# ReadyCLOUD — user reviews > 50 indexed App Store user reviews of ReadyCLOUD by NETGEAR, Inc., rated 1.48/5 from 195 ratings. - Source: https://appshunter.io/ios/app/readycloud/id700730254/reviews - App overview in markdown: https://appshunter.io/ios/app/readycloud/id700730254.md - Rating breakdown: 5★ 12 · 4★ 6 · 3★ 7 · 2★ 14 · 1★ 156 ## Newest reviews (12 of 50) ### 1/5 — Not able to reliably save your iOS device’s media *2019-02-24, version 2.0.3* The app ReadyCloud is not a reliable app for backing up your media found on iOS devices. It will begin uploading your iOS media to your storage device attached to your home netgear router. However, the app eventually pauses the upload indefinitely, leaving some iOS media not backed up to your storage device. ### 1/5 — Open a folder of photos, watch it crash *2019-02-16, version 2.0.3* This app is broken, completely. If you’re able to open a single file with it before it crashes, pat yourself on the back. Consider mobile access of your files to be nonexistent. ### 1/5 — Took all renaming phone memory *2018-08-29, version 2.0.2* I had 87g photo library and wanted to free up space. Bought a external HD and started uploading picture my phone said no memory left. I noticed after uploadind 3000 photos the app took up 8g of space. I was trying to upload not take up more memory on my phone made no sense so I deleted app. ### 1/5 — Complete failure for APP *2018-08-26, version 2.0.2* I bought a router due to the advertisement of this capability, the ability to back up data from my phone remotely to a HD. However, this app will allow you to view the router, you cannot view the HD unless you on on another PC, this is not an iPhone friendly app. ### 1/5 — Sync problems *2018-07-07, version 2.0.2* This app works the first time and if you add, delete or move file or directory then this app will choke. It seems you need to logout and log back in to make it work again but maybe 25%. I have remove the last sentence to this review because I found another solution. ### 1/5 — One and done *2018-04-29, version 2.0.1* It worked the first time when setting up. After that, never worked again. Kind of pointless to advertised it as a feature, if the app hardly works. Basically, I'm using my readycloud as a local home share drive, which defeats the purpose of my own personal cloud storage. ### 1/5 — Very Disappointing *2018-03-10, version 2.0.0* This app worked great for a while, but with recent app updates and firmware upgrades, this doesn’t work with the nighthawk 7000 router. NetGear support is nearly non-existent and slow to fix this, as it’s been problematic for nearly 6 months. Using the app as a way to backup your phone to external storage (a drive plugged into the router) was one of the things that made the router a great buy, and without it, you’re better off going with LinkSys or another more reputable brand. Don’t download the app and get rid of the router - it’s just not worth the headaches. ### 1/5 — Media backup hasn’t either since last update *2018-03-06, version 2.0.0* I used to have my iPhone pictures automatically backed up to my ReadyNAS, but this feature hasn’t worked since the last update. The ‘Backup in Background’ simply does not work — it uploads pictures only when the app is actively opened. When you change to another app, it just stops I spent $$ on the ReadyNAS and the app doesn’t work — Please resolve ASAP!! ### 1/5 — Broken since update *2017-12-27, version 2.0.0* This app used to work now you can’t see any of the folders contents. Backup is atrocious and keeps restarting a file before it gets to 100%. Whoever the developer of the last update messed with this they should go back to the previous version. ### 1/5 — Not working *2017-12-20, version 2.0.0* I download this app hoping to help me fixed my problem with storing all my file remotely, but to my dismay....it’s false advertising.....probably get Dlink. Giving the company (Netgear) to fix this problem within a month, if nothing change, just gonna junk this router Netgear nighthawk model R700👎🏻 ### 1/5 — Application having issues working *2017-12-07, version 2.0.0* As another user posted, with the iOS update I cannot view folders or any files on the ReadyCLOUD app. It won’t backup files and pictures from my phone either. Navigating to the ReadyCloud via browser I get full functionality. Please fix this application! ### 1/5 — Doesn’t work at all anymore *2017-12-03, version 2.0.0* Since the new iOS update I can’t even sign in. Previously it worked for only half of the features advertised. I have never been able to upload all of my photos. I will not recommend the ready nas nor this app to my colleagues. ## Most critical reviews (10 lowest-rated) ### 1/5 — Stopped Working! *2023-01-31, version 2.1.2* This app used to work then all of a sudden it shows my drives and hangs. I tried logging out and logging back in and I have the same issue; Clearly this app is broken. Found out it doesn’t work on iOS 16.3. But it does work on 15.7.3. ### 1/5 — Terrible for media backup *2021-12-15, version 2.0.7* I bought this to be able to backup my files from my computer and especially media from my iPhone. A few years ago it would work. Unfortunately now it is pretty useless. It consistently hangs and won’t backup photos from my iPhone. Overall the app renders the idea of having your own cloud storage useless. The app doesn’t work and this the actual NAS is junk for me. Can I give it zero stars? ### 1/5 — Absolutely worthless *2021-09-07, version 2.0.7* My only expectation of this app was to have my photos backed up. I have tried for months to get it to work but it has only uploaded about 100 photos and it simply freezes. Worthless attempt at NAS ### 1/5 — This app is so bad... *2020-11-04, version 2.0.7* Honestly, it caches an old snapshot of the drive contents and doesn’t work when you click to open a file. I had a drive go bad so I pulled it to replace it. ReadyCLOUD still saw the drive as connected with the same cached snapshot. The only way to resolve this was to uninstall the app. I reinstalled once we got a new drive up and running...which ReadyCLOUD can’t find at all... My husband had the exact same issues and just uninstalled the app. The new drive works fine, this app is crap. **Developer response:** Dear User, Could you please contact us via readycloud@netgear.com? We'd love to hear more about this issue in order to assist you. ### 1/5 — Pathetically Slow *2020-06-20, version 2.0.7* This app is pathetically slow, so much so that it renders it unusable. I’ve never really been happy with Netgear products so I don’t know why I bought a Netgear router this time. I guess I was in a hurry because a lightning storm electrical surge destroyed the router I was then using. I think the Netgear router was on sale at Staples but I should have exercised better judgment. It just hasn’t been reliable in any way (Nighthawk router) and I shouldn’t be surprised that their mobile app is useless for accessing my files remotely. Frankly, I can’t even easily access my files from a computer that’s on the same network with a Cat5 connection to the router. If you have problems with the embedded software under those circumstances, you know it’s going to be all bad. In short, steer clear of the Netgear products. I’m really kicking myself. **Developer response:** Dear User, Could you please contact us via readycloud@netgear.com? We'd love to hear more about this issue in order to assist you. ### 1/5 — This app BLOWS. *2020-05-18, version 2.0.7* This app fails to deliver it’s basic primary function. I have had my ReadyNAS for several years. I wanted this app so I can view my files on my other devices. Even after a refresh, I can’t see recently backed up files. This is the PRIMARY function of this app and it failed to deliver. ### 1/5 — What’s the point? *2019-05-23, version 2.0.4* What is the point of this if I cannot upload anything using the app? I see in the picture previews for the app that it shows the individual uploading something to their NAS. After installation the app asks for permission to my photos but do not see any way to upload, forcing me to be home and in my office using my desktop to upload. ### 1/5 — Not user frendly *2019-05-23, version 2.0.4* I bought the ReadyNas214 system with the expectation of streaming to whatever device I wanted, as their sales video stated. But alas it does not. This current app is slow to load and access account, as well as, subsequent sub folder structures. When you try any music files it does not seem to load or display any meta data such as cover art or artist. When you select it to play, videos or music, it opens a web page with a basic player and starts downloading. Does not play until finished. Not my idea of streaming. Again no other data such as album art in background. Seems very poorly written. I want to have the choice to just download to my device or just stream it when away from home to any device. I feel I should be able to access my Nas system directly without going through a Netgear web service or account, which also seems to defeat the purpose of having a home or office cloud server system. Device seems to work ok but the apps are severely lacking. The help videos do not match the screens that I am seeing on my system. I cannot send email share invites either. No option to enter the email address as shown in videos. Will plug along and do some more research, but as of today I would not recommend system due to poor app design and support. ### 1/5 — Crashes a lot *2019-05-15, version 2.0.4* This app crashes very often. It sometimes happens when browsing files, it sometimes happens when trying to download an image, it sometimes happens when viewing files. Recently, it happened when trying to save backed-up photos to my camera roll. Essentially, I’m unable to do anything with this app 90% of the time. ### 1/5 — Readyshare stinks *2019-04-16, version 2.0.4* Maybe there is a solution but I can’t get it to upload my iPhones stuff. Not sure but I’ve done all the solutions they recommend. I’m about to give up. I get that iCloud does it but I don’t want to have everything in one place. I’m searching for something better. ## Most praised reviews (10 highest-rated) ### 5/5 — Provides basic function *2019-02-07, version 2.0.2* It does exactly what they advertise. It allows you to set up a NAS device, it allows you to view files on that NAS, and it can backup photos for iPhone to the NAS in the background so that you don’t have to pay for cloud storage. Not much else, but that’s all I needed for now. ### 5/5 — Does what it's supposed to do *2016-12-11, version 1.5.9* App does exactly what it's supposed to do. I can access my 1Tb drive attached to. My R7000 easily. Also has the ability to import files from emails, texts, and other sources directly into my shared drive the same way iCloud Drive and Google drive do. ### 4/5 — Simple but works *2019-08-09, version 2.0.4* This app provides access to your files via the cloud, but that’s about it. For this purpose, it works great. Don’t expect to be able to stream movies from it. Just think of it as strictly as a way to access your files when away from home. It will let you share the files though, through the same options you get with sharing other files (email, text, etc). My only gripe is that you can’t add other ReadyCLOUD users from the app. You still need the web portal for that. ### 3/5 — Works but needs media thumbnails *2020-12-16, version 2.0.7* Easy setup on Nighthawk router and on iOS device. With a tiny bit more work, the app could be so much better. Two major features the app needs are: show thumbnails of media instead of a list, and carry over metadata associated with each photo or video instead of showing time stamp of backup. I really want to use this. Please update app. ### 3/5 — What? No IPv6 support on cellular networks? *2018-05-14, version 2.0.2* Have had the ReadyNAS drive for some time and the phone app has been hit or miss. First it was just streaming content to my phone over cellular. Then that was fixed. Netgear finally fixed the media back up feature of the iOS app and now I can offload pics and vids without plugging in my phone to my computer. I still don’t trust the app will work after each iOS update. I am just glad it works for me now. ### 3/5 — So-so *2016-12-11, version 1.5.9* It gives fast access to videos, but the video player does not support AirPlay (even though the icon is there) and the is no way to control subtitles or closed-captions. ### 2/5 — App won’t update new files *2020-07-21, version 2.0.7* When I add a new picture to a USB drive folder connected the the router from my windows 10 laptop I have to logout of this app and re-log in to see the new file. That gets old real fast ### 2/5 — After install, it keeps crashing! *2019-08-20, version 2.0.4* After installing this app, it immediately begins to crash, claiming my device is not set up!! I just accessed it from the app on my MacBook Pro ... it’s set up alright. Now, I’m feeling a little “set up” myself! I’ll give it a bit and see if this all cleans up. Mid so, I’ll come back and update my review, but for now? Eeeh! No thanks! ### 2/5 — Almost unusable. *2019-04-29, version 2.0.4* When I first started using this app, 3 years ago, I was able to access my nas quickly and easily. Now every time I open the app it spends about a minute finding my device then another trying to load the folders on my device. Sometimes I have to close the app because it becomes un responsive after about 2 minutes of waiting. The only time I use this app is when I am not home and want to pull a ebook off of my nas. If I’m at home I either use a free ftp app or hook up to my computer and put what I need on my device. This app and cloud feature was the main reason I bought the readynas device. I liked the idea of being able to access my data from anywhere. Now I’m thinking I might should try a competitor and see if their cloud and app actually work. ### 2/5 — Limited capability -please update *2018-12-31, version 2.0.2* I find the app has limited functionality. I can browse to the Readyshare drive attached to my router just fine, and can view files. I cannot rename the files. Pretty key to being able to use this product for me. I can login via readycloud on a browser and rename there, but can’t preview the files without downloading it first. Not a very user friendly interface. Need to add the ability to preview files and rename them in both platforms to make it more usable. Step 2 - allow this app to be used in the iOS file system on iPad, so that I can browse my ready cloud drive through that interface. I can already use Google Drive, Drop Box, and Onedrive that way. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*