# Receipt Organizer・ReceiptGenie — user reviews

> 19 indexed App Store user reviews of Receipt Organizer・ReceiptGenie by Botisan AI Pte. Ltd., rated 4.50/5 from 65 ratings.

- Source: https://appshunter.io/ios/app/receipt-organizerreceiptgenie/id6740299816/reviews
- App overview in markdown: https://appshunter.io/ios/app/receipt-organizerreceiptgenie/id6740299816.md
- Rating breakdown: 5★ 53 · 4★ 6 · 3★ 0 · 2★ 0 · 1★ 6

## Most critical reviews (10 lowest-rated)

### 1/5 — Mr S

*2026-03-07*

Keeps crashing

**Developer response:** Hi, sorry for the inconvenience caused. We have identified the crash and released an update (2.4.5) to address it. Please let me know if it still crashes for you. Feel free to email us at support@receipt-genie.com and we will look into it further for you. Thanks!

### 1/5 — No privacy after all

*2025-10-09*

The app description indicates that your data stays on your device, but the app will not work without a network connection. Seems like the app is sending my data somewhere. 
No thanks!

**Developer response:** Accuracy is our top priority when it comes to receipt scanning. Unfortunately we still have to send the receipt to the cloud to achieve the accuracy we want. One thing we do ensure is that we are not selling any of our user’s data to market research companies for extra cash, and the provider we use do not take the data for AI training purposes. Also we do not store edits on our servers so at the end of the day, your financial data stays with you. I hope one day our phone and the AI is powerful enough to keep everything local. Cheers!

### 1/5 — 如何登陆？

*2025-09-12*

你能吗？

**Developer response:** 您好，在app开启的时候，有提示提供网络权限，app才能正常工作。有时候在权限提供之后，要重启一下app才能正常登录。这个问题我们会好好改进的。目前我们有好几百中国大陆的用户能正常使用的，可以再试一下呢。

### 2/5 — Needs to be fixed

*2025-10-09*

**Issue:** Despite having obtained a lifetime subscription, the app occasionally indicates that I have a limited number of scans available and displays a prompt at the top urging me to upgrade to premium. Additionally, when I try to restore my purchases or make a new purchase, the app flashes without providing any message, which is quite confusing.

**Cons:** One drawback is that the app does not seem to sync with Gmail or iCloud, which can hinder cross-device accessibility.

**Pros:** On the bright side, the app excels in scanning items, outperforming many of its competitors.

Despite the challenges, I still hold hope that these matters will be fixed, since the app could become my preferred option if these issues are resolved.

**Developer response:** Thank you for the feedback! We would look into the issue and try to fix it in the upcoming releases!

### 3/5 — 闪退

*2025-11-26*

更新后出现闪退问题。

**Developer response:** 实在不好意思！上版本更新的时候遇到了bug，今天早上紧急修复了，最新版本2.3.1可以下载下来试试！实在不行的话，麻烦邮件联系support@receipt-genie.com哈！

### 4/5 — APP 本身挺好的，就是有 bug

*2026-08-04*

出去旅游时候用这个记挺方便的，而且识别小票里面的单项内容也挺准的。但就是有 bug，有的小票上传一次，一直都卡着出不来。后面重新上传之后，又发现两份都有了，想删除一份，但是这一份又是永远删不掉的。就是导致最后整体也不能用，因为中间有错误的单子在里面。

**Developer response:** 你好！我们今天推出了更新（版本2.6.5），应该能修复这个问题。可以试一下更新看看那张小票能不能正常删除，如果还有问题的话，请问方便录屏给我看看吗？可以给我发邮件：support@receipt-genie.com

### 4/5 — 無料でなく年3000円

*2026-07-06*

読み取りは良い。戻るボタンなどが固まっていちいちアプリ終了することが多い。

**Developer response:** フィードバックをいただき、ありがとうございます！
フリーズする問題を特定し、本日リリースしたバージョン 2.6.2 で修正いたしました。お手数ですが、アップデート後に問題が改善されたかお試しいただけますでしょうか。
もしまだ問題が発生する場合は、support@receipt-genie.com までメールをいただくか、アプリ内のチャットサポートからご連絡ください。迅速に対応させていただきます！

### 4/5 — 更新以后打不开了，闪退😂😂😂

*2025-11-25*

这是一款很好用的app，很nice，用了好几个月了。不幸的是，今天早上更新了一下2.3，app就打不开了。求助求助 iOS26.2

**Developer response:** 实在不好意思！上版本更新的时候遇到了bug，今天早上紧急修复了，最新版本2.3.1可以下载下来试试！实在不行的话，麻烦邮件联系support@receipt-genie.com哈！

### 4/5 — Best receipt app

*2025-10-19*

It does everything I want it to do and excels at it
Love how clear the scanning comes out and automatically
Love how I can reference back to the original document

**Developer response:** Thank you so much! We will continue to improve the app! Please let us know if you have any other questions!

### 4/5 — Awesome app for recording receipts

*2025-10-13*

The ReceiptGenie is a great tool to keep all your receipts organized. It is easy to use and accurate in its functionality. It is intuitive and fun to use.

The majority of my transactions involve credit cards and it’s so nice to be able to record these receipts so easily. I highly recommend the ReceiptGenie receipt organizer.

**Developer response:** Thank you so much! I am glad that ReceiptGenie can help you manage your credit card transactions!

## Most praised reviews (9 highest-rated)

### 5/5 — アップデートのお陰で固まらなくなった！

*2026-07-09*

迅速にご対応いただきありがとうございました。快適に使えて満足です。

**Developer response:** フィードバックをいただき、ありがとうございます！
フリーズする問題を特定し、本日リリースしたバージョン 2.6.2 で修正いたしました。お手数ですが、アップデート後に問題が改善されたかお試しいただけますでしょうか。
もしまだ問題が発生する場合は、support@receipt-genie.com までメールをいただくか、アプリ内のチャットサポートからご連絡ください。迅速に対応させていただきます！

### 5/5 — 十分好用的发票收藏app

*2026-06-17*

客服回复及时，扫描发票识别智能，货币跨度大，好评好评

### 5/5 — Perfect

*2026-01-21*

Great app! Very easy to use, fast receipt scanning, and everything gets organized automatically. It really helps me keep track of my expenses.

**Developer response:** Thank you so much! We will continuously improve the app and make it even easier to organize and track the expenses!

### 5/5 — Label/Category filter function pending

*2026-01-20, version 2.3.10*

Hopefully this function will be published very soon. Everything is very well except this inconvenience. Even the customer support live chat is responsive for free user. Nice.

### 5/5 — Crashed

*2025-11-25, version 2.3.0*

英文翻译如下：

The recent update has caused the app to become completely unusable. It crashes and closes automatically about one second after I tap to open it. Please fix it asap. (iPhone 16 iOS 26.1)

### 5/5 — Thanks for the application

*2025-11-19*

It looks promising to me. Plus, please keep working on scanning quality of the application. I like to see scanned receipts without any other background (just a solid receipt). With Kind Regards ~

**Developer response:** Thank you so much! We will continue to improve the scanning quality and accuracy of the app, and next step we are looking to add in-app cropping for images uploaded from photo album!

### 5/5 — 再接再厉

*2025-11-04*

整体挺好的，我还在红薯跟开发者联系上了～，要是小票图片能再编辑下就好了，强迫症表示先截图后剪裁后保存到手机再上传，要是图片截图后能在软件里建材就好了，就更板正了

**Developer response:** 非常感谢！我这边后续会做一个截图编辑的界面，允许在app内裁剪的！

### 5/5 — Impressed

*2025-10-08*

I have only taken one picture of very long receipt. I am impressed by the clarity and scan of the information! Nice app!

**Developer response:** Thank you! We strive for accuracy when it comes to scanning, and I have scanned over 1k of my own receipts to make sure that most of the receipts can be properly processed! Cheers!

### 5/5 — Exceptional - easy

*2025-09-11*

I’ve tried many of these expense trackers but always gave up since they involved a more complicated process. This app is easy and quick. It scans (or uploads) the receipt and accurately extracts all the info it can. I am very pleased.

**Developer response:** Thank you so much! Happy scanning!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*