# ReceiptJar — user reviews

> 1,450 indexed App Store user reviews of ReceiptJar by THE U GROUP & CO LIMITED, rated 4.70/5 from 63,521 ratings.

- Source: https://appshunter.io/ios/app/receiptjar/id1450157256/reviews
- App overview in markdown: https://appshunter.io/ios/app/receiptjar/id1450157256.md
- Rating breakdown: 5★ 55,147 · 4★ 4,267 · 3★ 1,861 · 2★ 587 · 1★ 1,659

## What do users think of ReceiptJar?

Overall sentiment: mixed

**Pros**

- 🚀 Easy to redeem
- 👍 Very good website
- 💰 Free rewards
- 🙌 Great experience
- 🤑 Awesome app
- 👌 Fun way to save

**Cons**

- 🐛 Receipts rejected for invalid reasons
- ⚠️ Accounts suspended for inactivity
- 🕰️ Slow upload times
- 🤔 Confusing policies
- 🤯 Frustrating glitches
- 🚫 App not available in certain countries

**Commonly reported bugs**

- Camera button not working
- Receipts not syncing properly
- Inconsistent point calculations

**Most requested features**

- More gift card options
- Faster payouts
- Improved customer support

## Newest reviews (10 of 1,450)

### 3/5 — More surveys

*2026-09-03, version 16.1.0*

I enjoy doing the surveys, post more of them!!

### 2/5 — Cant link gmail

*2026-09-02, version 16.1.0*

The apps have bugs, when i want to link my gmail to the apps. When i link and login to my gmail, The apps always stuck in the gmail menu 2nd authentic

### 4/5 — I like the app, however, up to five minutes to upload online receipts?

*2026-08-28, version 16.1.0*

When I attempted to load the online receipts, it took A LOT longer than that so I gave up.

### 4/5 — Cool

*2026-08-24, version 16.1.0*

Cool app let’s see if I really do get cash back

### 4/5 — 15 days to get reward!

*2026-08-23, version 16.1.0*

I’m so turned off by this app. I work hard submitting receipts only to be told it will take 15 days to get a $5 reward!  None of the other apps take that long. It’s so not worth it.

### 5/5 — Utilisation améliorée

*2026-08-21, version 16.1.0*

Depuis ce printemps, la rapidité de prise de photo a été grandement améliorée et permet de participer à l’enregistrement des reçus sans perdre de temps.

### 1/5 — Use Fetch instead

*2026-08-20, version 16.1.0*

I used receipt jar for a couple of years. I read another reviewer that had same thing happen to them. We have 2 adult kids and if my husband buys something at the grocery store or at a fast food place and I buy my own meal later or my kids do and u scan the receipts they flag ur account and disable your account. I was about to collect $10 In Rewards and that happened. What a scam!They are not as good as fetch. Smaller rewards for receipts submitted and smaller amount of points awarded for receipts. And after all that (you giving THEM your information on what you are buying- you are doing THEM a favor) they suspend your account. Deleted the app after I got that suspension email and will stick with FETCH! Would NOT recommend!!

### 2/5 — Slow to pay

*2026-08-20, version 16.1.0*

It will take up to two weeks for them to send the money to PayPal.

### 1/5 — Waste of time!

*2026-08-20, version 16.1.0*

After almost a year of downloading receipts they and finally getting to cash out, they suspended my account saying you didn’t follow the rules.  They didn’t give me warning to let me know which “rule” I broke.  I also know of other people this has happened to.  Not worth your time and energy it’s a SCAM!

### 1/5 — SCAM

*2026-08-19, version 16.1.0*

After I reach the 50$ gift card reward I’m trying to make it up to the hundred but then I’m about 92% in progress. One time I logged in to upload my receipts and to find out they logged me out due to inactivity and I’m suspended in 30 days and wont be able to redeem my rewards. I spend years in uploading and using this app. Dont waste your time cos they’re NOT gonna give you anything. SUCH A SCAM!!!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Receipt Jar

*2026-09-07, version 16.1.0*

Beware- this app will not pay you for your hard work once you get to a high amount of money.  They will cause you of too many survey and will not pay then suspend your app.

### 1/5 — Receipt Jar

*2026-09-05, version 16.1.0*

I Please Beware.  I made so many purchases and once it was time to cash out my money was declined and account suspended.  These are survey applications, so if your spending your money and get your receipts pay the consumer

### 1/5 — Deleted Account

*2026-09-02, version 16.1.0*

I don’t recommend this app. They deleted my account for no reason and without notice. All my coins earned is gone!

### 1/5 — Scammers

*2026-08-27, version 16.1.0*

I used ReceiptJar consistently for YEARS and spent a huge amount of time scanning receipts. I successfully redeemed a $50 Amazon gift card and a $20 gift card in the past, so I had no reason to believe I was doing something wrong.

Recently, I reached another $20 redemption and requested it. Instead of receiving my reward, my redemption was rejected and my entire account was suspended.

The explanation? “Receipt Diving - Occasional.”

What makes absolutely no sense to me is that I submitted receipts from my own purchases and, occasionally, receipts that members of my family gave me after they went shopping. Receipts don’t necessarily have the purchaser’s name on them, so I don’t understand how ReceiptJar decided that this was “receipt diving.”

I was never clearly told which receipts supposedly violated the rules, what I specifically did wrong, or given any evidence explaining the decision.

After YEARS of spending my time scanning receipts, this is extremely frustrating. Yes, I received two gift cards previously, but losing access to my account and having another $20 redemption rejected after putting in years of effort is ridiculous.

If you are going to spend your time scanning receipts for this app, make sure you fully understand their rules before investing years of your time into it.

### 1/5 — Points all gone

*2026-08-27, version 16.1.0*

After spending many months capturing my receipt gathering points. One day or after an update all my points disappear.  Their help assistance not a help at all

### 1/5 — This app is a scam

*2026-08-25, version 16.1.0*

It took me forever to finally have enough to cash out and as soon as I wanted to, they kicked me off telling me I did something wrong, but would not tell me what that was. I’ve read a lot of other reviews that they did the same thing to other people. Don’t waste your time.

### 1/5 — Points all lost

*2026-08-23, version 16.1.0*

After capturing all my receipt for couple of months My points all disappeared very confusing

### 1/5 — Be aware

*2026-08-22, version 16.1.0*

Due to they will have to if you would like to redeem your points. This looks like scam your data and don’t get any reward points from them. They will stop your account when your ask for redemption as below 

Hi there,

Thank you for contacting us.

We’re sorry to let you know that your account was suspended due to a long period of inactivity. This means there was no activity on the account, such as opening the app or uploading receipts, for an extended period of time.

As stated in our Terms and Conditions, points from an inactive account are forfeited after 30 days of inactivity and are no longer eligible for redemption. This policy helps us keep the rewards program fair and sustainable for all our active members. Therefore, the account can no longer be reactivated, and any previously forfeited points cannot be reinstated.

If you’d still like to continue using ReceiptJar, you’re welcome to create a new account using a different email address.

Thank you for your understanding, and we hope to see you back on ReceiptJar soon!

### 1/5 — 1 Star Review

*2026-08-21, version 16.1.0*

Need more point rewards and unlimited number of receipts that can be submitted within the deadline. This app limits the points within a timeframe and does not offer other options like games to accumulate extra points. May stop using app when I have enough points to redeem $25.

### 1/5 — Frozen Out for a Week

*2026-08-20, version 16.1.0*

I have had a frozen screen in this program for a solid week. I did notice a “bug” Update. Did the Update,problem still there.😂😂

## Most praised reviews (10 highest-rated)

### 5/5 — Receipt Jar refuse pay out

*2026-09-04, version 16.1.0*

I’m extremely disappointed with ReceiptJar. I submitted legitimate receipts from my own household shopping, including receipts from household members, and ReceiptJar is now refusing to pay out by claiming the receipts are not mine.

I would strongly encourage ReceiptJar to clearly explain:

• What specifically qualifies as a “household” receipt;
• What evidence they require to establish receipt ownership;
• Why receipts that comply with their published household rule are being rejected at payout; and
• Why users are not given a fair opportunity to correct or clarify the issue before their payout is refused.

There are also numerous recent user reports of accounts being suspended or payouts being refused when users attempt to cash out, so this does not appear to be an isolated frustration.

### 5/5 — Amazing

*2026-09-01, version 16.1.0*

Pretty fun and easy earn with this apps

### 5/5 — Jar

*2026-08-30, version 16.1.0*

Awesomeness

### 5/5 — Opinion

*2026-08-30, version 16.1.0*

Me encanta esta aplicacion

### 5/5 — Innovative Idea

*2026-08-29, version 16.1.0*

I think this is a great idea, to earn points/ gitfcards out of every day recipts I also like that by linking your email you can earn points off of E-receipts as well as anything ordered online…… phenomenal!!!! I like how they thought of everything and I’m inviting the whole world to join, who also think this is a fantastic idea!!!!

### 5/5 — Buen servicio

*2026-08-27, version 16.1.0*

Ellos me dieron buen servicio a tendieron mi consulta 
Que pensé que la aplicion no  servia y me ayudaron tienen muy buen servicio 
La aplicacion si sirve yo estaba teniendo una confusión el screen la pantalla estaba muy grande pero era el zum que le abia puesto y no me dejaba ver el botón para seguir. .

### 5/5 — It really works

*2026-08-25, version 16.1.0*

I just got my first $20 sent to PayPal 👍🏻

### 5/5 — Gift card issue

*2026-08-25, version 16.1.0*

Had a gift card issue so wrote to receipt Jar and the issue was resolved quite rapidly! They answer emails right away! Thankyou for excellent service!

### 5/5 — Reçu

*2026-08-24, version 16.1.0*

J’aime bien envoyer des reçu

### 5/5 — Fun & Legit

*2026-08-22, version 16.1.0*

Why not scan receipts and get extra money? You won’t get rich, but every bit helps me. And it is legit if you follow their instructions. Cashing out a quick $5 to get laundry cleaner I forgot to get with my regular grocery hauls.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
