# Real Assist — Immersive AR Remote Assistance

> Immersive AR Remote Assistance (iPhone/iPad app by VIITORCLOUD TECHNOLOGIES PRIVATE LIMITED.)

- Source: https://appshunter.io/ios/app/real-assist/id1553424621 (this page in markdown: same URL + `.md`)
- Developer: [VIITORCLOUD TECHNOLOGIES PRIVATE LIMITED](https://appshunter.io/developer/1335578351)
- Category: Productivity, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 12.0 · 160 MB
- Languages: English
- Released: 2021-02-17
- Data updated: 2026-03-08
- User reviews in markdown: https://appshunter.io/ios/app/real-assist/id1553424621/reviews.md

## What is Real Assist?

Real Assist is an AR-based Remote Assistance Cross-Platform solution that enables the enterprise to leverage efficient, schedule-based and AR-enabled capabilities with live annotations for providing remote and virtual support.  
Real Assist supports three roles 1. Host/ Operator who shares camera feed and receives support, 2. The instructor who provides virtual support and augments rich contents on real-time feed received 3. A spectator who participates in session as a viewer without any controls. 
Real Assist is equipped with more than 16 different animated 3D annotations to provide highly interactive capabilities for remote support or assistance. Each annotation control can be disposed of automatically after its rendered or can stay on screen as long as the instructor would like to. During the live support sessions, the host can reconfigure annotation as well.  
Real Assist uses the device’s native camera and renders as an overlay with rich 3D and 2D contents. Such AR-based assisted support sessions are connected with multiuser video and audio calls.  
Real Assist is built for and deployed on cloud infrastructure for greater scalability, security and high uptime.  



Key Features: 

AR-based real-time Remote Assistance 
Schedule support calls or sessions for multiple users 
Invite team members in support calls  
Add up to 5 members per session 
Supports 3 different roles for better discussion & control 
Attend as a supported host, on-field operator or spectator    
Supports role swapping in ongoing Session 
On Cloud Session Recording


## Version history (last 5 releases)

### 2.0 — 2023-11-27

Performance Improvement.

### 1.7 — 2022-07-24

Added Bug Reporting Feature.
Added Direct Chat & Connect Feature.
Added Cloud Recording support

### 1.6 — 2022-05-20

- UI Improvement.
- Performance Improvement.

### 1.5 — 2022-03-11

-Performance Improved
-Bug Fixed

### 1.4 — 2021-10-05

- Bug Fixes
- Performance improvement.

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All apps by VIITORCLOUD TECHNOLOGIES PRIVATE LIMITED: https://appshunter.io/developer/1335578351

## Related topics

[viitorcloud technologies private limited](https://appshunter.io/ios/topics/viitorcloud-technologies-private-limited)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-03-08.*