# Recharge.com: Mobile top up — user reviews > 203 indexed App Store user reviews of Recharge.com by Top Up BV, rated 4.72/5 from 2,198 ratings. - Source: https://appshunter.io/ios/app/rechargecom-mobile-top-up/id1547603137/reviews - App overview in markdown: https://appshunter.io/ios/app/rechargecom-mobile-top-up/id1547603137.md - Rating breakdown: 5★ 1,875 · 4★ 165 · 3★ 63 · 2★ 20 · 1★ 62 ## What do users think of Recharge.com? Overall sentiment: positive **Pros** - 🚀 Fast and instant recharge - 🔒 Secure and reliable service - 👍 Easy to use and navigate - 👍 Convenient for international top-ups - 👍 Great customer service **Cons** - 🐛 Occasional payment issues and failed transactions - 💰 Expensive service fees and exchange rates - 🐛 App crashes and freezes - 🐛 Delayed or non-delivery of recharge - 🔒 Concerns about account security and fraud **Commonly reported bugs** - Login screen freezes - Incompatibility with certain devices or networks - Recharge codes not working or getting lost - Delayed or missing recharge notifications **Most requested features** - Support for more payment methods (e.g., Apple Pay, Google Pay) - Option to set custom recharge amounts - Ability to save payment details for faster checkout - Improved app stability and performance ## Newest reviews (10 of 203) ### 4/5 — App *2026-03-16, version 1.0.187* Practical app but fees can be annoying sometimes and I think it’s not enough special deals ### 4/5 — Needs more options *2026-02-11, version 1.0.187* If it had more options for payment method like saving info that I don’t have to fill the card information every time it would be great ### 3/5 — Can't checkout using PayPal *2025-11-07, version 1.0.187* Tried to checkout with PayPal but got “Payment not processed” every time, even though PayPal emailed saying the transaction was authorized but needed Recharge to confirm. Customer service team responded almost immediately to my first email with a few instructions to fix the issue, none worked. Messaged again, didn't hear back until 3 days later — another email with the exact copy-paste instructions. Also this one was addressed to "Sebastian"—who TF is Sebastian? 😂 Gave up and bought elsewhere. Only giving 3 stars cause that's how many days they take to respond lol ### 4/5 — Great app *2025-09-17, version 1.0.182* A very fast and reliable application to use for recharging various wick fix and money transfers. I’m keeping one star for myself because the fees are always too high sometimes and they don’t give me enough bonus . 😁 ### 5/5 — 👌 *2025-08-09, version 1.0.182* Hasta el momento me funciona al 100%, y lo mas que toma para entrar en efecto son 5 minutos!🔥🫡 ### 5/5 — Recarga *2025-07-11, version 1.0.182* Llevo meses utilizando esta app para recarga y hasta ahora todo muy bien rápido y seguro! ### 3/5 — Promotions *2025-06-14, version 1.0.182* Great service just think that for regular customers like myself who spend in excess of $500 + every month more rewards are available like the discount promotional codes you have sent me on a couple of occasions. ### 5/5 — 100% *2025-06-13, version 1.0.182* Seamless ### 1/5 — It's scam, report it everywhere.apple ,your bank reddit,and... *2025-06-11, version 1.0.182* they took my money two times and nothing in the other side .don’t trust this app they take your money randomly maybe all the review is fake because they make a lot of money for taking money from customer. ### 5/5 — 5/5 *2025-06-05, version 1.0.182* I love this app ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst customer service. It takes forever to get any response from the support team *2026-08-06, version 1.0.194* No phone number to get hold of anyone and no they don’t resolve issues nor provide any response within 24 hours as they claim. They would close the support ticket without any resolution ### 1/5 — They completely scammed me *2026-06-19, version 1.0.194* I bought a $50 PlayStation Mexican gift card and when I tried to redeem it, it said I couldn’t redeem it because of the region even though my ps account is Mexican. I contacted support and they couldn’t help me get a refund. So I got nothing and they kept my $50 ### 1/5 — Item Not As Described *2026-02-27, version 1.0.187* I purchased a PlayStation Store code advertised for Mexico, since my PSN account is registered in Mexico. However, the seller delivered a US-region code that cannot be redeemed on my account. Customer support acknowledged the code is US-only but refused to provide a replacement or refund and redirected me to PlayStation Support, even though Sony cannot modify third-party retail codes. The product delivered does not match the advertised region. Buyers should be careful when purchasing digital codes from this app. ### 1/5 — Waste of time *2026-02-08, version 1.0.187* Won’t process any payments ### 1/5 — Rip off *2026-02-01, version 1.0.187* It was a good service until they upped their service fees. $5.99 service fees on a $10 paysafe card? They want you to pay over half the price of the card in fees. Run away ### 1/5 — Customer service *2025-12-26, version 1.0.187* They have blocked me bank card and I tried anther bank account but it didn’t work I have very bad experience with this app ### 1/5 — Order errors *2025-11-10, version 1.0.187* Have had multiple orders not appear in my recent orders . Very hard process to locate funds ### 1/5 — Paid but didn’t receive the card, and there’s no reply to my email. *2025-10-26, version 1.0.182* Paid but didn’t receive the card, and there’s no reply to my email. ### 1/5 — Recharge internet *2025-08-21, version 1.0.182* faites ATTENTION!! vous passez commande pour une recharge et elle ne fonctionne pas et lorsque vous leur expliquer la situation ils ne veulent pas vous aider ni vous rembourser! ### 1/5 — Visa debit gift card doesn't work *2025-06-20, version 1.0.182* Purchased a visa debit gift card and the card cannot be found nor used ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing app *2026-08-18, version 1.0.194* Great app that exceeds all expectations ### 5/5 — Simply amazing product *2026-05-31, version 1.0.194* It just works, seamless, amazing!! ### 5/5 — Great service *2026-05-18, version 1.0.193* So easy to use and very convenient. ### 5/5 — Hassle free *2026-05-12, version 1.0.193* Costs a little more than physical card But saves trying to find correct shop ### 5/5 — Great service *2026-03-26, version 1.0.193* Great service…saves you from going to t office… ### 5/5 — Great service *2026-02-07, version 1.0.187* The app is really efficient and the customer support friendly helpful and fast ### 5/5 — Bundle *2026-01-31, version 1.0.187* I purchased the bundle once a month for my fiancé so he can have unlimited service. It’s cheaper than service in the US. It’s $34 a month plus tax. ### 5/5 — Excellent *2026-01-24, version 1.0.187* Wide Ability to Buy Prepaid USA Phone plan & Prepaid Visa. ### 5/5 — Mobile top up *2025-12-26, version 1.0.187* Amazing company with great product. Very easy to follow up the process even for oldie like me. ### 5/5 — Good *2025-10-07, version 1.0.182* Easy --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*