# RealityScan Mobile — user reviews > 208 indexed App Store user reviews of RealityScan Mobile by Unreal Engine, rated 3.80/5 from 325 ratings. - Source: https://appshunter.io/ios/app/realityscan-mobile/id1584832280/reviews - App overview in markdown: https://appshunter.io/ios/app/realityscan-mobile/id1584832280.md - Rating breakdown: 5★ 197 · 4★ 22 · 3★ 10 · 2★ 21 · 1★ 75 ## What do users think of RealityScan Mobile? Overall sentiment: negative **Pros** - 🚀 Great detail - 👍 Easy to use - 🚀 Fantastic and surprising - 🚀 Awesome new features - 👍 Working good for me - 🚀 Looks great - 👍 Easy and convenient! - 🚀 Absolutely privileged! - 👍 It's better than learning blender - 🚀 Two words: Wow! - 🚀 Revolutionary Piece of Software!!! **Cons** - 🐛 Not working - 🐛 Crashes too often to be usable - 🐛 Phishing scam? - 🐛 Log in loop - 🐛 what happened?? - 🐛 Silly - 🐛 Spinning forever - 🐛 I'd love to use this app, but… - 🐛 Horrible app - 🐛 Doesn't work - 🐛 Not user friendly at all - 🐛 Sign in doesn't work. - 🐛 iPhone 13 no Worme - 🐛 RealitySCAM - 🐛 Very concerned - 🐛 Image process - 🐛 Login failure loop - 🐛 Make sure your data is backed up before you update - 🐛 登录错误无法使用 - 🐛 Need to login - 🐛 Can't link account - 🐛 Cannot start the app - 🐛 Doesn't work - 🐛 What gives? - 🐛 Can't even sign in to see the app, it locks up - 🐛 로그인이 안되면? - 🐛 I can't even login - 🐛 Processing: your review will be ready soon - 🐛 Terrible app - 🐛 Failed to sign in - 🐛 Still needs work it seems… - 🐛 Share My Info Before One Use? **Commonly reported bugs** - Images just don't align - Logging in loop - Spinning forever - Login failure - Data loss after update - Login issues - Crashes and processing issues **Most requested features** - Wide angle lens Selection - Export and usage of app data into Reality Capture - Remote app on the Apple Watch and Compatibility for the DJI Osmo panning and tilt features - Retopology filter - Shape recognition - More captures you can add to make a quality image/ bigger mesh - Unleash the LiDAR scanners on the Pro model phones and iPads - Landscape mode - Dark mode option - Advanced analytics dashboard ## Newest reviews (11 of 208) ### 2/5 — Good Concept *2026-06-26, version 1.8.1* I love the concept but the documentation on Epic’s website is not up to date for the latest iOS release. Additionally I cannot find any threads that talk about an issue I am having on iOS 26.5, iPhone 13 Pro where the 0/300 counter doesn’t increment in any of the modes. I click the white capture button, it shows a shutter animation and I feel a vibration as if it is capturing but the counter remains at 0/300. ### 1/5 — Age restricted *2026-03-31, version 1.8.1* Why does it need to be 18+ like ??? Wth ### 1/5 — Spinning circle of death *2026-03-19, version 1.8.1* Will not load. Has been spinning for 10 min with no end in sight. Excellent WiFi. ### 1/5 — Infinite loading screen after login *2026-03-09* Just as the title says. I’m on 16 pro max and iOS 26.3.1 ### 1/5 — It is frustrating *2026-03-06, version 1.8.1* If you want to scan an object you need to walk around and have a good lighting in every angle. It should be a way to scan with a static camera and rotate the object, so you can set a good light and do not need to rotate yourself. ### 4/5 — 希望添加更多语言 *2026-02-21* 很喜欢这款应用，生成的模型质量很高。唯一的遗憾是语言选项太少，希望未来能支持更多语言，让全球更多用户都能轻松上手。 ### 1/5 — Don’t work *2026-01-22, version 1.8.1* Launched app, stared at black screen with spinning buffering wheel for hours, gave up and uninstalled. Tried every troubleshooting step know short of a full factory reset of phone, and all I could find about this issue online was one post on the forums which got a mod response that basically said “we can’t reproduce this.” Into the bin it goes. ### 4/5 — J’ai dû essayer plusieurs chose *2026-01-02, version 1.8.1* C’est un outil gratuit et assez bien. J’ai dû ajouter du maquillage blanc sur mon objectif pour qu’il soit scanner correctement sinon le logiciel n’arrivais pas à comprendre ### 1/5 — Not working *2025-12-24, version 1.8.1* I took over 50 pictures of a simple object and it said all but 5 pictures were “disconnected” ### 2/5 — Launch funktioniert nicht *2025-12-02* Ich hatte die App jetzt 1 Jahr nicht mehr verwendet, aber jetzt kann ich die App nicht mehr verwenden. Es kommt die View mit einer ProgressView, aber selbst nach 5 Minuten ist nichts passiert. Gerne geb ich weitere Informationen, wenn ihr euch meldet, was ihr braucht! Update: In euren Release Notes im AppStore stand zwar, dass das Problem gefixt wurde, allerdings passiert bei mir immernoch nichts. Ich habe ein iPhone SE 3. Gen mit iOS 26.2 Dev-Beta 3 (23C5044b) ### 1/5 — Crashes too often to be usable *2025-11-24, version 1.8* Note: This is the second time I’m giving this app a review because my previous review was removed. Basically, this app is and has always been feature deficient when compared to it’s competitors. The biggest issue being that it simply can’t finish a reconstruction on an object unless its one-sided. That said, it has made a useful companion app for the desktop application which works very well indeed. All this app WAS good for was collecting the pictures into projects that you could export (poorly developed here too), and use in the desktop application which can almost always finish reconstruction successfully of the same set of images that the app will fail on. I say “was” because with the 1.8 release, the app is now so unreliable that I can’t finish a single scan without it locking up multiple times on my iphone 17 pro max. The worst part is that if I take 300 pictures, there might be 20-100 saved, the rest are gone and it’s very difficult to pick up when you’ve lost that much of your work, but it’s too unreliable to start over. I hope this is fixed soon, because I miss my RealityScan companion app, even if it was limited, it used to be reliable and helpful for keeping my images organized in projects. ## Most critical reviews (10 lowest-rated) ### 1/5 — 에픽게임즈 로그인 *2026-08-04* 진짜 쌍욕나오게 ㅈ같이도 만들었네. 인증을 대체 어떻게 하라고 이렇게 개 말 ㅈ같이 만들었냐 ### 1/5 — Underwhelming performance *2026-07-28* Ist komplett unbrauchbar mit einem iPhone 13 Mini. Gerät wird trotz freiem Speicher nach nicht mal 10 Fotos sackheiß und die App stürzt ab. Hab nicht einen einzigen Scan hinbekommen. ### 1/5 — 18?? *2026-06-25, version 1.8.1* You have to be 18 to scan an object, what is this? This is ruining people’s dreams in wanting to do something cool, I wanted to do sm cool but now I have to wait like 4 years. Are we serious ### 1/5 — Waste of time *2026-06-01, version 1.8.1* Crashes during capture and during point cloud calculation. Never completed a project. Doesn’t save your data or photos taken after crash. D tier app. ### 1/5 — They broke it *2026-05-23, version 1.8.1* 3 years ago it functioned better than it does today. I can’t seem to get anything useful out of it now. I like the addition of the camera controls but when I crop the scan and go back to capturing more images it is still trying to capture data way outside my crop. ### 1/5 — Stuck loading *2026-05-20, version 1.8.1* Unable to load the app. Every time I boot it up I get stuck on a black loading screen. ### 1/5 — 계정까지 파게 만들고 *2026-04-26* 로그인이 안 됩니다. 에픽게임즈 가입 유도용 스미싱앱인가요? ### 1/5 — Doesn't load *2026-04-19, version 1.8.1* It loaded the first time to the login screen but now just sits at black screen with spinning icon. Tried deleting the app and reinstalling but does the same. ### 1/5 — Complete Garbage App doesn’t work just creates a Fortnite account for you. *2026-04-18* I found this app and I decided to download it. They wanted me to sign up which I am fine with, but signing up took like 20 minutes. When I try to log in just brings me back to the sign up page, the whole time. No explanation why. It doesn’t work and it’s trash. ### 1/5 — Non-functional for me *2026-04-08, version 1.8.1* I’ve just run into this app on my phone again and it still doesn’t work, so it’s getting a review: after many months, several iOS versions, multiple uninstall/reinstalls, and an attempt to get in touch with the devs to report a bug (with no response), it’s still non-functional. I was able to create an account when I first opened the app, but ever since I’ve seen literally nothing but a loading pinwheel on a black screen. By all accounts a good app when it’s working, but it’s just a brick for me, and I’m sure it’ll be the case for others who try to use it too. ## Most praised reviews (10 highest-rated) ### 5/5 — Best scanner *2026-05-18, version 1.8.1* The most high quality 3d model scanner app you’ll find! ### 5/5 — Richtig gut *2026-05-14* Ich mache Fotogrammmetrie mit dem großen Bruder für die Workstation. Ich dachte ich schau mir das mal an, aber jetzt habe ich festgestellt, dass App echt viel Potenzial hat, besonders wenn man sie mit DOT 3-D gemeinsam benutzt. Haltet Ausschau nach dem Workflow von Underground Mapping ### 5/5 — No hidden fees *2026-03-09, version 1.8.1* No fluff, straight to 3d scanning at 8k and exporting to mesh with no fees, such a cool app ### 5/5 — Author *2026-02-23, version 1.8.1* Very easy to use ### 5/5 — I really like it *2026-01-19, version 1.8.1* This app has been great with quality scans I have really liked it :D ### 5/5 — Reality scan is awesome! *2026-01-18, version 1.8.1* This app turns a bunch of photographs into 3d objects. It’s amazing how simple it is to use and the quality of the objects it produces! ### 5/5 — 不知道是bug还是设置错误，遇到了问题希望能解决 *2025-12-13* 希望官方或者大家能帮我解决一下，我也不知道我用这个软件误点的什么，以后每次我想玩模型后在这个软件里面阅览扫描的模型都是这个模型全是白色的，我把这个软件卸载在下一直都是这样怎么办？ ### 5/5 — Fantastic and surprising *2025-12-10, version 1.8.1* Used so many photogrammetry apps and this is the first that works well. Only one that beats it is the PC version 😀 ### 5/5 — Awesome new features *2025-11-27, version 1.8* I love this app. The new controls are very helpful. Haven’t used it on PC, since I’m usually busy with other work. But I really look forward to it. Also i can see how the app can make ongoing projects easy to capture, and I think that’s really priceless. To capture a moment in time of a project, art, design, building, for sure just everyday things too in 3D. Thank you!!!! ### 5/5 — WOW *2025-11-20, version 1.8* I tried three different apps and this one has the worst stars, but it was the best for a free option. You should find one way better if you paid five dollars a month but if you’re looking for a free option, this is it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*