 3.9 (11) | Free | Business | | [RentALL Space](https://appshunter.io/ios/app/rentall-space/id1514814285) | 1.0 (1) | Free | Business | | [TheWeddingly](https://appshunter.io/ios/app/theweddingly/id1516997426) | 1.0 (2) | Free | Business | | [Spokane 311](https://appshunter.io/ios/app/spokane-311/id1481056408) | 1.4 (44) | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-22.*