# Reading Cooperative Bank — user reviews > 14 indexed App Store user reviews of Reading Cooperative Bank by Reading Co-operative Bank, rated 4.88/5 from 1,106 ratings. - Source: https://appshunter.io/ios/app/reading-cooperative-bank/id1019187185/reviews - App overview in markdown: https://appshunter.io/ios/app/reading-cooperative-bank/id1019187185.md - Rating breakdown: 5★ 845 · 4★ 48 · 3★ 9 · 2★ 2 · 1★ 5 ## What do users think of Reading Cooperative Bank? Overall sentiment: negative **Pros** - 👍 Easy to use - 👍 Wonderful app - 👍 Great service **Cons** - 🐛 UI bugs - 🐛 Crashes frequently - 🐛 Slow performance - 🐛 Unusable app - 🐛 Duplicates bill payments **Commonly reported bugs** - Loading bar spins endlessly - App crashes on launch - Fingerprint support not working **Most requested features** - More aesthetically pleasing UI - More user-friendly interface ## Most critical reviews (10 lowest-rated) ### 1/5 — BEWARE: Duplicates Bill Payments *2021-12-16, version 10.6.0.1* The app is great for checking the status / balance on accounts, but attempting to editing an existing, scheduled bill pays the mobile app actually creates 2 payments - it keeps your original one and then creates a second one with your new info. I have reported this issue multiple times with no response or resolution. Until there’s a major update, I would not try to manage bill pay in this app. ### 1/5 — Can’t get into my account *2021-04-03, version 10.6.0.1* Not impressed ### 1/5 — New app crashes and is slow *2021-03-30, version 10.6.0.1* This new version routinely crashes and is slow to respond. ### 1/5 — Unusable app. Does not load. *2021-03-29, version 10.6.0.1* Nothing is fixed. ### 1/5 — App always crashes *2021-01-20, version 9.2.2.1* Will auto shutoff when i try and open it ### 1/5 — Newest version is terrrrrible *2020-11-18, version 9.2.2.1* Takes forever to load, times out or has issues every single time I launch it ### 1/5 — There's no button to register *2015-09-25, version 7.3.0.4* Why would they do that ### 2/5 — New update hurts functionality *2026-02-12, version 25.2.101.1* Ever since the latest updates the UI bugs out all the time and half the time I have to restart the app just to see my accounts because otherwise the loading bar just spins around. ### 2/5 — New UI update *2020-09-21* The new UI Update makes it take more clicks to get to your account, the new interface isn’t great (there was nothing wrong with the old one), and it’s a little more difficult to see your money statement. The statement itself looks worse than the old UI. Overall a huge downgrade from how the app used to look. It also loads slower because it isn’t optimized well. Thinking of switching banks because I’m not sure I can deal with how bad this app is now. ### 2/5 — Fingerprint support??? *2017-08-14, version 8.4.0.1* What fingerprint support? It's registered but doesn't offer it. ## Most praised reviews (4 highest-rated) ### 5/5 — !!!! *2025-01-03, version 24.9.201.1* I am Proud and Really Happy To Be able To Have a account and to be able to do Business With Your Organization congratulation For The Hard Work Your Organization Do To improve The Service For Your Costumer switch I Am One of Them Thank You ### 5/5 — Great service *2023-04-02, version 11.4.1.1* This bank has always been a joy to be part of. The other thing is the online experience keeps getting easier and a lot better. ### 5/5 — Not a fix *2021-03-19, version 10.6.0.1* The app is now unusable. ### 4/5 — No real complaints *2025-08-22, version 25.2.101.1* Wonderful app and very easy to use. Only thing I would fix is maybe making it a little bit more aesthetically pleasing and a little more user friendly as well. But all around not a bad banking app at all!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*