# Realtor.com PRO — Lead management for agents

> Real estate agent lead management and client communication tool. (iPhone/iPad app by Move, Inc..)

- Source: https://appshunter.io/ios/app/realtorcom-pro/id1382372941 (this page in markdown: same URL + `.md`)
- Developer: [Move, Inc.](https://appshunter.io/developer/336698284)
- Category: Productivity
- Price: Free
- Rating: 4.50/5 from 285 App Store ratings · 56 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 72 MB
- Languages: American English
- Released: 2019-01-12
- Data updated: 2026-08-15
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/realtorcom-pro/id1382372941/reviews.md

## What is Realtor.com PRO?

New and improved app for real estate agents!

Streamline your lead management and keep in close contact with your current and future clients with our latest inbox tools with the Realtor.com® PRO app. Reach out immediately to new leads while keeping up with your old ones. Manage your pipeline easily with glance-and-go status visibility. 

Experience streamlined versions of the functionality you already expect, so you can:

- Catch leads fast with instant push notifications
- See all contact info entered by each lead, like name, location, and property details.
- Call, text or email each of your leads straight from the app

## Key features

- Lead management
- Client communication
- Instant push notifications
- Contact information access
- Direct calling, texting, emailing

## What do users think of Realtor.com PRO?

Overall sentiment: negative

**Pros**

- 👍 Intuitive and easy-to-use interface
- 📱 Improved app design and modern refresh
- 💬 Convenient in-app messaging with leads
- 📊 Centralized lead management dashboard
- 🔄 Regular app updates and improvements

**Cons**

- 🐛 Frequent app crashes and freezing
- 🚫 Poor lead quality and fake contacts
- 💰 Expensive service with limited ROI
- 😤 Unethical business practices and deception
- 📵 Unreliable app functionality on mobile
- 🔐 Difficult cancellation process with hidden fees
- 🚫 Lack of transparency from representatives
- ⚠️ Contract cancellation without notice
- 🤝 Poor customer support responsiveness
- 📧 Non-functional features (texting, notes, contact updates)

**Commonly reported bugs**

- Login screen freezes or times out
- App crashes when sending messages
- App crashes when updating contact status
- Unable to write or save notes on contacts
- App freezes within minutes of opening
- Automatic logout requiring frequent re-authentication
- Error messages about app updates when none exist
- App won't load leads properly (missing images)
- Contact search returns incorrect results
- App crashes when changing contact status
- Texting functionality non-functional
- Profile update causes app to flicker and stop
- App fails to display properly on iOS devices
- App gets stuck in loading loops
- Auto-responses send despite manual status changes

**Most requested features**

- iPad compatibility
- Improved login authentication system
- Better contact note-taking functionality
- Texting feature that actually works
- Lead verification and quality control
- Account settings and profile management access
- Auto-response control for follow-ups
- Display of property images alongside lead information

## Recent user reviews (10 of 56)

All indexed reviews: https://appshunter.io/ios/app/realtorcom-pro/id1382372941/reviews.md

### 1/5 — Worst app ever

*2026-07-07, version 3.4.0*

Constantly crashes - won’t let you text clients half the time - garbage

### 1/5 — This Company Will Cancel Your Contract With No Notice!

*2026-03-19, version 3.3.3*

I have been a loyal customer with this company for over six years. I have owned four of the top ZIP Codes in my area during that time. I recently noticed that I hadn’t received a lead in over a month. I called my personal representative yesterday. She informed me that they canceled all of my ZIP Codes because they decided to roll out a new VIP program in my area, which by the way costs $8500 per month. I was spending $35,000 per year with this company. I always prepaid for a year with all of my ZIP Codes. And they didn’t even contact me to tell me that they were just giving my areas away. She tried to tell me that they reached out to me, but they didn’t. I checked all my voicemails and my emails. There was no contact. My rep then informed me yesterday that I have a $14,000 credit with them because of the cancellations. Why would I want a credit with them when they don’t have any of my ZIP Codes? I am moving to Zillow. To all my realtor professionals out there, beware of this company!

### 1/5 — To Many Bugs!

*2025-10-23, version 3.2.8*

This app is the worst app on my iPhone 16 pro.  It works maybe 50% of the time. When you call support they just say the same stuff.   Uninstall and reinstall, make sure it's up to date, use your laptop, use an iPad, blah blah blah.  Excuses for a poorly written app that we need to use on the go for a service that we are paying for.  Do better!

### 1/5 — App Freezes

*2025-08-08, version 3.2.4*

The app freezes within a minute of opening and is essentially useless.

### 1/5 — Horrible

*2025-04-30, version 3.2.0*

Don’t waste your time or money. These leads are horrible. I have yet to talk to a single person. Can’t wait for my contract to end. I’ll be going back to Zillow after this ends.

### 1/5 — Caution

*2025-04-09, version 3.1.9*

The leads aren’t real buyers.  ALL the leads , except one,  who I have an agreement with already, can’t afford to borrow money. They lead you in circles. They sold me zip codes in low income areas. They count multiple property inquiries by one person as multiple leads. I’m about to stop payment on my CC.

### 1/5 — Don’t do it

*2025-04-02, version 3.1.9*

I signed for 2 zip codes about a year ago, I am a very active agent and on top of any lead I receive and constantly on the grind this is my full time job. During this one year commitment I received a lot of leads more than half of them were realtors asking for information on properties that most likely did not have MLS access. I would not suggest this lead gen for any new agents or seasoned. It’s expensive and never got me to the closing table.

### 1/5 — Terrible/fake leads terrible service

*2025-03-14, version 3.1.7*

A Heavy majority of leads have fake contact information or immediately tell you to stop contacting them. I also think Realtor.com is using bots to artificially inflate their lead numbers so they don’t have to reimburse you for not reaching the number they promised. They have also taken away slots/zipcodes  that I paid for before the contract was up just so they could sell the exact same spot back to me at a higher price. They are deceptive and unethical in their practices. Do not use them for leads you would be better off with literally any other option. I have talked with them many times about the lead quality and they say they don’t verify anything they just let people provide their own information. I think they are covering for their deceptive use of bots. They also advertise homes for sale when they are not on the market so they can get clicks and then once someone has clicked the button they revert the status of the home to off market. The entire company and support staff are shady and immoral.

### 1/5 — You have to pay to cancel/ lack of transparency

*2025-02-25, version 3.1.6*

Before joining Realtor.com, I repeatedly asked my assigned representative if I could cancel my membership at any time. I specifically asked if there would be any obstacles to canceling, and she repeatedly assured me that there wouldn’t be. This was my biggest concern, and I expressed it over and over yet she swore up and down that canceling would be simple.

Fast forward eight months later, I called in to cancel and was transferred to a “specialist” who handled these requests. It took forever for him to get to the point, and then boom, I was told I had to pay for the full 12 month contract to cancel. That meant I’d have to pay $1,680 or more just to get out of it. Plus, there were even more fees for canceling early.

I was lied to, plain and simple. Where’s the transparency?? As a salesperson myself, I refuse to operate this way. There was no reason to mislead me, they could have just been upfront from the start. Yes, I’m sure the fine print in the contract technically covers them, but let’s be real: contracts like these are worded in a way that makes it easy to miss key details.

This kind of business practice is unethical and disappointing. Maybe not all representatives lie, but some of y’all seriously lack transparency. Train better. Do better.

### 1/5 — A bunch of bad leads

*2025-02-07, version 3.1.5*

Every day I get leads that either have fake contact information, people that aren’t even serious about buying, realtors trying to ask stupid questions or realtors that are just trying to click on their own listings for fun. I try to contact them about the bad leads but nothing changes I always get stuck with the same issues and I pay 6 grand a month for these leads. If this continues I will be switching over to Zillow. So disappointing!

## Frequently asked questions about Realtor.com PRO

### What does the Realtor.com PRO app do?

The Realtor.com PRO app is designed to help real estate agents streamline their lead management and maintain close contact with current and future clients. It offers tools to quickly respond to new leads and manage your existing client pipeline.

### What are the key features of this app?

Key features include instant push notifications for new leads, easy access to all contact information provided by leads (name, location, property details), and the ability to call, text, or email leads directly from within the app.

### Is Realtor.com PRO free to use?

Based on the provided information, the app is free to use. There are no mentions of subscription fees or in-app purchases.

### Who is the target audience for this app?

This app is specifically built for real estate agents who need an efficient way to manage their leads and client communications on the go.

### How does this app help manage client relationships?

The app facilitates client relationship management by providing instant updates on new leads, allowing agents to respond quickly. It also centralizes contact information and communication methods, making it easy to stay in touch with all clients.

## Version history (last 5 releases)

### 3.4.2 — 2026-08-13

Bug fixes

### 3.4.1 — 2026-08-06

Bug fixes

### 3.4.0 — 2026-07-07

Bug fixes

### 3.3.10 — 2026-06-24

Bug fixes

### 3.3.9 — 2026-06-22

Bug fixes

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## More apps by Move, Inc.

- [Realtor.com Real Estate & Rent](https://appshunter.io/ios/app/realtorcom-real-estate-and-rent/id336698281)
- [Realtor.com Mortgage](https://appshunter.io/ios/app/realtorcom-mortgage/id875060754)
- [UpNest for Agents](https://appshunter.io/ios/app/upnest-for-agents/id1441140576)
- [Realtor.com+](https://appshunter.io/ios/app/realtorcom-plus/id6749579971)

All apps by Move, Inc.: https://appshunter.io/developer/336698284

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*