# Recon-3D — user reviews

> 24 indexed App Store user reviews of Recon by Recon-3D Inc., rated 4.80/5 from 275 ratings.

- Source: https://appshunter.io/ios/app/recon-3d/id1594797748/reviews
- App overview in markdown: https://appshunter.io/ios/app/recon-3d/id1594797748.md
- Rating breakdown: 5★ 257 · 4★ 8 · 3★ 2 · 2★ 2 · 1★ 6

## What do users think of Recon?

Overall sentiment: positive

**Pros**

- ✨ Accurate 3D scanning
- 🚀 Efficient workflow revolution
- 👍 Easy to use
- 💡 Innovative use of iPhone features
- ✅ Excellent data quality
- 📈 Great for forensic analysis
- 💰 Good value subscription
- 🛠️ Outstanding support
- 🏎️ Fast vehicle scans
- 🎯 High accuracy
- 📸 Crisp and clean data
- ⏱️ Quick capture
- ⚖️ Manageable file sizes
- 💯 Best iOS reality capture
- 🌟 Rivals handheld scanners
- 💯 Forensic level accuracy
- 🎯 Precision for LE
- 🚀 Revolutionized workflow
- 👍 Excellent for documentation
- 💡 Ideal for incident scenes
- 👍 Great for vehicles
- ✅ Watertight scans
- 👍 Better than other apps
- 👍 Responsive customer service
- 👍 Great tutorials
- 💡 Versatile solution
- 👍 Perfect for infrequent use
- 💡 Leverages sensor fusion
- 💡 Incredible accuracy with LiDAR
- 👍 Makes iPhone scanning work
- 💡 Great forensic mapping
- 👍 Amazing tool for metrology
- 💡 Gets better with every release
- 👍 Well worth investment
- 💡 Awesome 3D capture
- ✅ Admissibility of data
- 💡 CSI must-have
- 🚀 Incredible results
- 🎯 Low error measurements
- ⏱️ Fast car scans
- 💯 Amazing forensic app
- 👍 Easy to use
- ✅ Accurate results
- 💡 Use of April tags increases confidence
- 👍 Great surveyor tool
- 💯 Best App Store purchase
- 💯 Incredible accuracy
- 👍 Super easy to use
- ✅ Works and provides great models
- 💯 Impressed with each scan
- ✅ Gets all needed measurements
- 💯 Nothing compares
- ✅ Tremendous work and research
- ✅ Free software for viewing/editing
- 👍 Easy to use models in commercial software
- 🚀 Great on-the-go app
- 👍 Convenience on phone/iPad
- ✅ Grab damage profiles quickly
- 🚀 Exceptional accuracy
- 👍 Impressive fusion
- ✅ Point cloud results compare favorably
- 🚀 Fantastic product
- 👍 Easy to use
- ✅ Accurate point cloud data
- 👍 First-rate support

**Cons**

- 🐛 Crashes at save
- 🐛 Loses data and video
- 🐛 Update required in rural areas
- 🐛 Camera laggy after update
- 🐛 Slow screen update after update
- 🐛 Permission problems block app
- 🐛 'Oops' screen with permission issues
- 🐛 Sign up not working
- 🐛 Recover password not working
- 🐛 'Oops' message without details
- 🐛 Email already registered error

**Commonly reported bugs**

- Program crashes when hitting save
- App requires update in rural areas without data
- Camera is laggy and slow to update screen after update
- Permission problems block app usage
- App shows 'Oops' screen asking for permission despite all permissions granted
- Sign up process is not working
- Password recovery is not working

**Most requested features**

- Tool for measuring in the app

## Newest reviews (7 of 24)

### 5/5 — Incredible results in a few minutes.

*2023-05-28*

Scanning a calibrated grid 2.5 feet X 2.5 feet, the error I measured in the scanned point cloud grid was only 0.007 feet. You can get a detailed scan of an entire car in less than three minutes. (Obviously, processing it into a point cloud takes more time in the background than collecting the data.)

### 5/5 — An amazing Forensic Level Scanning App

*2022-10-26*

I am a crash analyst and rely on accuracy when investigating crashes and the evidence I produce in court. The app is easy to use and the results are accurate. But more importantly the use of the April tags increases the confidence of the scan. I’ve tried others and nothing compares.

### 5/5 — Incredible, Accurate and Easy to Use

*2022-08-15*

This app is absolutely one of the best purchases I have made from the App Store. I cannot believe how well the app works and how accurate the data collected is. The app is super easy to use. I have personally tested the accuracy using both hand measurements and commercial grade 3-D scanners. It simply works and provides a great looking 3-D model from the data captured. Each time I scan I am even more impressed. Using it on passenger cars, and even tractor trailers I can get all of the measurements I need to complete my task. I have tried most every scanner app that I can find and nothing compares to this. I know a tremendous amount of work and research went into this product and it truly delivers. Best of all there is free software that you can use to view, edit, measure and even animate the results. Using the models in commercial grade software is easy and impressive as well.

### 5/5 — Great on the go app

*2022-07-18*

I have been using this app for months and use it at least four times a week.  The convenience of the app on my phone and iPad and end product means I can grab vehicle damage profiles and small crash scenes easily and quickly

### 5/5 — Exceptional Accuracy and Quality

*2022-07-14, version 1.0*

Impressive fusion of LiDAR and photogrammetry - point cloud results compare favorably to FARO scans.

### 5/5 — Fantastic product

*2022-06-05*

This app is outstanding. Don’t be frightened off by the sign up for an account - you have to do this to allow the app to send the data off for processing. It’s easy to use and the point cloud data produced is both accurate and looks fantastic. I was pleasantly surprised by how easy it was to use and if anything goes wrong, the support from the developer is absolutely first rate. Can’t recommend highly enough.

### 5/5 — Incredible results in a few minutes.

*2022-05-16, version 1.0*

Scanning a calibrated grid 2.5 feet X 2.5 feet, the error I measured in the scanned point cloud grid was only 0.007 feet. You can get a detailed scan of an entire car in less than three minutes. (Obviously, processing it into a point cloud takes more time in the background than collecting the data.)

## Most critical reviews (10 lowest-rated)

### 1/5 — Forced Update

*2025-06-09*

Recently I went to use the app in a rural area and to my surprise it REQUIRED an update. I’m in the middle of nowhere with an IPad that doesn’t have cellular data and I cant use what I paid for??? I get updates are needed but they shouldn't be required for use. I had to leave the crash, find service and then update the app. Terrible planning, DONT FORCE USERS TO UPGRADE! I don’t want to be your beta tester. Also, BTW this update the camera is laggy and slow to update the screen.

### 1/5 — Permission Problem

*2022-12-27, version 1.3*

At least he get our Email address for free. May be it will be sold without a running program, not solvable permission problems block this app.

### 1/5 — Not working App

*2022-07-19, version 1.1*

The APP does not work at all. A Screen with oops pops up which asks for permission. All permissions are given, but popup Screen remains.

### 2/5 — Crashes at the end of the scan.

*2025-09-26*

When I hit save the program crashes, and I lose the data and video. This happens more often than not.
Otherwise great tool.

### 2/5 — Yuck

*2025-08-04*

Right out of the gate, they force you to create an account then force you to turn on your GPS… really gross thinking about what they would do with this data. It seems like it’s got a lot of interesting features for police agencies, but they got money to pay for this. I’d rather use something like 65sqan which is free and I know data ain’t going anywhere.

### 3/5 — Sign up not working, recover password not working

*2022-05-28*

I do not know how it works as it is asking to sign up first. I usually delete any app once it is asking for personal details without even giving to try. However in this case I was curious and tried to create an account.  I received oops message from the app without any extra details and when I tried again I got this email has been registered already. That’s when you lost me as a a user.

**Developer response:** This is usually because you have to allow the camera and locations services. If you give the app permission, then you won't get this. Please feel free to message support and we'll make sure you are taken care of.

### 4/5 — Good

*2022-10-26*

This app is great as a surveyor point of view. If there is tool for measuring in the app will be perfect.

### 5/5 — R3D

*2025-06-11*

If you have a need to 3d scan and create scaled 3d point clouds this is the tool to use.  Ideal for vehicles or small incident scenes.  I’ve been using it for several years and it is an excellent tool.

### 5/5 — Best scanning app

*2025-05-01*

Recon-3D has revolutionized my workflow for evidence documentation. The ability to generate accurate point clouds from a short video is continually useful! It’s much easier to scan those hard to reach places, or get a quick scan when time is limited. Support (if needed) is excellent.

### 5/5 — New updates are amazing

*2025-04-04*

The ability to start my vehicle inspections with a R3D scan and have a tractor trailer scan process in less than 15 min is an outstanding benefit.  I can leave knowing that I have a watertight scan to begin working with at the office.

## Most praised reviews (7 highest-rated)

### 5/5 — Excellent support

*2025-02-04*

The quality of the scans are outstanding for an iPhone based app. Much better results than I’ve had with other available scanning apps. Besides the quality of scans, the user support has been outstanding- responsive customer service and great tutorials. -tyler

### 5/5 — Good Valur

*2024-06-17*

A versatile solution for those who need the product infrequently - you can get a monthly subscription, do the required scans and not carry the overhead unnecessarily. Perfect. Take the cloud compare course, get an iphone 14 pro and join the 3D Recon community!

### 5/5 — Accurate Forensic Scanning in your Pocket

*2023-06-23*

The Recon 3D app leverages sensor fusion, LiDAR, and photogrammetry to turn the iPhone 13 Pro into a 3D scanner that provides a highly accurate 3D model for forensic analysis.  The fact that it is possible to accomplish such a task with a smartphone is insane.  I’m not to the point where I will use it as a standalone scanner, but I’m getting close.  A few more improvements to make the scanning process more robust and responsive and Recon 3D may replace my tripod laser scanner for many scan jobs.

Well done to the development team!

**Developer response:** Thanks Jcarter! We hope that with your input and help, we'll get to where you will use it more frequently. Happy scanning!

### 5/5 — Great use of iPhone features!

*2023-06-23*

Recon 3D is taking crash and crime documentation to a new level. Using an iPhone to document incidents accurately is not just a great idea; Recon 3D makes it work. Recon 3D’s focus on accuracy is a must to use the app for LE.

### 5/5 — Great forensic 3D mapping App for Apple products

*2023-06-23*

This is a great app for iPhones and iPads that have the LIDAR functionality. While you can use targets to enhance the accuracy, I’ve found that it’s accurate enough for most of my 3D reconstruction cases “right out of the box”! That makes this an amazing tool for many forensic metrology applications at a price point significantly lower than traditional field laser scanning tools. 

It gets better with every release so I always look forward to regular improvements and additional functionality. 

This is a great App at a great price, well worth my investment!!

### 5/5 — Awesome 3D Capture App

*2023-06-23*

Hands down the best iOS app for reality capture. The data is crisp, clean and the colors are accurate. Validation studies help with the admissibility of data captured with this app. This should be on every CSI’s LiDAR-capable device for quick, accurate capture of 3D data.

### 5/5 — Best Forensic Scanning App

*2023-06-23*

No other app on the market compares to Recon3D. The data is accurate, and because of the sensor fusion, produces a point cloud that isn’t fuzzy like other apps. The data is some of the best handheld scan data I’ve seen and rivals some structured light handheld scanners on the market. The processing time is getting faster and the file sizes are very manageable. I can’t wait to see where this app goes from here!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
