# Reby - Ride Away — Shared Electric Mobility

> Shared electric scooters, mopeds, and e-bikes for urban mobility. (iPhone/iPad app by REBY INC.)

- Source: https://appshunter.io/ios/app/reby-ride-away/id1444753869 (this page in markdown: same URL + `.md`)
- Developer: [REBY INC](https://appshunter.io/developer/1444753868)
- Category: Travel
- Price: Free
- Rating: 4.37/5 from 120 App Store ratings · 22 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 81 MB
- Languages: English
- Released: 2018-11-30
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/reby-ride-away/id1444753869/reviews.md

## What is Reby?

Reby is the platform for shared electric vehicles: kick scooters, mopeds, and e-bikes. Forget looking for a parking spot near your office or a metro station close to your destination. Hop on a Reby to quickly and easily get where you want. Simply open the app to find a vehicle in Reby near you, scan the QR code to unlock it, and off you go! No need for keys, cash, or down payments! Easy, isn’t it?

Are you a scooter sharing user? Want to avoid having to rely on cabs? You could substitute your car for a Reby to make any short trips within the city. Just like that, Reby is a reliable and affordable means of transport for people that live and work within city limits.


HOW DOES IT WORK

- Download the Reby app
- Register
- Find a Reby
- Unlock it using your smartphone


WHAT SETS US APART FROM THE COMPETITION?

- Our vehicles are robust and durable, making them safer to use and avoiding having to continuously replace them or face the implied material, energy, and transport waste.
- We rely exclusively on green energy to charge our vehicles and power our support vehicles.
- We are socially committed. We are introducing functional diversity associations within our structure.


HOW TO CORRECTLY USE REBY?

- Follow the rules, you’re not unbreakable!
- Don’t be a rebel, drive safely within the authorized zones.
- Be good and park where allowed.


WANT TO SEE REBY IN YOUR CITY?

Are you a town hall, public administration, or association official and want to offer a shared electric vehicle service? Let us know! Contact us at hello@reby.co


You can also find us at:

- Our website: https://reby.co/
- Facebook: https://www.facebook.com/ridereby
- Instagram: https://www.instagram.com/ridereby
- Twitter: https://twitter.com/ridereby

## Key features

- Shared electric scooters, mopeds, e-bikes
- Find vehicles via app
- Scan QR code to unlock
- Keyless and cashless operation
- Eco-friendly charging
- Safe and durable vehicles

## Recent user reviews (10 of 22)

All indexed reviews: https://appshunter.io/ios/app/reby-ride-away/id1444753869/reviews.md

### 1/5 — No SMS

*2023-05-29*

I was already an user, but after a while it didn’t work anymore, i tried to signup again but it won’t send sms.

### 1/5 — Not great for foreign cell service

*2022-11-04, version 2.5.7*

We used Reby in Florence, Italy and had a frustrating time ending our trips, therefore we paid more than necessary for every trip taken. 

As a foreign visitor, our cell service was fast enough to start the trip, but not fast enough to end it as you have to take and upload a photo of the parked scooter in one of their designated parking spots. 

We learned that we needed to find a place with wifi (next to the scooter) in order to upload the photo, which added about 10-15 minutes to the end of our trips. In total we paid about €50 between the two of us for two days. I wish you could’ve seen us RUNNING to our hotel wifi at the end of the day to upload a freaking photo of a scooter before it timed out. 

The scooters themselves were good when they worked. I unlocked one that would not move at all but charged me €2 anyway. There are zones that slow you down automatically which we didn’t realize until later. We just thought our scooters were broken. 

The chat feature in the app was really nice but their suggestion to “turn off the internet and turn it back on again” was not helpful.

### 1/5 — First & Worst Experience!! ❌

*2022-06-30, version 2.5.1*

My experience from Florence, Italy - I scanned the barcode and it immediately started the trip- no confirmation asked, no information provided, nothing!!! Fine, now that the trip was started, I went on my way which was 4 minutes of ride and decided to park where I wanted to go- turns out I cannot park anywhere and there are designated zones for parking. So, I go to the designated parking zone, park the scooter, hit 'finish trip' - it asked to take photo of the parked scooter. I took the photo, try to upload it- it gave me error after error for 13 minutes after that. It would not end the trip no matter how I took the photo and tried to upload. Eventually I had to make an International call to the service center who were able to end the ride for me. They said they would refund the money for the 13 minutes I wasted, but in the only refunded me in app credit (like why would I use an app that poorly built)! I forced them to refund on my credit card and they laughed at me and said it would take 5-7 business days!!

**Developer response:** We are sorry if the app had an error at a specific time. Contact us at support@reby.co to troubleshoot your refund!

### 1/5 — Inferior App, Service and Support

*2021-12-01, version 2.0.6*

I signed up with a referral code.  I had weak internet signal.  I unlocked a unit and moved it three inches.  The app only allowed me to unlock one unit and I needed a second for a friend with no internet.  I hit finish and it just  froze there’s cancelled and hit finish again and it succeeded at a little over 1.5 minutes.I was on the chat with support for over 10 minutes and it just took forever for them to respond.   Be sure you are actually going to use the service because purchases are not refundable.

### 2/5 — Outside of bcn, does not work well, many broken vehicles

*2021-07-15, version 1.9.5*

In zones outside of the main barcelona city the vehicles are usually broken or missing helmets, etc.There has been a broken reby scooter in my neighborhood for over a month and no one fixes it for example.

### 2/5 — Use other scooters instead of this

*2021-07-08, version 1.9.5*

Will not use again. The parking restrictions are outrageous. Took me more than half my riding time to find a place to park. Ended up in the same place I originally found the scooter so it did me no good riding it. I will use other scooters instead like Lyme and Bird.

**Developer response:** We are sorry you did not enjoy our service. We have many parking points all over the city so you can park wherever you prefer! If you need more information you can contact us at support@reby.co

### 5/5 — Great scooters!

*2020-11-21, version 1.7.0*

Industrial grade stuff, safe and comfortable ride.

**Developer response:** Thank you so much for your review. We love to know our clients like our service supporting sustainable mobility.

### 1/5 — Doesn’t work

*2020-08-13, version 1.6.3*

App crashes constantly. Link to support is dead. Scooter rentals ‘reset’ constantly causing a huge extra charge for 1 trip

**Developer response:** Oh no! We are very sorry that you cannot enjoy our service. In order to help you, please contact us at support@reby.co and we will analyse your case.

### 5/5 — Great service for a tourist from Chicago

*2019-10-20, version 1.4.7*

The scooters are wonderful since Barcelona has dedicated bicycle lanes

**Developer response:** Thank you so much for your review! We love to know our clients like our service supporting sustainable mobility.

### 2/5 — Great until they charge you fines for no reason

*2019-10-16, version 1.4.7*

Be aware! The service is great until you get hit with a 50€ charge for “improper parking.” I had my bike parked in a bike rack and still got a charge. No one at support will answer my questions about it. It seems they get you using the service then make their money on fines. I have ordered my own scooter and will not be using Reby any longer. Also I will be telling my friends about their predatory practices and lack of transparency.

**Developer response:** Apologies for the poor experience related to the fine. Please, could you contact us at Carlos@reby.co, with your phone number so we can investigate your case thoroughly?

## Frequently asked questions about Reby

### What is Reby?

Reby is a platform that offers shared electric vehicles, including kick scooters, mopeds, and e-bikes. It allows users to easily find, unlock, and ride these vehicles for convenient travel within cities. The service aims to provide an affordable and eco-friendly transportation solution.

### How do I use Reby?

To use Reby, you first download the app and register. Then, you can find a Reby vehicle near you using the app. Once you locate a vehicle, you scan its QR code with your smartphone to unlock it and begin your ride. No keys, cash, or down payments are required.

### What are the costs associated with Reby?

The app description mentions that no cash or down payments are required for use, implying a pay-as-you-go model or a system where payment is handled through the app after the ride. Specific pricing details are not provided but it is described as an affordable means of transport.

### Is Reby available in my city?

Reby is available in select cities. If you are interested in seeing Reby in your city, you can contact them through their website or email at hello@reby.co, especially if you represent a town hall, public administration, or association.

### What makes Reby different from other shared mobility services?

Reby differentiates itself through its robust and durable vehicles, which are designed for safety and longevity. They exclusively use green energy to charge their vehicles and power their support fleet, emphasizing an eco-friendly approach. Additionally, Reby is socially committed and integrates functional diversity associations.

## Version history (last 1 release)

### 2.6.4 — 2022-12-29

In this version we've added a FAQs section.
You like the app? Please leave your comments, your feedback helps us improve every day.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
