# Receipt Lens - Expense Tracker — user reviews > 128 indexed App Store user reviews of Receipt Lens by Glority Global Group Ltd., rated 4.70/5 from 4,251 ratings. - Source: https://appshunter.io/ios/app/receipt-lens-expense-tracker/id1424280764/reviews - App overview in markdown: https://appshunter.io/ios/app/receipt-lens-expense-tracker/id1424280764.md - Rating breakdown: 5★ 3,687 · 4★ 275 · 3★ 112 · 2★ 43 · 1★ 134 ## What do users think of Receipt Lens? Overall sentiment: neutral **Pros** - 🚀 Intelligent app - 🚀 Accurate and reliable - 🚀 Saves time - 👍 Easy to use - 👍 Organized receipts - 👍 Helpful for taxes **Cons** - 🐛 Bugs and glitches - 🐛 Unreliable OCR - 🔒 Security and account issues - 💰 Expensive subscription - 🔍 Limited export and customization options **Commonly reported bugs** - Receipts not loading or recognizing - Incorrect categorization of receipts - Login and account issues - Inability to export data **Most requested features** - Ability to move folders and reorganize - Export by date range or quarter - Recognize negative amounts for returns - Support for Canadian tax formats - Improved customer support ## Newest reviews (11 of 128) ### 3/5 — Accuracy *2025-06-21, version 1.7.10* Price still affordable. Simple to use BUT accuracy to be improve. Every time I scan and default category confirm goes to GROCERY. No matter I buy stationery or hardware. Feedback to developer but seems unable to solve ### 3/5 — Bin *2025-02-06, version 1.7.10* The picture is to close to the bin icon. I unfortunately erase three bills so far. ### 2/5 — Worked Once *2024-12-25, version 1.7.10* I liked the app ok. Some things were annoying like you had to go back and edit the categories the receipts were being loaded into as it wouldnt let you adjust while creating. But the biggest problem was after I exported one document to test, it would “fail to download” every time after. I emailed customer service They replied and asked for a video or screenshots Which I sent and never heard from them again. Just look elsewhere, it doesnt work and they dont care. ### 3/5 — It’s so easy to use!! *2024-06-10, version 1.7.10* It’s a great app but not for the price!! ### 4/5 — pleased🙂 *2024-04-29, version 1.7.9* captures images well- easy organization-does what it says -only wish there was a way to import digital images of receipts too... ### 4/5 — Bugs *2023-12-20, version 1.7.9* Bruh. Almost everything is good and all but… Every time i try to put the category, it always goes to Other like why the heck? ### 3/5 — Bin *2023-09-07* The picture is to close to the bin. I unfortunately erase two bills. ### 4/5 — Really great and simple app *2023-09-05, version 1.7.9* Really great and simple app to use. I hate paper receipts abd trying to hero the in good enough shape to be readable down the road! 😐 I swear the fade like they do on purpose, how can the return policy on the back stay legible for years but your proof of purchase is gone in weeks!!!!???? Anyways… i use the free version and all I need to do it take a picture it records the date, time, amount, tax and store name automatically! So nice and all I have to do it make sure it’s going in the correct category. It keeps them sorted month/year and tells you the total spent in each category every month. This way exactly what I wanted and more, and it’s free! You can upgrade for features of course but I don’t need anything more at the moment. So I would and do highly recommend this app if your just need something simple, quick and reliable! ### 4/5 — Really Helpful *2023-08-29, version 1.7.9* The only criticism I have is that the app doesn’t allow me to sort the folders. ### 5/5 — Great app! *2023-08-10, version 1.7.9* Have little time to keep organized files and hate the boxes of receipts I have accumulated because I hate to throw them away! This app solved the clutter problem and mastered the organization of this information in a matter of seconds! Highly recommend!!! ### 5/5 — RECIEPTS *2023-07-01, version 1.7.8* The best ever. My life long best friend ## Most critical reviews (10 lowest-rated) ### 1/5 — Desktop access not working *2026-04-01, version 1.7.10* I’ve paid for this feature and every time I reset my password, it CONTINUES to tell me there is a mismatch…THERE IS NOT! Pulling this data for taxes on a phone is a joke. Customer service never responded to any of my 3 or 4 inquiries. What a scam! ### 1/5 — Won’t let me change payment method *2025-10-01, version 1.7.10* Not a good app for changing payment method ### 1/5 — Desktop access not working *2025-04-04, version 1.7.10* I’ve paid for this feature and every time I reset my password, it CONTINUES to tell me there is a mismatch…THERE IS NOT! Pulling this data for taxes on a phone is a joke. Customer service never responded to any of my 3 or 4 inquiries. What a scam! ### 1/5 — No currently conversion or location *2025-03-15, version 1.7.10* The app does not take into account for the location on where the expense was taken or furthermore if it is a Canadian transaction or a USD transaction. If I am incorrect, please let me know and I will change my app rating. ### 1/5 — No ability to recover account *2025-03-06, version 1.7.10* Had an accident where I was trying to login to the Windows app version on laptop. Had the wrong email address on account. Went to change the email account and noticed it said to login in. Ended up having to delete the “new login” account but ended up erasing every single backed up receipt and all data. Haven’t been able to recover with any email address I have and haven’t heard from anyone since. ### 1/5 — Terrible app - save your money! *2024-12-04, version 1.7.10* I really wanted to love this app. But there are just so many issues that are unacceptable considering how much they charge for the annual subscription. You write a note onto a receipt in the notes field, and you can’t even search by keywords later to find it. What’s the point? When you scan the receipts in, it assigns the date you scanned it in, and there is no way to sort by date on the actual receipts. So if you scan a bunch of receipts or invoices from August, they will show up as the date you scan them in in December. It’s very confusing and totally stupid. No way to export your data in any sort of meaningful way. Basically, your data is just trapped inside this app without the ability to even filter sort or search in any way that is actually useful. Once you purchase, and realize all of the downfalls of this app, all the time you wasted scanning receipts is gone in the wind. I have written them several times asking them to add these basic features and push them via an update, but nope. They refuse to give us any updates. We are stuck with this app the way it is. They simply don’t care. It’s a money grab. I’ll be cancelling my annual plan and continuing the neverending search for app that actually works, and isn’t over priced. 1/10 rating. Smh ### 1/5 — 503 Service Temporarily Unavailable (not fixed ) *2024-09-13, version 1.7.10* I have not been able to open images ( photos of receipts) and contacted the customer service but there was no reply. I tried all kids of devices, email programs, and browsers. None of them worked. Please fix the issue asap. I need to bill ### 1/5 — Can’t Export *2024-07-29, version 1.7.10* Not being able to export makes the app pretty worthless. Waiting on a response to see if it can be fixed. ### 1/5 — Be careful with these guys! *2024-01-24, version 1.7.9* Downloaded app to see if if app would work and cancelled same day and was charge for full year subscription! ### 1/5 — Logout *2022-12-30, version 1.7.4* How the heck do I log out?! ## Most praised reviews (10 highest-rated) ### 5/5 — So easy *2026-08-05, version 1.7.10* This app is so easy to use. The export feature is great for the accountant. ### 5/5 — Great App *2026-07-27, version 1.7.10* It’s a fantastic little app that is easy, intuitive and it helps simplify tracking and reporting of expenses. I use it for personal and business needs. It allows you to take a pic of your receipt, and from that it will prefill the line items for you. It doesn’t always get it right, (it mostly gets it right) but it is easy to change the fields before you save it, and it is fast enough to not be cumbersome. It allows you to add categories and folders or even individual notes to help with delineating the expenses you might want to track, and the best part is it’s easy to export the info to a spreadsheet too. The app does what it is designed to do and it does it well! ### 5/5 — Service Software *2026-07-07, version 1.7.10* This is my most used software that I use in my remodeling business. Been using it for years with never an issue! ### 5/5 — So Far Ao Good *2026-04-22, version 1.7.10* I’m really surprised at how well this captures receipts. I will say that you have to pay attention to each item as sometimes the #’s don’t Always match. But usually it’s because the receipt is wonky. Thanks for a great product. ### 5/5 — Receipts for taxes *2025-02-06, version 1.7.10* This app really helps keep me organized for taxes, as I am not awesome at keeping my receipts for business. My accountant also appreciates it ### 5/5 — Intelligent App *2024-11-21, version 1.7.10* Very useful! ### 5/5 — 5/5 *2024-10-26, version 1.7.10* Good ### 5/5 — Receipt Lens *2024-02-23, version 1.7.9* When it works, it’s wonderful, although is a little slower now than it used to be when I first installed it. Every now and then it wants to go on the blink and I’ll be unable to access my files or upload files. I’ll be without service until they restore it or fix whatever the problem was. But overall I’m pleased with it. ### 5/5 — Great App! *2024-01-25, version 1.7.9* Free unless you decide to pay! Great app! Perfect for keeping track of your receipts in case you ever have an audit. Thanks! ### 5/5 — Trialing *2023-11-03, version 1.7.9* So far this app in a nutshell, simple and easy to use and understand, I find the explanation on how to use it is self explanatory and efficient…hopefully it stays that way as then it will be worth the purchase for sure --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*