# Reading 311 — The Official City App > Connect to city services, report issues, and get updates. (iPhone/iPad app by City of Reading, Pennsylvania.) - Source: https://appshunter.io/ios/app/reading-311/id6502635892 (this page in markdown: same URL + `.md`) - Developer: [City of Reading, Pennsylvania](https://appshunter.io/developer/1746274628) - Category: Utilities, Productivity - Price: Free - Rating: 1.80/5 from 9 App Store ratings · 8 written reviews indexed - Age rating: 4+ - Requires: iOS 16.6 · 43 MB - Languages: Australian English, Afrikaans, Albanian, Amharic, Arabic, Armenian, Azerbaijani, Bangla, Bosnian, Bulgarian and 61 more - Released: 2024-05-14 - Data updated: 2026-08-23 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/reading-311/id6502635892/reviews.md ## What is Reading 311? English The City of Reading Pennsylvania is offering our residents and visitors a free new app that puts the power of city services right in your pocket 24/7/365. Connect directly to our City staff. Receive notifications and announcements regarding City of Reading services and events. Report trash issues, property concerns, permit inquiries, street, pothole, and sewer line problems, among other City related matters. Ask questions. Obtain status updates. Download now for free! Spanish La ciudad de Reading Pennsylvania ofrece a nuestros residentes y visitantes una nueva aplicación gratuita que pone el poder de los servicios de la ciudad directamente en su bolsillo las 24 horas del día, los 7 días de la semana, los 365 días del año. Conéctese directamente con nuestro personal de la ciudad. Reciba notificaciones y anuncios sobre servicios y eventos de la Ciudad de Reading. Informar problemas de basura, inquietudes sobre la propiedad, consultas de permisos, problemas de calles, baches y líneas de alcantarillado, entre otros asuntos relacionados con la Ciudad. Hacer preguntas. Obtener actualizaciones de estado. ¡Descárgalo ahora gratis! ## Key features - Report city issues (trash, potholes, permits) - Direct connection to city staff - Receive notifications and announcements - Request status updates - Ask city-related questions ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/reading-311/id6502635892/reviews.md ### 1/5 — Broken *2026-02-23* Will not open! ### 2/5 — Subpar, like the city itself *2025-03-16* I do like the existence of this app for ease of submitting issues. But the app is so underwhelming. First, it is far inferior to the previous app provided by PublicStuff. You know, the one that randomly stopped working one day with no advanced notice from the city and was then finally replaced months later with this. This new app constantly logs me out and constantly has errors which prevent submitting new tickets. The biggest problem is the lack of transparency once submitted. The city frequently misses SLAs. The managers, I’m assuming, of whatever department these various requests get assigned to are too lazy to write a few word response with the outcome. Was the ticket closed with no action? Was it closed because someone actually did their job and completed the request? I guess you gotta go look at the original reported issue in-person to figure that out. This app is overall as lame as the city itself. Honestly someone should submit a RTK to look into the selection process, cost difference, and parties who were involved in deciding to switch to this app. ### 1/5 — 0 stars *2024-11-07* 0 stars. This app gets the same amount of stars the city gets. “Oh let’s create something and then not maintain it!” …that is the mentality of the city in a nutshell. The city is a joke, the app is a joke and the irony is none of it is funny. ### 1/5 — No submission *2024-08-08* It will not allow me to submit anything. Keeps failing ### 1/5 — Horrible app *2024-07-31* Worst app ever. Never works never ### 1/5 — Terrible *2024-07-21* Cannot get the app to work at all on the iPhone that I have sent several messages about this problem. Still not working. ### 4/5 — Buggy *2024-07-06* When clicking “service request” and in the “list” section, it says “please check your connectivity”. When I already have my Wi-Fi on. You can’t see the information when you want to click on the page but only when you first view it. It would be nice if there was a small description about each service request listed so that you know what each of them are — you would have a better understanding of what it is so you are able to request it knowing you know what that is. ### 1/5 — It’s very buggy *2024-07-02* It’s buggy. Keeps asking me to login even after I already logged in about 50 times. Let me know when it’s fixed. ## Frequently asked questions about Reading 311 ### What city services can I access through Reading 311? Reading 311 allows you to report various city issues such as trash problems, property concerns, permit inquiries, street and pothole issues, and sewer line problems. You can also ask questions and get status updates on your reports. ### Is Reading 311 available on all devices? Reading 311 is supported on iPhone, iPad, and iPod devices, making city services accessible on Apple mobile devices. ### How often is Reading 311 updated? The app was last updated on May 27, 2025, with version 2025.5.1, indicating active development and maintenance by the City of Reading Pennsylvania. ### What is the age rating for Reading 311? Reading 311 has an age rating of 4+, making it suitable for a wide range of users, including children, to access city information and services. ### What do users think of Reading 311? Based on 7 ratings, Reading 311 has an average rating of 1.6 stars. User feedback may indicate areas for improvement in functionality or user experience. ### Does Reading 311 have ads? No, Reading 311 does not contain advertisements. It is a free application provided by the City of Reading Pennsylvania without any ad interruptions. ### Can I get notifications from Reading 311? Yes, Reading 311 provides notifications and announcements regarding City of Reading services and events, keeping you informed about important city updates. ### When was Reading 311 first released? Reading 311 was released on May 14, 2024, making it a relatively new application designed to enhance citizen engagement with city services. ## Version history (last 4 releases) ### 2026.7.2 — 2026-08-09 Bug fixes and performance improvements. ### 2025.5.1 — 2025-05-27 Bug fixes and performance improvement. ### 2025.1.4 — 2025-03-04 The CMS has improved reporting functionality. ### 2024.4.5 — 2024-06-08 No release notes. ## Apps similar to Reading 311 | App | Rating | Price | Category | | --- | --- | --- | --- | | [PPL Electric](https://appshunter.io/ios/app/ppl-electric/id6753018053) | 4.6 (49) | Free | Utilities | | [UGI Utilities Account](https://appshunter.io/ios/app/ugi-utilities-account/id6463613724) | 4.8 (7,636) | Free | Utilities | | [Reading-Berks Self Storage](https://appshunter.io/ios/app/reading-berks-self-storage/id1447477018) | 5.0 (2) | Free | Utilities | | [CALECO CleanMobile](https://appshunter.io/ios/app/caleco-cleanmobile/id1473398519) | 4.7 (4,714) | Free | Utilities | | [My NRG](https://appshunter.io/ios/app/my-nrg/id1368055499) | 3.5 (42) | Free | Utilities | | [Omnilert](https://appshunter.io/ios/app/omnilert/id1472552124) | 4.0 (12) | Free | Utilities | ## Related topics [utica 311](https://appshunter.io/ios/topics/utica-311) · [barrington bulletin](https://appshunter.io/ios/topics/barrington-bulletin) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*