# Reading Cinemas - USA — user reviews > 55 indexed App Store user reviews of Reading Cinemas by Reading International, Inc., rated 4.60/5 from 3,106 ratings. - Source: https://appshunter.io/ios/app/reading-cinemas-usa/id1309914388/reviews - App overview in markdown: https://appshunter.io/ios/app/reading-cinemas-usa/id1309914388.md - Rating breakdown: 5★ 2,615 · 4★ 182 · 3★ 84 · 2★ 57 · 1★ 168 ## What do users think of Reading Cinemas? Overall sentiment: negative **Pros** - ⭐ Favorite theater - 🍿 High-quality food **Cons** - 🐛 Crashes frequently - 🔍 Difficult to navigate - 💳 Payment issues - 🕰️ Slow app performance - 📧 No email confirmation - 🔒 Login problems - 🍔 Concessions ordering not working **Commonly reported bugs** - Incorrect theater selection - Expired tickets - Checkout errors - Seat selection issues - Reward program not functioning **Most requested features** - Email tickets - Integrate rewards program - Improve food ordering experience ## Newest reviews (14 of 55) ### 2/5 — Could be better *2023-07-29* The app could show there special screenings and series, and it doesn’t. Also it’s could be easier to order consessions ahead. ### 2/5 — Concessions don’t work *2022-10-02, version 1.8.4* I’ve been using this app for years to buy movie tickets but the concessions never work and the line is always so long. Extremely frustrating ### 2/5 — Food Orders should appear on App. Silly to check email. *2022-09-04, version 1.8.3* Food ### 1/5 — 0 stars *2022-06-11, version 1.8.1* App doesn’t work to order food and drink. Long lines. ### 2/5 — No confirmation received for food order *2022-05-29, version 1.8.1* I ### 1/5 — Can’t join from app *2022-05-22, version 1.8.1* Just downloaded to purchase tickets. When I click the join button it takes me to sign in with no join option. ### 1/5 — Internal server error *2022-04-24, version 1.8.1* Internal server error when attempting to checkout food in the cart. ### 2/5 — Gift card not accepted online *2022-03-12, version 1.8.1* Tried to purchase tickets using my gift card. The card was not accepted despite showing I had a balance on the card which exceeded the amount I was trying to purchase. ### 1/5 — So frustrating *2021-11-18, version 1.7.6* I have tried to purchase tickets four times and continue to get an error. The app says that the time has expired yet the clock still says I have two minutes left to purchase the tickets. I am done. ### 1/5 — App doesn’t work *2021-10-04, version 1.7.4* I created a new account but it won’t log me in. My login information is correct because it works on the website. App needs to be fixed. ### 1/5 — Menu Ordering Food *2021-08-13, version 1.7.3* App doesn’t allow pre purchase of food despite being set up for function. ### 1/5 — Food order dis not work. *2021-08-01, version 1.7.3* Food order did not work. Got an error when trying to checkout. ### 1/5 — No confirmation email received *2021-04-24, version 1.7.2* Created an account in order to purchase tickets. Did not receive a confirmation email. Attempted to log in, but was unsuccessful. Went back into the app to create the same login, but app said the email already exists. ### 1/5 — App keeps crashing *2020-01-02, version 1.6.4* Every time I put my credit card number in, the app crashes. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t seem to give them $$ *2023-10-27* Tried to order tickets on the website using 2 different gift cards that totaled more than the cost of the tickets. Received an error that the cards were not accepted even though they both had been recognized by the system and it gave me the balance on each of the cards. Switched strategies and tried to pay with a valid credit card. Error processing the payment again. Downloaded the app and tried to pay for the tickets. But now it could recognize my login, which wad the same loging that I was using on the website (copied and lasted the login info). I want to support the local theatre but they aren’t making it easy. Might stay home and stream the movie instead. 🤷🏽‍♂️ ### 1/5 — Need to be able to purchase Free Admissions *2023-07-12* I frequent the Manville theater a lot and I always lose free admission rewards cause I can never use them to purchase tickets on the app. Need to update app to be able to be able to utilize ALL rewards not just a selected bunch. Please and thank you. ### 1/5 — Crashes *2023-06-20* Sometimes it works to buy tickets with my gift cards, and sometimes it crashes during the transaction. When I try to buy food through the app, there is always an error and I’m unable to ever buy it. ### 1/5 — Slow App-Keeps Logging out Mid Purchase *2023-02-19, version 1.8.6* App kept logging out in the middle if the purchase. Had to try multiple times. ### 1/5 — Horrible app *2023-01-24, version 1.8.6* It continues to have errors and shuts down in the middle of purchases. ### 1/5 — Why have the food ordering *2023-01-06, version 1.8.6* If it doesn’t even work for a year now :/ ### 1/5 — Bad app *2022-12-25, version 1.8.6* This app is disgusting. Gotta rush to buy tickets. Can’t get all the food choices at the local theater right. And for some reason, it always wants to paste whatever I have copied to my clipboard as soon as I open the app. Regardless if it has anything to do with a movie search. That’s such an invasion of privacy it should be illegal. ### 1/5 — The app is no good. *2022-12-23, version 1.8.6* I have always tried to purchase tickets and food and no luck. Finally writing a review. Wouldn’t even give it 1 star. ### 1/5 — Stupid App *2022-12-23, version 1.8.6* Complicated just to but a few tickets. ### 1/5 — Application is terrible *2022-06-19, version 1.8.1* This application is terrible it keeps switching to the incorrect theater ## Most praised reviews (10 highest-rated) ### 5/5 — My favorite theater! *2022-08-26, version 1.8.3* My favorite hands down! The food is here is almost restaurant quality. Seats have plenty of space. Nothing better than watching a new movie, in my reclinable seat with a basket of sweet potato fries and popcorn! ### 5/5 — Thumbs up *2020-01-18, version 1.6.5* Always enjoy coming to this Theater ### 5/5 — Love the Movies *2019-01-10, version 1.4.3* Easy as 1-2-3 Install App...pick movie and relax. No rush anymore... ### 4/5 — Online order service *2021-09-06, version 1.7.3* Online food order service never works! Keep getting error once I want to checkout. Buying movie tickets on the app works perfect though. ### 4/5 — Timed out while going screen to screen *2020-01-12, version 1.6.5* It’s okay, but it had issues with timing out while I was checking the seats, and gave me a message that if buying 2 tickets they had to be next to another seat. With a mostly (3 other seats sold) empty, it was strange. I started over and it sorted out. Still, not yet a 4 star. ### 4/5 — Worthless *2019-05-27, version 1.5.3* Can’t do anything, can’t buy tickets, can’t create an account, does not recognize the regal card that the theater gave me. ### 3/5 — Works for tickets *2021-10-04, version 1.7.4* App works fine for purchasing and accessing tickets but buying concessions is not possible with the buggy interface. ### 3/5 — App Crashing Issues *2019-12-26, version 1.6.4* Just downloaded this app to purchase tickets for a morning showing of “Parasite” and the I’m unable to do so b/c the app continuously crashes as I input my card info . ### 3/5 — A bit challenging to use *2018-12-20, version 1.4.3* all of the number areas should be able to utilize the number pad versus the standard keyboard. Had some trouble when having to input the gift card number and the credit card before the app timed out ### 2/5 — I don’t get my tickets emailed to me *2023-12-29* Crazy! Get with the times. I purchased my tickets online to avoid the lines. Yet you make me go in the line to pick up my tickets because you can’t email them or store them in my app? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*